Pay As You Go - Publications - Faculty & Research

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

John, the charismatic chief marketing officer of Netflix (once described by Buzzfeed as the “coolest” person to ever go onstage at an Apple event). Research shows being true to who View Details

Keywords: by Christina Pazzanese, Harvard Gazette

30 Sep 2002
Research & Ideas

Your Crisis Response Plan: The Ten Effective Elements

responses. Response modules might include: facility lockdown, police or fire response, evacuation, isolation (preventing people from entering facilities), medical containment (response to significant epidemic), grief management, as well... View Details

Keywords: by Michael Watkins

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

"bridge the communications gap" between lawyers and managers. Sean Silverthorne: You argue that managers shouldn't just view the law as a compliance issue, but rather something that can be used... View Details

Keywords: by Sean Silverthorne; Legal Services

10 May 2004
Research & Ideas

Rethink the Value of Joint Ventures

more than 3,000 American transnationals suggests that JVs are falling out of favor. Why? Increasing forces of globalization such as increasingly fragmented production processes make the decision not to collaborate View Details

Keywords: by Cynthia Churchwell

23 May 2005
Research & Ideas

What Could Bring Globalization Down?

age of globalization? Do you see the sinking of the Lusitania in 1915 as a benchmark for the beginning of the end of this first age of globalization? A: To be absolutely precise about dating, I'd say it was... View Details

Keywords: by Cynthia Churchwell

30 May 2005
Research & Ideas

Six Steps for Making Your Threat Credible

makes it difficult for a negotiator to back down from a threat. Other tactics—such as throwing away the steering wheel in a game of Chicken—make it impossible for you not to follow through. There is no... View Details

Keywords: by Deepak Malhotra

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

Tony Hsieh, urges patience. He is quoted as saying, "It's a gradual process. It's not a light switch." How successful do you think the initiative at Zappos will be? Why? Regardless of its potential... View Details

Keywords: by James Heskett; Retail

11 Oct 2006
What Do You Think?

How Do We Respond to the “Dependency Ratio” Dilemma?

"Short term, the solution is to require companies to fully fund and expense their current retirement contributions/obligations. Ouch!" Gerald Schultz agreed, saying, "I believe that in the end it comes down to 'pay as View Details

Keywords: by Jim Heskett

23 Jun 2003
Research & Ideas

Building a Better Buyer-Seller Relationship

and Rangan in a recent working paper. In his talk, Narayandas explained how he has answered three questions that bedevil researchers: 1) From the supplier's viewpoint, does it pay off to be in long-term customer relationships? 2) If yes,... View Details

Keywords: by Martha Lagace

21 Sep 2009
Research & Ideas

Excessive Executive Pay: What’s the Solution?

considerations? Executive pay in the postwar period was often based on what the people below you were paid. One consequence of the trend in going outside the company to hire a... View Details

Keywords: by Roger Thompson

21 Jul 2022
Research & Ideas

Did Pandemic Stimulus Funds Spur the Rise of 'Meme Stocks'?

policy makers.” You Might Also Like: Who Pays For Wildfire and Hurricane Damage? Everyone. Bankruptcy Spells Death for Too Many Businesses Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis... View Details

Keywords: by Rachel Layne; Financial Services

31 Jan 2008
Working Paper Summaries

Peer Effects and Entrepreneurship

Keywords: by Ramana Nanda & Jesper B. Sørensen

March 29, 2021
Editorial

Research: A Little Recognition Can Provide a Big Morale Boost

By: Shibeal O'Flaherty, Michael Sanders and A.V. Whillans

As organizations large and small face the twin challenges of increasingly strained budgets and burned out workforces, what can managers do to keep employees engaged—without breaking the bank? In this piece, the authors share new research on the power of symbolic awards... View Details

Keywords: Motivation; Psychology; Work; Employees; Motivation and Incentives; Social Psychology

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18 Jun 2024
Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

[research] hasn’t included everyone,” says Coffman, the Piramal Associate Professor of Business Administration at Harvard Business School. A 2021 Williams Institute study found that about 1.2 million people in the US identify as... View Details

Keywords: by Michael Blanding

20 Feb 2020
Op-Ed

Love in the Office Is Wonderful. Except for CEOs.

same types of jobs. Love , especially in its early stages, sears the business judgment part of the brain. The loved one can do no wrong. However, if you are a CEO in love with a colleague, the only place you... View Details

Keywords: by Regina Herzlinger

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

to be more inclusive. "Inclusion always begets difference, but diversity may or may not beget inclusion." One of the reasons there hasn’t been as much progress on DEI as you... View Details

Keywords: by Jen McFarland Flint

08 Oct 2010
What Do You Think?

Will Transparency in CEO Compensation Have Unintended Consequences?

Often the CEO is portrayed as 'the only person in the world who could do this job' You can thank the financial press for this mystique." In pointing out the futility of the effort, Rebecca West... View Details

Keywords: by Jim Heskett

20 Nov 2012
First Look

First Look: November 20

advertising agency services and the slow pace of change over several decades. We model an agency's decision as a tradeoff between the fixed cost to the advertiser of establishing a relationship with an agency and pecuniary economies of... View Details

Keywords: Sean Silverthorne

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

both because of the danger of losing control and because if people see you as manipulative and putting them at risk, they will (quite reasonably) react very badly. If you are... View Details

Keywords: by John P. Kotter

03 Mar 2014
HBS Case

Decommoditizing the Canned Tomato

to lower their prices by paying less for their tomatoes. We took a different approach and concentrated on quality." This meant going to the start of the supply chain: the tomato farmers. ("You can't put the... View Details

Keywords: by Maggie Starvish; Agriculture & Agribusiness; Food & Beverage; Retail

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