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  • All HBS Web  (7,579)
    • People  (8)
    • News  (1,208)
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    • Events  (48)
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  • September 2016 (Revised January 2018)
  • Module Note

Strategy Execution Module 4: Organizing for Performance

By: Robert Simons
This module reading explores the implications of different business models on organization design. After discussing the distinction between units focused on work processes and those devoted to markets, the analysis provides insight as to when to organize businesses by... View Details
Keywords: Management Control Systems; Implementing Strategy; Execution; Customer Focused Organization; Specialization; Span Of Control; Span Of Accountability; Span Of Attention; Strategy; Organizational Design; Organizational Structure
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Simons, Robert. "Strategy Execution Module 4: Organizing for Performance." Harvard Business School Module Note 117-104, September 2016. (Revised January 2018.)
  • 11 Apr 2014
  • Working Paper Summaries

Learning By Thinking: How Reflection Improves Performance

Keywords: by Giada Di Stefano, Francesca Gino, Gary Pisano & Bradley Staats
  • Article

A Better Way to Assess Managerial Performance

By: Mihir Desai, Mark Egan and Scott Mayfield
Total shareholder return (TSR) has become the definitive metric for gauging performance. Unlike accounting measures such as revenue growth or earnings per share that reflect the past, TSR is based on share price and thus captures investor expectations of what will... View Details
Keywords: Total Shareholder Return; Buybacks; Core Operating Shareholder Return; Management; Operations; Performance; Measurement and Metrics
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Desai, Mihir, Mark Egan, and Scott Mayfield. "A Better Way to Assess Managerial Performance." Harvard Business Review 100, no. 2 (March–April 2022): 134–141.
  • March 2009
  • Supplement

Bausch & Lomb, Inc.: Pressure to Perform (B)

By: Robert L. Simons
This case breaks the existing (and still available) Bausch & Lomb, Inc.: Pressure to Perform case into an (A) and a (B) case. The (B) case can be used in class to demonstrate the serious consequences of overly aggressive accounting. The (B) case should be used after... View Details
Keywords: Decision Choices and Conditions; Revenue Recognition; Organizations; Medical Devices and Supplies Industry; United States
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Simons, Robert L. "Bausch & Lomb, Inc.: Pressure to Perform (B)." Harvard Business School Supplement 109-075, March 2009.
  • 2018
  • Working Paper

Do We See the Same Hierarchy? Status Disagreement in Multicultural Teams and Its Impact on Team Performance

By: Catarina Fernandes and Sujin Jang
This paper develops and tests a theory of status disagreement in multicultural teams. We posit that, in multicultural teams, the diversity of members’ cultural backgrounds will lead to implicit disagreements about who has how much status in the team. More specifically,... View Details
Keywords: Status; Social Hierarchies; Multicultural Teams; Team Performance; Team Diversity; Status and Position; Groups and Teams; Diversity; Cross-Cultural and Cross-Border Issues; Performance
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Fernandes, Catarina, and Sujin Jang. "Do We See the Same Hierarchy? Status Disagreement in Multicultural Teams and Its Impact on Team Performance." Working Paper, 2018. (Revise and resubmit, Academy of Management Journal.)
  • October 1992
  • Article

Creating A Comprehensive Performance Measurement System

By: Robert G. Eccles Jr. and Philip J. Pyburn
Keywords: Performance; Measurement and Metrics; System
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Eccles, Robert G., Jr., and Philip J. Pyburn. "Creating A Comprehensive Performance Measurement System." Management Accounting (October 1992).
  • January–February 1992
  • Article

The Balanced Scorecard: Measures that Drive Performance

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard; Measurement and Metrics; Performance
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Kaplan, Robert S., and David Norton. "The Balanced Scorecard: Measures that Drive Performance." Harvard Business Review 70, no. 1 (January–February 1992): 71–79. (Reprint #92105.)
  • June 2018 (Revised January 2020)
  • Case

Reinventing Performance Management at Deloitte (A)

By: Francesca Gino, Paul Green, Jr. and Bradley Staats
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Gino, Francesca, Paul Green, Jr., and Bradley Staats. "Reinventing Performance Management at Deloitte (A)." Harvard Business School Case 918-020, June 2018. (Revised January 2020.)
  • April 1992
  • Article

Does Corporate Performance Improve after Mergers?

By: Paul M. Healy, Krishna G. Palepu and Richard S. Ruback
Keywords: Mergers and Acquisitions; Performance; Business Ventures
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Healy, Paul M., Krishna G. Palepu, and Richard S. Ruback. "Does Corporate Performance Improve after Mergers?" Journal of Financial Economics 31, no. 2 (April 1992): 135–175.
  • September 2002
  • Case

Seattle Public Schools, 1995-2002 (B): The Performance Agenda

Describes the implementation in Seattle Public Schools, under the direction of Superintendent Joseph Olchefske, of a systemwide standards and accountability scheme, known as the Performance Agenda. The Performance Agenda set academic standards for students and defined... View Details
Keywords: Leadership; Management Practices and Processes; Social Entrepreneurship; Education; Education Industry; Seattle
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Leschly, Stig. "Seattle Public Schools, 1995-2002 (B): The Performance Agenda." Harvard Business School Case 803-038, September 2002.
  • April 1990
  • Article

Performance Pay and Top Management Incentives

By: Michael C. Jensen and Kevin J. Murphy
Keywords: Management; Motivation and Incentives; Performance; Jobs and Positions
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Jensen, Michael C., and Kevin J. Murphy. "Performance Pay and Top Management Incentives." Journal of Political Economy 98, no. 2 (April 1990): 225–265. (Reprinted in Michael C. Jensen, Foundations of Organizational Strategy, Harvard University Press, 1998.)
  • April 2011
  • Case

Lincoln Center for the Performing Arts: Alternative Futures

By: Allen Grossman and Coleman Radell
Ren Levy took over Lincoln Center for the Performing Arts when it was a group of warring constituents and has successfully brought a diverse group of arts organizations together. View Details
Keywords: Nonprofit Organizations; Leadership; Growth and Development Strategy; Strategy; Arts
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Grossman, Allen, and Coleman Radell. "Lincoln Center for the Performing Arts: Alternative Futures." Harvard Business School Case 311-099, April 2011.
  • 2014
  • Book

Managerial Accounting: Making Decisions and Motivating Performance

By: Srikant M. Datar and Madhav Rajan
Managerial Accounting: Making Decisions and Motivating Performance enables future managers and business owners to attain the core skills they need to become integral members of their company’s decision-making teams. This new program from established authors... View Details
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Datar, Srikant M., and Madhav Rajan. Managerial Accounting: Making Decisions and Motivating Performance. Prentice Hall, 2014.
  • Article

Why Grit Requires Perseverance and Passion to Positively Predict Performance

By: Jon M. Jachimowicz, Andreas Wihler, Erica R. Bailey and Adam D. Galinsky
Prior studies linking grit—defined as perseverance and passion for long-term goals—to performance are beset by contradictory evidence. As a result, commentators have increasingly declared that grit has limited effects. We propose that this inconsistent evidence has... View Details
Keywords: Grit; Perseverance; Passion; Motivation; Personal Characteristics; Emotions; Performance; Motivation and Incentives
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Jachimowicz, Jon M., Andreas Wihler, Erica R. Bailey, and Adam D. Galinsky. "Why Grit Requires Perseverance and Passion to Positively Predict Performance." Proceedings of the National Academy of Sciences 115, no. 40 (October 2, 2018): 9980–9985.
  • July/August 1993
  • Article

Performance and Pay: Drawing the Corollary

By: Robert B. Stobaugh
Keywords: Performance; Compensation and Benefits
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Stobaugh, Robert B. "Performance and Pay: Drawing the Corollary." Directorship (July/August 1993): 4.
  • March 8, 2016
  • Article

Cognitive Fatigue Influences Students' Performance on Standardized Tests

By: Hans Henrik Sievertsen, F. Gino and Marco Piovesan
Using test data for all children attending Danish public schools between school years 2009–2010 and 2012–2013, we examine how the time of the test affects performance. Test time is determined by the weekly class schedule and computer availability at the school. We find... View Details
Keywords: Time Management; Education; Performance Evaluation; Education Industry; Denmark
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Sievertsen, Hans Henrik, F. Gino, and Marco Piovesan. "Cognitive Fatigue Influences Students' Performance on Standardized Tests." Proceedings of the National Academy of Sciences 113, no. 10 (March 8, 2016).
  • October 2006 (Revised August 2008)
  • Background Note

Performing Industry Research to Inform Investment Decisions

Conducting thorough research about an industry is often an important component of investment analysis. Written specifically for HBS MBA students, provides guidance on how to perform industry research to inform investment decisions. Provides detailed information about... View Details
Keywords: Decision Choices and Conditions; Investment; Supply and Industry; Research
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El-Hage, Nabil N., and Ann Cullen. "Performing Industry Research to Inform Investment Decisions." Harvard Business School Background Note 207-069, October 2006. (Revised August 2008.)

    The Uneven Impact of Generative AI on Entrepreneurial Performance

    There is a growing belief that scalable and low-cost AI assistance can improve firm decision-making and economic performance. However, running a business involves a myriad of open-ended problems, making it hard to generalize from recent studies showing that generative... View Details
    • 01 May 2013
    • News

    The Performance Frontier: Innovating for a Sustainable Strategy

    • 21 May 2019
    • Working Paper Summaries

    rTSR: When Do Relative Performance Metrics Capture Relative Performance?

    Keywords: by Paul Ma, Jee-Eun Shin, and Charles C. Y. Wang; Financial Services
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