Publications

17 Jan 2014
News

Expert on crisis management sees key lessons in Christie, Target responses

August 2003 (Revised September 2003)
Case

KIPP National, 2002 (B): Managing a School Network

Continues the history of the KIPP Academies--two high-performing public middle schools founded in 1995 by Michael Fineberg and David Levin in Houston and New York. View Details

Keywords: Middle School Education; Houston

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

managers about the gender biases that influence hiring decisions. Companies should also anonymize resumes, diversify interview panels, and evaluate candidates as a group against a set of defined criteria. Integration. Create opportunities... View Details

Keywords: by Kristen Senz

03 Nov 2011
What Do You Think?

The Ultimate Question in Management

several forms. But many proposed questions were clustered around inquiries about willingness to recommend, trust, and authenticity. Among suggested questions that managers might ask of themselves were: "What positive, relevant impact... View Details

Keywords: by James Heskett

01 Jun 2022
What Do You Think?

Is Stakeholder Management Facing New Headwinds?

(iStockphoto/Krle) Advocates for stakeholders—including employees, customers, suppliers, the “community,” and investors—have dominated the discussion of leadership and management over the past two decades. They believe that enlightened... View Details

Keywords: by James Heskett

6 Mar 2009 - 7 Mar 2009
Conference Presentation

Responding to Public and Private Politics: Corporate Disclosure of Climate Change Strategies

By: Michael W. Toffel

Keywords: Strategy; Climate Change; Corporate Disclosure

Fast Answer

Water: management strategy in agriculture

Where to find information on water management strategies in agriculture? GeoRef is a database by the American Geological Institute. It provides studies on the topic from various publications including... View Details

September 2004 (Revised April 2005)
Teaching Note

International Management Group (IMG) TN

By: Bharat N. Anand

Teaching Note to (9-702-409). View Details

Keywords: Public Relations Industry; Public Relations Industry

Web

General Management Faculty - Faculty & Research

Dutch Leonard Eliot I. Snider and Family Baker Foundation Professor and Professor of Business Administration, Emeritus George F. Baker, Jr. Professor of Public Management Youngme Moon Donald K. David... View Details

January 2016 (Revised November 2018)
Case

Match Next: Next Generation Middle School?

By: John J-H Kim and Daniel Goldberg

This case is set in 2015 as a team at Match Education, a high performing charter middle school in Boston, explores new staffing and technology approaches in their quest to obtain what they term "jaw dropping" results. The team hopes to test and model for other schools... View Details

Keywords: General Management; K-12; Charter Schools; Public Schools; Edtech; Education; Information Technology; Management; Public Sector; Entrepreneurship; Education Industry; Boston

Web

Entrepreneurial Management Curriculum - Faculty & Research

managers at all types of organizations (e.g., small companies, large companies, non-profits, and public servants) become more effective at enhancing the value of those organizations. HBS professor Ken... View Details

Article

A Blueprint for Pharmacy Benefits Managers to Increase Value

By: William Shrank, Michael E. Porter, Sachin H. Jain and Niteesh K. Choudhary

Pharmacy benefits managers (PBMs) have a unique opportunity to promote public health and generate value in the healthcare system. However, PBMs are largely evaluated on their ability to control costs rather than improve health. PBMs should be evaluated along three... View Details

Keywords: Opportunities; Health; System; Cost Management; Partners and Partnerships; Motivation and Incentives; Value; Innovation and Invention; Performance Effectiveness; Health Industry; Pharmaceutical Industry

Find at Harvard

October 2008
Article

It's Time to Make Management a True Profession

By: Nitin Nohria and Rakesh Khurana

In the face of the recent institutional breakdown of trust in business, managers are losing legitimacy. To regain public trust, management needs to become a true profession in much the way medicine and law have, argue Khurana and Nohria of Harvard Business School. True... View Details

Keywords: Competency and Skills; Education; Ethics; Corporate Accountability; Management; Trust; Value Creation

Find at Harvard

September 2023 (Revised September 2024)
Technical Note

Measuring and Managing Social Impact

By: Brian Trelstad, Gerald Chertavian and Susan Pinckney

A brief overview of how to measure social impact at nonprofits, social organizations, and impact investments. View Details

Keywords: Analysis; Change; Transformation; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Public Sector; Entrepreneurship; Social Entrepreneurship; Fairness; Entrepreneurial Finance; Governance; Governing and Advisory Boards; Policy; Innovation and Management; Knowledge Acquisition; Knowledge Use and Leverage; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Resource Allocation; Measurement and Metrics; Standards; Strength and Weakness; Mission and Purpose; Success; Performance; Performance Evaluation; Philanthropy and Charitable Giving; Strategic Planning; Programs; Risk and Uncertainty; Social Enterprise; Non-Governmental Organizations; Social Issues; United States

30 Nov 2015
HBS Seminar

Soroush Saghafian, Assistant Professor of Public Policy - Harvard Kennedy School, Harvard University

January 2002
Case

Intrinsix: Managing Growth at an Electronic Design Service Company

By: H. Kent Bowen and Courtney Purrington

Intrinsix is a 15-year-old semiconductor design services company that wants to continue its growth and market reach and appears to be ready for an initial public offering (IPO). This case leads up to this strategic decision point by tracing the growth of Intrinsix from... View Details

Keywords: Decisions; Initial Public Offering; Growth Management; Management Analysis, Tools, and Techniques; Management Style; Marketing Strategy; Problems and Challenges; Competitive Strategy; Electronics Industry

Find at Harvard

March 2006
Background Note

Business, Law, and Society: The Systems Approach to Law and Management

Presents the systems approach to law and management, a construct for understanding how public law affects the competitive environment and a firm's resources. Describes how the legally astute manager can use legal tools to assess opportunities, develop the firm's value... View Details

Keywords: Business or Company Management; Law; Corporate Social Responsibility and Impact