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  • March 2021
  • Case

The U.S. Home Improvement Sector in 2020

By: José Alvarez and David Lane
Provides an overview of the U.S. home improvement sector in 2020, reviewing sources of growth in the decade ending in 2020, with special attention to the impact of COVID-19 on market leaders Home Depot and Lowe’s and the spike in online revenues for both. Also noted... View Details
Keywords: Change Management; Trends; Leading Change; Operations; Organizational Change and Adaptation; Performance; Technology; Construction Industry; United States
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  • August 2014 (Revised August 2015)
  • Supplement

Opening the Valve: From Software to Hardware (B)

By: Ethan Bernstein, Francesca Gino and Bradley Staats
Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee... View Details
Keywords: Valve; Self-Managed Organizations; Organization Design; Strategy; Flat Organization; Video Games; Organization Alignment; Family Business; Steam; Steam Machine; Design; Games, Gaming, and Gambling; Human Resources; Collaborative Innovation and Invention; Technological Innovation; Leadership Style; Management Practices and Processes; Organizational Design; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Groups and Teams; Alignment; Software; Hardware; Video Game Industry; Seattle
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  • 2009
  • Chapter

Evaluating the Impact of SA8000 Certification

By: Michael J. Hiscox, Claire Schwartz and Michael W. Toffel
SA 8000, along with other types of certification standards and corporate codes of conduct, represents a new form of private governance of working conditions, initiated and implemented by companies, labor unions, and non-governmental activist groups. Whether these codes... View Details
Keywords: Corporate Governance; Working Conditions; Standards; Performance Evaluation
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  • 03 Sep 2013
  • First Look

First Look: September 3

  Publications August 2013 The Accounting Review (forthcoming) Do Analysts Follow Managers Who Switch Companies? An Analysis of Relationships in the Capital Markets By: Brochet, Francois, Gregory S. Miller, and Suraj Srinivasan... View Details
Keywords: Sean Silverthorne
  • Article

The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding

By: Brian Franklin, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris and Eric Goralnick
Delayed access to inpatient beds for admitted patients contributes significantly to emergency department (ED) boarding and crowding, which have been associated with deleterious patient safety effects. To expedite inpatient bed availability, some hospitals have... View Details
Keywords: Health Care Delivery; Emergency Room; Operations Improvement; Operations Management; Health Care and Treatment; Service Delivery; Operations; Management; Performance Improvement; Service Operations
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  • December 1998 (Revised August 2004)
  • Case

Major League Soccer--1996-1998: Now, Later...Never?

By: Stephen A. Greyser and Kirk A. Goldman
Major League Soccer (MLS) has entered the U.S. "big league" sports arena. This case reviews its first several years. Students must determine the basic business model of MLS in the context of changes in the fan acceptance of soccer in the United States. A comparison... View Details
Keywords: Business Model; Success; Performance Evaluation; Sports; Sports Industry; United States
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  • 22 Nov 2022
  • Blog Post

Leading in Tough Times: HBS Faculty member Amy C. Edmondson on Psychological Safety

Amy C. Edmondson, Novartis Professor of Leadership and Management at Harvard Business School, has long studied the performance of teams in the workplace. Her latest book is The Fearless Organization: Creating Psychological Safety in the... View Details
  • Program

Behavioral Economics—Virtual

value for your customers Improve decision-making and performance across your organization Enhance organizational performance by using "choice architecture" to alter the context in which employees make... View Details
  • Program

Mergers and Acquisitions

Details Enable growth through an effective M&A process Build stronger M&A strategies Identify the right targets, assess business value accurately, and perform meaningful due diligence Negotiate complex multi-party, multi-issue deals that... View Details
  • 28 Aug 2023
  • Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

writing in the MIT Sloan Management Review suggest that productivity and workforce engagement are maximized at four meeting-free days. But if some meetings are necessary, one productivity expert says that 25 minutes or less is ideal,... View Details
Keywords: by Kristen Senz
  • Program

Preparing to Be a Corporate Director

your awareness of current and emerging issues facing boards and companies Balance the demands of shareholders with those of other stakeholders in driving long-term corporate performance Interact more effectively with your company's board... View Details
  • 10 Sep 2013
  • First Look

First Look: September 10

studied the corporate headquarters (CHQ)-the multidivisional firm's central organizational unit. The purpose of this article is to review the diverse and fragmented literature on the CHQ and to identify the variables of interest, the... View Details
Keywords: Sean Silverthorne
  • Program

Succeeding as a Strategic CFO

decision-making skills Review and practice applying frameworks and tools of value-based management Learn about financial policies and practices used by other organizations and determine which ones best suit your organization Formulate... View Details
  • 25 Feb 2019
  • Research & Ideas

How Gender Stereotypes Kill a Woman’s Self-Confidence

away from certain professions: They lack confidence in their ability to compete in fields that men are stereotypically believed to perform more strongly in, such as science, math, and technology. Women are also more reluctant to share... View Details
Keywords: by Dina Gerdeman
  • 07 Aug 2012
  • First Look

First Look: August 7

performed best on a creative task in terms of fluency, flexibility, and novelty-three classic dimensions of creativity-when both dyad partners had high levels of multicultural experience. These results show that when it comes to... View Details
Keywords: Sean Silverthorne
  • Program

The Business of Entertainment, Media, and Sports

group of peers who can provide wide-ranging insights into your business challenges and career decisions Who Should Attend Talent in the entertainment sector (film, television, music, nightlife, fashion, publishing, sports, performing... View Details
Keywords: Media & Entertainment; Media & Entertainment
  • 14 May 2007
  • Research & Ideas

The Key to Managing Stars? Think Team

What contributes to an individual's ability to remain a star? To what extent does past star performance predicate future star performance? And to what extent does a key organizational factor—colleague quality—help or hinder the ability to... View Details
Keywords: by Martha Lagace
  • 09 Oct 2012
  • First Look

First Look: October 9

markets, and the theory of market design. Publisher's Link: http://www.amazon.com/Auctions-Market-Mechanisms-Their-Applications/dp/3642309127 Data Scientist: The Sexiest Job of the 21st Century Authors:Thomas H. Davenport and D.J. Patil Publication:Harvard Business... View Details
Keywords: Sean Silverthorne
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

a successful transformation in your company. Spousal Control and Intra-Household Decision Making: An Experimental Study in the Philippines Author:Nava Ashraf Publication:American Economic Review (forthcoming) Abstract Using an... View Details
Keywords: Martha Lagace
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

Grossman Periodical:Harvard Business Review 84, no. 11 (November 2006) Abstract One of the biggest management challenges anywhere is how to improve student performance in urban public schools in the United... View Details
Keywords: Sean Silverthorne