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  • All HBS Web  (849)
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    • News  (512)
    • Research  (225)
    • Multimedia  (7)
  • Faculty Publications  (66)

Show Results For

  • All HBS Web  (849)
    • People  (3)
    • News  (512)
    • Research  (225)
    • Multimedia  (7)
  • Faculty Publications  (66)
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  • 30 Jul 2014
  • Lessons from the Classroom

Teaching The Deal

whether they are talking to the "right other side." He recalls a time in his own corporate career when "we spoke to 10,000 entrepreneurs a year to get to 10 deals." “Sometimes your partners need to tell you it's not... View Details
Keywords: by Dina Gerdeman; Education
  • 18 Jun 2014
  • Research & Ideas

Book Excerpt: ‘Collective Genius’

source of much stress because they almost always have implications that ripple throughout the film and force multiple changes, as we just saw. In that postmortem, one employee recalled that John Lasseter, director of the film and a... View Details
Keywords: by Linda Hill; Entertainment & Recreation
  • 16 Apr 2013
  • First Look

First Look: April 16

that prosocial spending is associated with greater happiness around the world, in poor and rich countries alike. To test for causality, in Studies 2a and 2b, we used experimental methodology, demonstrating that recalling a past instance... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2016
  • Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

policy. “You have to acknowledge that [Gleason] was trying to fix prices. This is antithetical to how most Americans think of the US market operating” “I thought, who is this plucky woman amongst men?” Sawyer recalls after seeing... View Details
Keywords: by Dina Gerdeman; Retail; Health; Legal Services
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

2006, reflected together on how far the company had come over the past two years. Both recalled meetings in which top executives simply read out activity reports to help prepare a previous CEO for a largely ceremonial board meeting. These... View Details
Keywords: Martha Lagace
  • 07 Jan 2015
  • Research & Ideas

The Quest for Better Layoffs

Mathieson recalls getting laid off from a job in print production. The news surprised her because she had performed a singular role, vital to operations. Three days later, she received a call from an HR manager. It seemed that the company... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 08 Jun 2009
  • Research & Ideas

The Return of the Salesman

A: I think good salespeople are able to read faces and size up prospects well. They are able to empathize with their customers and to see their point of view. They also have to be able to handle rejection well. I recall that the turnover... View Details
Keywords: by Sean Silverthorne; Retail
  • 23 Jul 2007
  • Research & Ideas

HBS Cases: How Wikipedia Works (or Doesn’t)

watch the governance process up close and personal on a topic that I cared a lot about," recalls McAfee. "I participated in the Article for Deletion process, and got to understand how Wikipedia works as a Wikipedian. At the end of all... View Details
Keywords: by Sean Silverthorne; Publishing
  • 17 Jan 2017
  • Research & Ideas

Can China Maintain Its Economic Power?

ladders up to unload our bags,” recalls McFarlan, the School’s Albert H. Gordon Professor of Business Administration, Emeritus, and a tactful bridge builder who has played a key role in launching and guiding several collaborative... View Details
Keywords: by Deborah Blagg
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

interpretation of sarcasm lead to greater creativity because they activate abstract thinking. Studies 1 and 2 found that both sarcasm expressers and recipients reported more conflict but also demonstrated enhanced creativity following a simulated sarcastic conversation... View Details
Keywords: Sean Silverthorne
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

case where General Motors dealt with a serious recall crisis translated these concepts into the reality of managing a global enterprise in a trustworthy manner. BOOK ABSTRACT: The role of the chief communication officer (CCO) in today's... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2016
  • First Look

April 12, 2016

Business Is Broken By: Lorsch, Jay W., and Emily McTague Abstract—When organizations get into big trouble, fixing the culture is usually the prescription. That's what most everyone said GM needed to do after its recall crisis in 2014—and... View Details
Keywords: Sean Silverthorne
  • 04 Jun 2013
  • First Look

First Look: June 4

recipient. In Study 2, participants were asked to reflect upon a time they spent money on themselves or on others in a way that either had a positive impact or had no impact. Participants who recalled a time they spent on others that had... View Details
Keywords: Sean Silverthorne
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

the power to impact the health of millions rallied the team, recalls Jon Puz (MBA '08), a director of account management at the health-care consultancy Carol Corp. (Puz continues to serve DFA in an advisory role; DFA's original team also... View Details
Keywords: by Julia Hanna; Education
  • 31 Jul 2006
  • Research & Ideas

When Not to Trust Your Gut

recall when someone else was faced with a similar situation or to collect data on what you should rationally expect. In addition, ask yourself this simple question: If someone I cared about asked me for my opinion in a negotiation such as... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
  • 18 Apr 2019
  • Research & Ideas

Open Innovation Contestants Build AI-Based Cancer Tool

other factors contribute. Some contestants like belonging to a community. Others like recognition via ranking on the platform or beating “the best of the best.” Recall that most people lose contests, yet people continually compete.... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • 16 Nov 2010
  • Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

innovate." Data.gov allows people to be watchdogs as well as innovators, he continued. One helpful innovation marries government data about recalls of baby products with the nifty Red Laser app that is available for the iPhone:... View Details
Keywords: by Martha Lagace; Technology
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

recalls her two-year-old exclaiming it was “snowing” while scattering salt from an open jar all over the floor, or her young children running around the kitchen, flinging open cabinets, and putting colanders on their heads as hats. “I... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

Zimbabwe, he had been in the job so long that few recall how he got there. Fewer still remember that it was Henry Kissinger, whose complex, if unlikely, negotiations to achieve black majority rule in Rhodesia, later Zimbabwe, helped to... View Details
Keywords: Sean Silverthorne
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

overall economic activity. “I walked into Larry’s office and said here is the proof you asked for,” recalls Mills, who eventually went on to secure funding for 56 clusters nationwide. “It was a game changer.” “When you get a report with... View Details
Keywords: by Michael Blanding
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