Filter Results:
(317)
Show Results For
- All HBS Web
(317)
- News (74)
- Research (154)
- Events (3)
- Multimedia (2)
- Faculty Publications (97)
Show Results For
- All HBS Web
(317)
- News (74)
- Research (154)
- Events (3)
- Multimedia (2)
- Faculty Publications (97)
- October 2010
- Case
CDG: Managing in China's Economic Transformation
By: Roy Y.J. Chua, Shaohui Chen and Lisa Kwan
China Data Group (CDG) is a leading business processes outsourcing company based in Beijing, China. Roc Yang, chairman of CDG, had to confront a dilemma when he discovered that one of his senior managers gave a gift to a potential client in an effort to win a large... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Management Practices and Processes; Emerging Markets; Negotiation Deal; Relationships; Networks; Societal Protocols; China
Chua, Roy Y.J., Shaohui Chen, and Lisa Kwan. "CDG: Managing in China's Economic Transformation." Harvard Business School Case 411-067, October 2010.
- 01 Dec 2013
- News
Alumni News | Bookshelf: A Manager's Responsibility in the 21st Century
It's easy to think that the 2010 disaster at the BP drilling platform Deepwater Horizon in the Gulf of Mexico was the result of a chain of cascading events beyond the control of anyone to stop. But as the authors of Avoiding Corporate Breakdowns: The Nature and Extent... View Details
- 07 Sep 2021
- News
Embracing Activism for Social Change
learning firsthand about their daily challenges. “Imagine listening to callers in crisis over a 16-hour shift. It’s an emotionally taxing job. We created crisis intervention training for the 90 call takers, establishing new protocols and... View Details
Keywords: Deborah Blagg
- Web
1.4.3 Required Curriculum (RC) | MBA
students exercise their team building and management skills to develop protocols for effective learning and shape the distinctive norms and personality of their sections. Students quickly discover that the section experience fully engages... View Details
- 01 Mar 2018
- News
Ask the Expert: Disaster Master
unexpected? What kind of internal communication exists for perfect coordination? —Karan Gupta (GMP 18, 2015) BEER: Companies can be prepared by having a crisis management team and established communication protocols in place, as well as... View Details
Keywords: Julia Hanna
- Article
Stereotype Content Model across Cultures: Universal Similarities and Some Differences
By: A.J.C. Cuddy, S.T. Fiske, V.S.Y. Kwan, P. Glick, S. Demoulin, J. Ph. Leyens and M.H. Bond
The stereotype content model (SCM; Fiske, Cuddy, Glick, & Xu, 2002) proposes potentially universal principles of societal stereotypes and their relation to social structure. Here, the SCM reveals theoretically grounded, cross-cultural, cross-groups' similarities and... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Management Analysis, Tools, and Techniques; Relationships; Groups and Teams; Prejudice and Bias; Culture; Societal Protocols; East Asia; Europe
Cuddy, A.J.C., S.T. Fiske, V.S.Y. Kwan, P. Glick, S. Demoulin, J. Ph. Leyens, and M.H. Bond. "Stereotype Content Model across Cultures: Universal Similarities and Some Differences." British Journal of Social Psychology 48, no. 1 (March 2009).
- 29 Aug 2014
- News
The Untold Story of How a Culture of Shame Perpetuates Abuse
- Profile
Raghu Yarlagadda
image and video processing. For four years, he worked at Motorola Mobility among the engineers who developed high-definition television technology. In the third year of his employment, he contributed to one of the first wireless set-top boxes for Internet View Details
- 28 Jun 2010
- HBS Case
Cincinnati Children’s Hospital Medical Center
$1.9 million Pursuing Perfection grant from the Robert Wood Johnson Foundation. In addition to funding an improvement-science training program, the grant requires that the hospital undertake improvement projects. Hence, Kotagal develops hospital-wide View Details
- 08 May 2019
- Blog Post
In the Business of Flexibility
working protocol to minimize the impact of commuting on the environment and matches candidates with the appropriate mission-driven organizations. “The caliber of talent is crucial, but mission alignment is just as important for the... View Details
- 01 Jul 2013
- News
The Nature of Business
Mark Tercek Mark Tercek likes a challenge. As CEO of The Nature Conservancy (TNC), he has led the global nonprofit to fearlessly take on conservation projects that no one else would. "We are trying to tackle those global challenges that are vital, and that no one else... View Details
- 2012
- Working Paper
What Do Managers Do? Exploring Persistent Performance Differences among Seemingly Similar Enterprises
By: Robert Gibbons and Rebecca Henderson
Social networks and social groups have both been seen as important to discouraging malfeasance and supporting the global pro-social norms that underlie social order, but have typically been treated either as pure substitutes or as having completely independent effects.... View Details
Keywords: Social Norms; Social Networks; Triadic Closure; Social Groups; Group Identity; Groups and Teams; Identity; Performance Consistency; Social and Collaborative Networks; Societal Protocols; Social Media
Gibbons, Robert, and Rebecca Henderson. "What Do Managers Do? Exploring Persistent Performance Differences among Seemingly Similar Enterprises." Harvard Business School Working Paper, No. 13-020, August 2012.
- 18 Oct 2021
- Blog Post
Embracing Activism for Social Change
new protocols and role-playing exercises that enabled them to identify and correctly triage calls over to a clinician on site,” she explains. “That had a big impact on improving protocols to ensure that... View Details
- Article
The Price of Equality: Suboptimal Resource Allocations across Social Categories
By: Stephen M. Garcia, Max Bazerman, Shirli Kopelman, Avishalom Tor and Dale T. Miller
This paper explores the influence of social categories on the perceived trade-off between relatively bad but equal distribution of resources between two parties and profit maximizing, yet asymmetric, payoffs. Studies 1 and 2 show that people prefer to maximize profits... View Details
Keywords: Equality and Inequality; Resource Allocation; Societal Protocols; Profit; Decision Making; Prejudice and Bias; Market Transactions; Ethics; Power and Influence; Distribution; Organizations
Garcia, Stephen M., Max Bazerman, Shirli Kopelman, Avishalom Tor, and Dale T. Miller. "The Price of Equality: Suboptimal Resource Allocations across Social Categories." Special Issue on Behavioral Ethics: A New Empirical Perspective on Business Ethics Research. Business Ethics Quarterly 20, no. 1 (January 2010): 75–88.
- 01 Jun 2010
- News
Get Well Soon
million Pursuing Perfection grant from the Robert Wood Johnson Foundation. In addition to funding an improvement-science training program, the grant requires that the hospital undertake improvement projects. Hence, Kotagal develops hospital-wide View Details
- 01 Dec 2020
- News
Steady as She Goes
120,000 employees came to work concerned that best-available safety protocols would not be enough to protect them from a little-understood novel coronavirus. “But now it has evolved into a real moment of pride for us,” Weckert reflects.... View Details
- 12 Oct 1999
- Research & Ideas
Throwing Your Opponent: Strategies for the Internet Age
become the dominant player on the Web, Microsoft announced that it would follow Netscape's lead in supporting all popular Internet protocols (i.e., the rules computers use to communicate with one another on the Internet), even when they... View Details
Keywords: by Daniel Penrice
- 2013
- Working Paper
Testing Coleman's Social-Norm Enforcement Mechanism: Evidence from Wikipedia
By: Mikolaj J. Piskorski and Andreea Gorbatai
Since Durkheim, sociologists have believed that dense network structures lead to fewer norm violations. Coleman (1990) proposed one mechanism generating this relationship and argued that dense networks provide an opportunity structure to reward those who punish norm... View Details
Keywords: Governance Compliance; Governance Controls; Governing Rules, Regulations, and Reforms; Information Publishing; Social and Collaborative Networks; Social Issues; Societal Protocols
Piskorski, Mikolaj J., and Andreea Gorbatai. "Testing Coleman's Social-Norm Enforcement Mechanism: Evidence from Wikipedia." Harvard Business School Working Paper, No. 11-055, December 2010. (Revised September 2011, March 2013.)
- 31 Oct 2014
- Op-Ed
Ebola’s Call To Arms About Disaster Preparedness
and we're seeing some real heroes in our public health system, too. Once we get beyond the individual heroics, however, we should be quite concerned about breakdowns of protocol in the nation's hospitals. Ironically, part of the problem... View Details
- 28 Apr 2025
- Blog Post
How to onboard recently graduated MBAs
more, powerful than those overtly expressed. “I’ve seen people have a very public failure they weren’t even aware of as a failure,” says Brennan. From minor observations of protocol to significant functional requirements, the very things... View Details
Keywords: All Industries