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Show Results For
- All HBS Web
(10,404)
- People (45)
- News (3,697)
- Research (4,121)
- Events (34)
- Multimedia (122)
- Faculty Publications (2,851)
- October 1988 (Revised March 1989)
- Supplement
Florida Power Light Quality Improvement (QI) Story Exercise (B)
Designed to be used as an in-class handout after Florida Power Light Quality Improvement (QI) Story Exercise (A). A rewritten version of an earlier case by the same authors. View Details
Hart, Christopher. "Florida Power Light Quality Improvement (QI) Story Exercise (B)." Harvard Business School Supplement 689-042, October 1988. (Revised March 1989.)
- 29 Jul 2008
- News
An Educational Start-Up
by experiencing it firsthand. Along the way, Sahlman highlighted some of the qualities that make Dr. John’s what he modestly termed “a reasonable case,” noting that it’s fairly straightforward while... View Details
- 11 Mar 2024
- Blog Post
ClimateCAP and the Bonus of Climate Educator Collaboration
integrating climate and sustainability into the MBA curriculum, career paths, and co-curricular experiences. Educator group at the 2024 ClimateCAP Summit: Sustainability in Motion, held at University of... View Details
- Spring 2014
- Article
The Chinese Century?: The Challenges of Higher Education
By: William C. Kirby
Kirby, William C. "The Chinese Century? The Challenges of Higher Education." Daedalus 143, no. 2 (Spring 2014): 145–156.
- 15 Oct 2008
- News
Three Stonecutters: On the Future of Business Education
- 01 Feb 2017
- News
The Hot New Brand of Higher Education
- Jan 2014
- Case
StriveTogether: Reinventing the Local Education Ecosystem
StriveTogether is building a network of communities that use Collective Impact as a way for the business community and other stakeholders to collaborate to improve public education in a locale. The leaders... View Details
- Article
Linking Organizational Context and Managerial Action: The Dimensions of Quality Management
By: S. Ghoshal and C. A. Bartlett
Ghoshal, S., and C. A. Bartlett. "Linking Organizational Context and Managerial Action: The Dimensions of Quality Management." Strategic Management Journal 15 (Summer 1994).
- 28 Jul 2006
- Research & Ideas
Meeting China’s Need for Management Education
apply across the region. Let me just highlight a handful of those: Demand for management and management education is growing rapidly. Management (and business) is seen as a major force for change, growth,... View Details
- Research Summary
Growth and the Quality of Foreign Direct Investment: Is All FDI Equal? (joint with Andrew Charlton)
By: Laura Alfaro
In this paper we distinguish different qualities of FDI to re-examine the relationship between FDI and growth. Establishing the quality of FDI, however, is a difficult concept. Quality, that is the effect of a unit of FDI on economic growth, is a combination and... View Details
- March 1991
- Article
The Role of Audits and Audit Quality in Valuing New Issues
By: S. Datar, G. A. Feltham and J. S. Hughes
Datar, S., G. A. Feltham, and J. S. Hughes. "The Role of Audits and Audit Quality in Valuing New Issues." Journal of Accounting & Economics 14, no. 1 (March 1991): 3–49.
- Article
Product Quality and Entering Through Tying: Experimental Evidence
By: Hyunjin Kim and Michael Luca
Dominant platform businesses often develop products in adjacent markets to complement their core business. One common approach used to gain traction in these adjacent markets has been to pursue a tying strategy. For example, Microsoft pre-installed Internet Explorer... View Details
Keywords: Tying; Platform Strategy; Google; Product; Quality; Digital Platforms; Strategy; Market Entry and Exit
Kim, Hyunjin, and Michael Luca. "Product Quality and Entering Through Tying: Experimental Evidence." Management Science 65, no. 2 (February 2019): 596–603.
- July 2006
- Article
The Effects of Cardiac Specialty Hospitals on the Cost and Quality of Medical Care
By: Jason R. Barro, Robert S. Huckman and Daniel P. Kessler
Barro, Jason R., Robert S. Huckman, and Daniel P. Kessler. "The Effects of Cardiac Specialty Hospitals on the Cost and Quality of Medical Care." Journal of Health Economics 25, no. 4 (July 2006): 702–721.
- 2023
- Working Paper
Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality
By: Fabrizio Dell'Acqua, Edward McFowland III, Ethan Mollick, Hila Lifshitz-Assaf, Katherine C. Kellogg, Saran Rajendran, Lisa Krayer, François Candelon and Karim R. Lakhani
The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine... View Details
Keywords: Large Language Model; AI and Machine Learning; Performance Efficiency; Performance Improvement
Dell'Acqua, Fabrizio, Edward McFowland III, Ethan Mollick, Hila Lifshitz-Assaf, Katherine C. Kellogg, Saran Rajendran, Lisa Krayer, François Candelon, and Karim R. Lakhani. "Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality." Harvard Business School Working Paper, No. 24-013, September 2023.
- 02 Mar 2017
- Video
Experiencing Executive Education
- March 1994
- Supplement
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)
By: Roy D. Shapiro and Michael D. Watkins
Supplements the (A) case. View Details
Keywords: Telecommunications Industry
Shapiro, Roy D., and Michael D. Watkins. "Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)." Harvard Business School Supplement 694-077, March 1994.
- 2010
- Casebook
Transforming Public Education: Cases in Education Entrepreneurship
Based on a popular education entrepreneurship course at Harvard Business School, Transforming Public Education organizes 18 case studies into modules that reflect the predominant opportunities pursued by social entrepreneurs focused on public education in the United... View Details
Childress, Stacey, ed. Transforming Public Education: Cases in Education Entrepreneurship. Cambridge, MA: Harvard Education Press, 2010.
- 2021
- Article
Masked and Distanced: A Qualitative Study of How Personal Protective Equipment and Distancing Affect Teamwork in Emergency Care
By: Tuna Cem Hayirli, Nicholas Stark, Aditi Bhanja, James Hardy, Christopher Peabody and Michaela J. Kerrissey
Background: Newly intensified use of personal protective equipment (PPE) in emergency departments presents teamwork challenges affecting the quality and safety of care at the frontlines.
Objective: We conducted a qualitative study to categorize and... View Details
Objective: We conducted a qualitative study to categorize and... View Details
Keywords: COVID-19; Teamwork; Emergency Service; Hospital; Quality Of Health Care; Health Pandemics; Health Care and Treatment; Quality; Groups and Teams; Communication
Hayirli, Tuna Cem, Nicholas Stark, Aditi Bhanja, James Hardy, Christopher Peabody, and Michaela J. Kerrissey. "Masked and Distanced: A Qualitative Study of How Personal Protective Equipment and Distancing Affect Teamwork in Emergency Care." International Journal for Quality in Health Care 33, no. 2 (2021): mzab069.
- Program
Public Education Leadership Project
with other administrators and educators from across the country, your team of eight leaders from your district will refine your management model, develop new improvement strategies, and learn how to serve... View Details