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  • 17 Jan 2024
  • Research & Ideas

Are Companies Getting Away with 'Cheap Talk' on Climate Goals?

Companies regularly set ambitious climate goals, but these plans often end up like many people’s New Year’s resolutions: unmet aspirations that quietly fizzle out. While companies often gain positive media attention by trumpeting plans for reducing greenhouse gas... View Details
Keywords: by Tim Gray
  • 12 Oct 2021
  • Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

suggests that spectators also value something far simpler: the suspense of not knowing who will win. In fact, stadiums sell more tickets when the outcome of a game is less predictable, says a study by Harvard Business School Professor... View Details
Keywords: by Rachel Layne; Sports
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

individuals in MBA and Executive MBA programs. Our third study developed survey measures of the six implicit voice theories identified in the prior two studies in a new sample of 265 adults with diverse work experience, and examined... View Details
Keywords: Sean Silverthorne
  • March 2011
  • Case

Insight Communications

By: Rajiv Lal and Natalie Kindred
After undertaking a multi-year, metrics-driven operational and cultural overhaul, in April 2010 Insight Communications was planning the next phase of its development. Insight was a New York-based provider of cable, landline phone, and high-speed Internet service to... View Details
Keywords: Organizational Culture; Competitive Strategy; Management Practices and Processes; Performance Improvement; Growth Management; Management Systems; Business Processes; Measurement and Metrics; Employees; Telecommunications Industry; New York (state, US)
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  • 30 Mar 2010
  • First Look

First Look: March 30

significant role. An experiment compared a condition where participants sequentially predicted the colored outcomes of a virtual roulette wheel spin with a condition where the wheel's past outcomes were... View Details
Keywords: Sean Silverthorne
  • Research Summary

Health-care Applications

Active postmarketing drug surveillance.  There is substantial interest within the U.S. health community and among health policymakers in developing a surveillance system that scans public health databases in order to proactively detect potential drug safety... View Details

  • September 2008
  • Article

Firm Heterogeneity and Credit Risk Diversification

By: Samuel G. Hanson, M. Hashem Pesaran and Til Schuermann
This paper examines the impact of neglected heterogeneity on credit risk. We show that neglecting heterogeneity in firm returns and/or default thresholds leads to under estimation of expected losses (EL), and its effect on portfolio risk is ambiguous. Once EL is... View Details
Keywords: Volatility; Credit; Investment Return; Outcome or Result; Risk and Uncertainty; Loss; Diversification; Complexity; United States
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  • 2009
  • Chapter

Evaluating the Impact of SA8000 Certification

By: Michael J. Hiscox, Claire Schwartz and Michael W. Toffel
SA 8000, along with other types of certification standards and corporate codes of conduct, represents a new form of private governance of working conditions, initiated and implemented by companies, labor unions, and non-governmental activist groups. Whether these codes... View Details
Keywords: Corporate Governance; Working Conditions; Standards; Performance Evaluation
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  • 2023
  • Working Paper

When Should Public Programs Be Privately Administered? Theory and Evidence from the Paycheck Protection Program

By: Alexander Bartik, Zoë B. Cullen, Edward L. Glaeser, Michael Luca, Christopher Stanton and Adi Sunderam
What happens when public resources are allocated by private companies whose objectives may be imperfectly aligned with policy goals? We study this question in the context of the Paycheck Protection Program (PPP), which relied on private banks to disburse aid to small... View Details
Keywords: Paycheck Protection Program; Targeting; Impact; Entrepreneurship; Health Pandemics; Small Business; Financing and Loans; Outcome or Result; United States
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  • October 1989 (Revised June 1993)
  • Case

RKO Warner Video, Inc.: Incentive Compensation Plan

By: George P. Baker III
Details the design and implementation of an incentive bonus plan for video store managers. The problem for top management of the chain is to induce the store managers to "sweat the details," to keep the stores neat and well organized, and to deal courteously and... View Details
Keywords: Acquisition; Change; Strategic Planning; Performance Improvement; Sales; Management; Employee Relationship Management; Situation or Environment; Success; Motion Pictures and Video Industry; Entertainment and Recreation Industry
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  • 04 Sep 2001
  • Research & Ideas

Governing the Family-Run Business

policies, debt policies, even fire emergency policies. Brings the right people together at the right time to discuss the right (important) things. No organization is effective for long without doing these things. You should measure the... View Details
  • 07 Mar 2011
  • Research & Ideas

Why Companies Fail—and How Their Founders Can Bounce Back

there was not enough customer demand for its grocery delivery service. Next, there's the matter of timing, a huge issue that can determine whether a company gets funding and whether it achieves the start-up's elusive measure of success:... View Details
Keywords: by Carmen Nobel
  • 11 Jul 2017
  • First Look

First Look at New Ideas and Research, July 11

patients with laryngeal cleft seen between 2008 and 2013 at the Massachusetts Eye and Ear Infirmary Pediatric Aerodigestive Center. Retrospective chart review was performed to identify clinic utilization by patients as well as patient diet View Details
Keywords: Sean Silverthorne
  • 06 Nov 2012
  • First Look

First Look: November 6

improvements in outcomes such as productivity and longevity, and that good nuts-and-bolts management at individual firms shapes national performance. At 14 textile manufacturers in India, for example, an intervention-involving free,... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2009
  • Research & Ideas

Risky Business with Structured Finance

ratings and created a system where investors could outsource their due diligence." Stafford cites the need to focus on measuring and judging the system's aggregate amount of leverage and understanding the exposures that financial... View Details
Keywords: by Julia Hanna; Banking; Financial Services
  • 12 Apr 2022
  • Research & Ideas

Swiping Right: How Data Helped This Online Dating Site Make More Matches

tell if these online matches came to fruition in real life.) Defining desirability To sort matches, the researchers measured desirability, though not in the “supermodel” sense. Beauty is in the eye of the beholder: The team determined... View Details
Keywords: by Kara Baskin
  • 17 Jan 2020
  • In Practice

6 Traits That Set Top Business Leaders Apart

their team’s best efforts. They’re great learners that view successful outcomes as both achieving specific objectives and improving their organization’s ability to deal with its next wave of challenges." Chester A. Huber, senior lecturer... View Details
Keywords: by Danielle Kost
  • June 2021
  • Teaching Note

Michael Phelps: 'It's Okay to Not Be Okay'

By: Boris Groysberg, Carin-Isabel Knoop and Michael Norris
Teaching Note for HBS Case No. 421-044. In 2020, Michael Phelps, the most decorated Olympian of all time, with 28 medals in various swimming events, was now retired. As he looked back on his 20+ year athletic career, he considered what had gone into making him the... View Details
Keywords: Mental Health; Talent and Talent Management; Training; Health; Success; Performance Improvement; Personal Development and Career; Family and Family Relationships; Sports; Competition; Sports Industry; United States; Baltimore; Arizona; Sydney; Athens; Beijing; London
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  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

individual level. No person or organization wants to pay more for a product or service than it is worth. Again, when performance delivery is in doubt, performance-based pricing enables the buyer to pay only for the amount of performance that is actually delivered on a... View Details
Keywords: by Benson Shapiro; Manufacturing
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

initial best option for extracting the miners. At that point, no expert considered rescue of the 33 men a reasonable possibility. Nonetheless, within 70 days all of them would be alive and reunited with their families. This outcome was... View Details
Keywords: by Amy C. Edmondson; Mining

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