Publications

29 Jul 2008
News

An Educational Start-Up

by experiencing it firsthand. Along the way, Sahlman highlighted some of the qualities that make Dr. John’s what he modestly termed “a reasonable case,” noting that it’s fairly straightforward while... View Details

Keywords: Julia Hanna; Educational Services; Educational Services

11 Mar 2024
Blog Post

ClimateCAP and the Bonus of Climate Educator Collaboration

integrating climate and sustainability into the MBA curriculum, career paths, and co-curricular experiences. Educator group at the 2024 ClimateCAP Summit: Sustainability in Motion, held at University of... View Details

Spring 2014
Article

The Chinese Century?: The Challenges of Higher Education

By: William C. Kirby

15 Oct 2008
News

Three Stonecutters: On the Future of Business Education

01 Feb 2017
News

The Hot New Brand of Higher Education

Jan 2014
Case

StriveTogether: Reinventing the Local Education Ecosystem

StriveTogether is building a network of communities that use Collective Impact as a way for the business community and other stakeholders to collaborate to improve public education in a locale. The leaders... View Details

Article

Linking Organizational Context and Managerial Action: The Dimensions of Quality Management

By: S. Ghoshal and C. A. Bartlett

Keywords: Organizations; Management

13 May 2013
News

Education Without Limits

Keywords: onling learning; videos; tutorials; Khan Academy; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services; Educational Services

28 Jul 2006
Research & Ideas

Meeting China’s Need for Management Education

apply across the region. Let me just highlight a handful of those: Demand for management and management education is growing rapidly. Management (and business) is seen as a major force for change, growth,... View Details

Keywords: by Sean Silverthorne; Education

Research Summary

Growth and the Quality of Foreign Direct Investment: Is All FDI Equal? (joint with Andrew Charlton)

By: Laura Alfaro

In this paper we distinguish different qualities of FDI to re-examine the relationship between FDI and growth. Establishing the quality of FDI, however, is a difficult concept. Quality, that is the effect of a unit of FDI on economic growth, is a combination and... View Details

March 1991
Article

The Role of Audits and Audit Quality in Valuing New Issues

By: S. Datar, G. A. Feltham and J. S. Hughes

Keywords: Accounting Audits; Quality; Value

Article

Product Quality and Entering Through Tying: Experimental Evidence

By: Hyunjin Kim and Michael Luca

Dominant platform businesses often develop products in adjacent markets to complement their core business. One common approach used to gain traction in these adjacent markets has been to pursue a tying strategy. For example, Microsoft pre-installed Internet Explorer... View Details

Keywords: Tying; Platform Strategy; Google; Product; Quality; Digital Platforms; Strategy; Market Entry and Exit

July 2006
Article

The Effects of Cardiac Specialty Hospitals on the Cost and Quality of Medical Care

By: Jason R. Barro, Robert S. Huckman and Daniel P. Kessler

Keywords: Health; Cost; Quality; Health Industry

Read Now

2023
Working Paper

Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

By: Fabrizio Dell'Acqua, Edward McFowland III, Ethan Mollick, Hila Lifshitz-Assaf, Katherine C. Kellogg, Saran Rajendran, Lisa Krayer, François Candelon and Karim R. Lakhani

The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine... View Details

Keywords: Large Language Model; AI and Machine Learning; Performance Efficiency; Performance Improvement

SSRN

Read Now

02 Mar 2017
Video

Experiencing Executive Education

March 1994
Supplement

Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)

By: Roy D. Shapiro and Michael D. Watkins

Supplements the (A) case. View Details

Keywords: Telecommunications Industry

2010
Casebook

Transforming Public Education: Cases in Education Entrepreneurship

Based on a popular education entrepreneurship course at Harvard Business School, Transforming Public Education organizes 18 case studies into modules that reflect the predominant opportunities pursued by social entrepreneurs focused on public education in the United... View Details

Keywords: Social Entrepreneurship; Education; Transformation

2021
Article

Masked and Distanced: A Qualitative Study of How Personal Protective Equipment and Distancing Affect Teamwork in Emergency Care

By: Tuna Cem Hayirli, Nicholas Stark, Aditi Bhanja, James Hardy, Christopher Peabody and Michaela J. Kerrissey

Background: Newly intensified use of personal protective equipment (PPE) in emergency departments presents teamwork challenges affecting the quality and safety of care at the frontlines.
Objective: We conducted a qualitative study to categorize and... View Details

Keywords: COVID-19; Teamwork; Emergency Service; Hospital; Quality Of Health Care; Health Pandemics; Health Care and Treatment; Quality; Groups and Teams; Communication