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  • June 2017
  • Case

Veolia: Resourcing the World

By: Gautam Ahuja, Tarun Khanna, Kristina Maslauskaite and Vincent Dessain
In March 2016, Antoine Frérot, CEO of Veolia, a global environmental services provider, was undergoing an important transformation of the company. In 2013, Frérot presented a growth strategy that focused on increasing the share of industrial clients, enhancing growth... View Details
Keywords: Strategy; Circular; Emerging Markets; Organizational Change and Adaptation; Growth and Development Strategy; Economy
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  • Program

Strategic Marketing for Driving Growth

and execute an integrated marketing strategy that blends time-tested paradigms with recent innovations, aligns your business with customer needs, and differentiates your offerings from the competition. Whatever your industry, you will... View Details
  • Program

Driving Corporate Performance

organizational structures and systems, talent management, and performance measurement, this corporate performance management program improves your ability to actively improve performance, create value, and drive growth. You will return to... View Details
  • Program

Driving Digital Strategy

advantage of the opportunities presented by digital transformation Learn how new technologies are impacting business Make digital transformation a key part of your organization's strategy Create and manage the capabilities that drive digital success Choose an View Details
  • 2019
  • Working Paper

Who Should Select New Employees, Headquarters or the Unit Manager? Consequences of Centralizing Hiring at a Retail Chain

By: Carolyn Deller and Tatiana Sandino
We examine how changing the allocation of hiring decision rights in a multiunit organization affects employee-firm match quality, contingent on a unit’s circumstances. Our research site, a US retail chain, switched from a decentralized hiring model (hiring by business... View Details
Keywords: Control; Selection; Decentralization; Company Values; Retail Chains; Decision Making; Economics; Geography; Employees; Selection and Staffing; Organizational Design; Situation or Environment; Retail Industry
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  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

experiment, we find that CEO activism can sway public opinion and increase consumers’ intentions to purchase products from the CEO’s company. However, we find that these two effects of CEO activism depend on the alignment between the CEO... View Details
Keywords: Sean Silverthorne
  • 2025
  • Book

Retiring: Creating a Life That Works for You

By: Teresa M. Amabile, Lotte Bailyn, Marcy Crary, Douglas T. Hall and Kathy E. Kram
Retirement, as a major life transition, can be both thrilling and challenging in unexpected ways. Written by acclaimed authors in the fields of business leadership, careers, and work, this book goes beyond the typical financial and health-related advice on retirement,... View Details
Keywords: Retirement
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  • February 2004
  • Article

Launching a World-Class Joint Venture

By: James Bamford, David Ernst and David G. Fubini
More than 5,000 joint ventures, and many more contractual alliances, have been launched worldwide in the past five years. Companies are realizing that JVs and alliances can be lucrative vehicles for developing new products, moving into new markets, and increasing... View Details
Keywords: Mergers ＆ Acquisitions; Strategic Alliances; Joint Ventures; Alliances; Organizational Structure; Alignment; Mergers and Acquisitions
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  • April 1997 (Revised May 1997)
  • Case

Mercer Management Consulting's "Grow to Be Great" (A): The Growth Initiative

By: Dorothy A. Leonard and Carin-Isabel Knoop
In late 1994, James Down, member of Mercer's Executive Committee, has to decide whether or not he should push ahead with the writing and publication of a book on growth--at a time when the more successful business publications focus on reengineering and cost cutting.... View Details
Keywords: Technological Innovation; Organizational Culture; Business Growth and Maturation; Knowledge Management; Product Development; Information Publishing; Books; Consulting Industry; Publishing Industry
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  • 20 Dec 2016
  • First Look

December 20, 2016

forthcoming Research in Organizational Behavior The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning By: Amabile, Teresa M., and Michael G. Pratt Abstract—Leveraging insights gained... View Details
Keywords: Carmen Nobel
  • 28 Aug 2023
  • Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

significantly influenced by where their colleagues worked at a given point in time, rather than just by where they themselves worked. Our results suggest how important it is to be intentional about where you work, but also to be aware of how that affects the others on... View Details
Keywords: by Kristen Senz
  • February 2024
  • Supplement

JTC: Stronger Together with Shared Ownership: What JTC Did and Its Impact

By: Ethan Bernstein
Nigel Le Quesne, CEO of Jersey-based financial services firm JTC, firmly believed that "shared ownership" was at the heart of his company’s successful track record. The firm had seen its revenues, profits, and number of clients and staff grow steadily throughout its... View Details
Keywords: Employee Stock Ownership Plan; Leadership Style; Organizational Culture; Going Public; Employee Ownership; Financial Services Industry
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  • Program

Growing as a Purposeful Leader

leader able to deal with increasing demands and complex challenges Lead in an era in which the mission of leaders has broadened considerably Change the way you think about your company and your role as a leader Leverage your motivations as an individual as you work to... View Details
  • 24 Jan 2023
  • Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

that I seek to make in the world.’ Employees may view passion as an end in itself, to achieve fulfillment.” Managers are often aligned with this view, says Jachimowicz: "When I talk to organizational... View Details
Keywords: by Sean Silverthorne
  • Web

Live from Klarman Hall - Alumni

discussion about the profound impact of AI on marketing operations, including visualization and copyrighting, hyper-personalization, media planning and buying, and general efficiency and organizational knowledge. The session will delve... View Details
  • Program

Disruptive Innovation

success. This program is eligible for the Certificate of Management Excellence. Learn More Key Benefits Examining disruption and strategic decision-making through the lens of Christensen's transformative theory, you will gain a deeper understanding of the levers that... View Details
  • 23 Sep 2014
  • First Look

First Look: September 23

importance of organizational governance, and the role of governing boards in particular, in prioritizing and aligning potentially conflicting objectives and interests in order to avoid mission drift and to... View Details
Keywords: Sean Silverthorne
  • Program

Transforming Customer Experiences

approach to service design, execution, and transformation, this customer experience management program prepares you to create an exceptional service culture that supports employees, delights customers, and drives organizational... View Details
  • 2017
  • Case

Uncommon Schools (A): A Network of Networks

By: John J-H Kim and Sarah McAra
In 2013, Brett Peiser, CEO of the charter school management organization (CMO) Uncommon Schools, is reassessing the nonprofit’s strategy. For nearly 10 years, Uncommon had fulfilled its mission to bring high-quality education to students in low-income, urban areas... View Details
Keywords: Charter Schools; Nonprofit Organizations; Teaching; Talent Management; Innovation; Organization Structure; Education; Early Childhood Education; Middle School Education; Organizational Structure; Performance Consistency; Strategy; Collaborative Innovation and Invention; Education Industry
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  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

to share in decision-making and creating a culture that makes people feel safe enough to take risks and act on behalf of organizational interests. It’s also about earning trust from and offering trust to increasingly diverse stakeholders... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology