Performance Feedback - Publications - Faculty & Research

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What Can You Do to Foster Gender Equity?

to distributing assignments, to managing performance and promotions. Undermine stereotypes. If you're a man, model behavior that makes it safer for all men—and all people—to lean into caregiving. Take your full parental leave, for... View Details

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Online Leadership and Management Courses | HBS Online

to foster innovation and manage change. Strategy Execution Organizational Leadership Leading Change and Organizational Renewal Building Influence for Impact: For impact-oriented professionals and managers looking to drive team performance... View Details

20 Dec 2022
Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

aligned with its strategic performance goals and its human and customer-centric values. Because managers at all levels are held accountable for implementing and maintaining this governance and learning system, it becomes embedded in the... View Details

Keywords: by Michael Beer

13 Feb 2020
Book

Open Your Organization to Honest Conversations

buying Alstom, GE’s chief energy competitor, but ignored warnings from wary board directors and senior executives who claimed Alstom had made bad deals and otherwise performed poorly. Since the acquisition, Alstom has struggled—and today... View Details

Keywords: by Dina Gerdeman

19 Jan 2023
Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

Social-proofing the algorithm The allocators “knew that people like them—people with their knowledge base and experience—had had input into how and why these recommendations were being made and had tested the performance of the... View Details

Keywords: by Rachel Layne

Profile

Mark McNeill

best of leaders have areas of weakness. The key is that they are aware of these weaknesses and actively look to others to augment them. These highly self-aware leaders we studied also sought frequent feedback from others about their View Details

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

a hierarchy that flows from the most enduring element, the corporate mission, through values, vision, strategy, and, ultimately, the implementation and monitoring of that strategy via tools such as balanced scorecards and key performance... View Details

Keywords: by Boris Groysberg and Sarah Abbott

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Pre-Class Arrival - Christensen Center for Teaching & Learning

Assessment & Feedback Sample Class A case discussion class is not merely an intellectual exercise, but also an emotional and interpersonal experience that requires trust and collaboration. To develop and reinforce an effective case... View Details

15 Nov 2022
Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

Open-mic performances. It’s a platform where you perform for the community as a whole, finding your audience with the help of hashtags and the algorithm. You may dance, sing, perform a skit, impersonate a... View Details

Keywords: by John Deighton and Leora Kornfeld

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

defined and measured for impact on the bottom line. It was more than 40 years after researchers Fritz Roethlisberger and William Dickson first suggested the impact on performance of some behaviors that would be included under the umbrella... View Details

Keywords: by James Heskett

05 Jul 2022
What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

distribution channel on overall inventory levels and costs. One thing that may have helped generate the HBS offer was an experiment I performed using my own crude version of what would become known as the “beer game.” In my approach, my... View Details

Keywords: by James Heskett; Manufacturing; Shipping; Transportation

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

When people feel heard, they tend to be less defensive, less anxious, and more relaxed. High-quality listening, research suggests, also increases creativity and improves work performance by boosting a person’s internal motivation to do a... View Details

Keywords: by Pamela Reynolds

26 Apr 2022
Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

autonomously and perform at their best. DEEP PURPOSE. Copyright © 2022 by Ranjay Gulati Reprinted here with permission from Harper Business, an imprint of HarperCollins Publishers. Feedback or ideas to... View Details

Keywords: by Ranjay Gulati

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Accounting & Management Awards & Honors - Faculty & Research

Facility-Level Misconduct” with Gerardo Perez Cavazos. V.G. Narayanan : Winner of the David Solomons Prize for Best Paper Published in Management Accounting Research in 2018 for “The Performance Effect of View Details

06 Dec 2022
Research & Ideas

Latest Isn’t Always Greatest: Why Product Updates Capture Consumers

associate professor at the University of Chicago. Consumers put on blindfolds The researchers performed dozens of experiments, using products ranging from gummy candy to dictionaries, and testing out labels such as “newer version,”... View Details

Keywords: by Michael Blanding; Consumer Products; Retail

13 Feb 2014
Research & Ideas

Managing the Family Business: Leadership Roles

by controlling spending better. They usually need to devote more attention to the development of the next generation. And business families, like all families, are typically poor at giving performance View Details

Keywords: by John A. Davis

01 Nov 2022
Research & Ideas

A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters

to focus employees on a particular task and base their pay on the workers’ performance need to be aware of the potential tradeoff when it comes to the willingness of workers to develop innovative ideas, she says. “Companies want more... View Details

Keywords: by Scott Van Voorhis

04 Apr 2023
Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details

Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology

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Online Business Analytics Course | HBS Online

Testing Interpreting A/B Tests Show Hide Details Concepts Designing and Performing Hypothesis Tests Improving the Customer Experience Featured Exercises Develop and test hypotheses in Excel to assess the impact of changes on an entire... View Details

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Organizational Leadership Course | HBS Online

three-year value-creation plan 6-8 hrs Module 5 Project Week Identify a performance or opportunity gap within your division, unit, or organization and develop an action plan to address it. Identify personal leadership development... View Details

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