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  • All HBS Web  (999)
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  • 26 Sep 2006
  • First Look

First Look: September 26, 2006

business processes throughout an organization, thereby not only increasing productivity but also market share and market value. We develop a simple model that shows how this process will increase both turbulence and concentration in... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2017
  • Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

deviations would have led to faster reading times that could have saved 2,494 hours per year, which, when translated to the bottom line, would have increased annual profits by 3%,” the researchers write in the paper. When the doctors... View Details
Keywords: by Carmen Nobel; Health
  • 16 Feb 2023
  • HBS Case

ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details
Keywords: by Lane Lambert; Financial Services
  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • 16 Feb 2016
  • First Look

February 16, 2016

on average, the implementation of the preferential incentive plan was associated with improvements in sales. Also, we find that this plan was associated with greater improvements in sales and gross profits as well as reductions in the... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2011
  • First Look

First Look: July 19

claims about the benefits of broader operational scope. The performance benefits of focus are typically attributed to reduced complexity, lower uncertainty, and the development of specialized expertise, while the benefits of greater breadth are linked to the economies... View Details
Keywords: Sean Silverthorne
  • 08 Dec 2015
  • First Look

December 8, 2015

Procter & Gamble (P&G) announced headline double-digit earnings per share growth for the year ended June 30. A closer look at the numbers suggested a less healthy picture. Sales, volumes, and operating View Details
Keywords: Sean Silverthorne
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

the profits come from the other side. Can you give an example or two and explain why these markets are structured like this? A: Dating clubs usually charge only the men, and credit card companies make their revenues mostly from merchants... View Details
Keywords: by Sean Silverthorne; Technology
  • 21 Jan 2014
  • First Look

First Look: January 21

with a low level of disclosure. Second, competition ensures that services with a high level of disclosure subsidize consumers. Third, firms maximize profits at the extensive rather than the intensive margin, outperforming competitors by... View Details
Keywords: Sean Silverthorne
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

Gerdeman is senior writer at Harvard Business School Working Knowledge. [Image: PeopleImages] Related Reading Pro Basketball Coaches Display Racial Bias When Selecting Lineups Diversity Boosts Profits in Venture Capital Firms We May Have... View Details
Keywords: by Dina Gerdeman
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

In The Strategy-Focused Organization, HBS professor Robert Kaplan and David Norton, president of the Balanced Scorecard Collaborative, share the results of ten years of research into companies that have implemented the Balanced Scorecard.... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 14 Dec 2007
  • Op-Ed

When Your Product Becomes a Commodity

lose market share but improve profitability. 2. Compensate your salesforce on profit margin, not sales revenues. A volume-based salesforce will sign up any customer, regardless of profitability. That's OK... View Details
Keywords: by John Quelch
  • 21 Mar 2019
  • HBS Case

The Ferrari Way

company was run in a more casual way, with a great deal of informality,” he says. Being accountable to shareholders caused Ferrari to have to get serious about setting performance targets and professionalizing its organizational chart. The danger is that in an... View Details
Keywords: by Michael Blanding; Auto
  • 08 Sep 2022
  • Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

True North: who they really are, deep down, and what their fundamental purpose is. Only then, he says, will they be prepared to work with a team, rather than issue top-down directives. Finding yourself and your leadership values George offers practical steps for... View Details
Keywords: by Lane Lambert
  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

2017 New York: Oxford University Press Profits and Sustainability: A History of Green Entrepreneurship By: Jones, G. Abstract—This book explores whether profits and environmental sustainability are... View Details
Keywords: Sean Silverthorne
  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

increase short-term profitability (desired by short-term investors who make up an increasing share of the total) over long-term health of the corporation. This includes imprudent downsizing of organizations,... View Details
Keywords: by James Heskett
  • 31 Mar 2022
  • Op-Ed

Navigating the ‘Bermuda Triangle’ in Professional Services

profitability for its partners. And then we have the multinational Magic Circle firm Linklaters, which offers seamless, cross-jurisdictional, cross-practice legal services to its clients, the opportunity to work on complex matters with... View Details
Keywords: by Ashish Nanda
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

A number of patterns emerge from the data. Most foreign direct investment (FDI) occurs between rich countries. The share of vertical FDI (subsidiaries which provide inputs to their parent firms) is larger than commonly thought, even... View Details
Keywords: Martha Lagace
  • 23 Aug 2016
  • First Look

August 23, 2016

information to shareholders). FANUC’s CEO, Yoshiharu Inaba, and his board must decide if and how to respond. One the one hand, the firm had been very successful having built leading global market shares in each of its core divisions and... View Details
Keywords: Sean Silverthorne
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

lose hope in their organization and become cynical and passive. “People who are this discouraged stop bothering to collaborate with others to improve the organization,” he says. The antidote: Organizations need to allow critical information to be View Details
Keywords: by Dina Gerdeman
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