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  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

no-barrier-to-entry open mic night. Message delivery. Brands and other organizations hire influencers to use the platform to distribute a message, particularly on fashion, cosmetics, and food. To them, it is just another form of paid... View Details
Keywords: by John Deighton and Leora Kornfeld
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

has been consistent for years: involuntary turnover in sales organizations has remained at 13 percent, since peaking at 14.6 percent in 2009, and total turnover (involuntary and voluntary—i.e., retirements, moves, etc.) in both good and... View Details
Keywords: by Carmen Nobel
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

customers, and with richer data, companies could learn even more. For example, companies that use cookies to collect browsing data could incorporate the type of device and search engine a person used to shop online, or the number of... View Details
Keywords: by Kristen Senz; Retail; Service
  • 11 Apr 2012
  • Research & Ideas

The High Risks of Short-Term Management

transcripts of 70,042 earnings calls—conference calls where executives discuss quarterly results with investors, analysts, and the media—that were held by 3,613 firms during 2002-2008. This involved searching for 14 terms used by... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 04 Oct 2022
  • What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

the supply-demand ratio for talent? Will the need for recognition and advancement on the job lure people back to the office? Or have the attractions of working at home changed the job satisfaction equation permanently? Just as important is how View Details
Keywords: by James Heskett
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

contrast to traditional approaches in which WWF country programs operated relatively independently, the new strategy involves integrating WWF US more fully within the global WWF network, and fostering longer-term, trust-based relationships among all partner View Details
Keywords: Martha Lagace
  • 29 May 2012
  • First Look

First Look: May 29

  PublicationsOvercoming Resistance to Organizational Change: Strong Ties and Affective Cooptation Authors:Julie Battilana and Tiziana Casciaro Publication:Management Science (forthcoming) Abstract We propose a relational theory of how change agents in View Details
Keywords: Sean Silverthorne
  • 27 Nov 2006
  • What Do You Think?

What’s to Be Done About Performance Reviews?

worse." Dean Turner expressed the frustrations of many when he said, "What's the best system? After 40+ years in the work force, I am still searching for it." By way of contrast, Richard Tiedeman commented, "Almost any... View Details
Keywords: by Jim Heskett
  • 27 Oct 2009
  • First Look

First Look: October 27

U.S. business cycles lead over medium-term fluctuations in Mexico; and (3) why Mexican consumption is not less volatile than output. Download the paper: http://www.hbs.edu/research/pdf/10-029.pdf Publications Marginality and Problem Solving Effectiveness in Broadcast... View Details
Keywords: Martha Lagace
  • 19 Aug 2021
  • Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

point for organizations figuring out their “new normal” in the two-sided market of employee and employer relations. It’s no secret that pandemic stress has inspired many people to prioritize work-life flexibility and wellness. Employees... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • 2017
  • Book

Entering StartUpLand: An Essential Guide to Finding the Right Job

By: Jeffrey J. Bussgang
Many professionals aspire to work for startups. Executives from large companies view them as models to help them adapt to today's dynamic innovation economy, while freshly minted MBAs see magic in founding something new. Yes, startups look magical, but they can also be... View Details
Keywords: Business Startups; Managerial Roles; Job Search
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Bussgang, Jeffrey J. Entering StartUpLand: An Essential Guide to Finding the Right Job. Boston: Harvard Business Review Press, 2017.
  • 29 Jul 2022
  • Research & Ideas

Will Demand for Women Executives Finally Shrink the Gender Pay Gap?

search firm executive who was interviewed as part of Healy’s research explained how eager companies are to recruit women to their upper ranks: “Virtually all of my clients [looking to fill a senior role] will go out of their way to... View Details
Keywords: by Kristen Senz
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

development of new products, but was also indispensable for the constant upgrading and renewal of brands. Unilever's main problem was the time it took to turn scientific knowledge into successful branded products. It entered the 1960s with an View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

ways in which organizations met the challenges of 2020. What strategies and actions worked better than others? What can we learn from these? While many companies reduced payor headcount, some pledged at the outset of the crisis to do... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

relative to one-sided markets. Download the paper: http://www.hbs.edu/research/pdf/08-011.pdf Why Do Intermediaries Divert Search? (revised) Authors:Andrei Hagiu and Bruno Jullien Abstract We analyze the incentives to divert search for an... View Details
Keywords: Martha Lagace
  • 12 Apr 2011
  • First Look

First Look: April 12

taking the organization in the wrong direction. How will the divisions between the northern and southern units play out? Will they tear the organization apart, just when it is becoming a global player?... View Details
Keywords: Sean Silverthorne
  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

systems with recursive influence between environments and interactions, studies of micro-processes in organizations often assume implicitly that interactions among organizational members are closed systems. We suggest that this... View Details
Keywords: Martha Lagace
  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

services that simultaneously provide greater customer value and higher supplier profitability. We constantly strive to move elements of the relationship from the zero-sum conflict side to the win-win cooperation side to achieve business success and relieve personal... View Details
Keywords: by Benson Shapiro; Manufacturing
  • 14 Jan 2014
  • First Look

First Look: January 14

help-friendly organization has to be actively nurtured, however, because helpfulness among colleagues does not arise automatically: competition, pride, or distrust may get in the way. The trickiness of this management challenge-to... View Details
Keywords: Sean Silverthorne
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

Sometimes, thinking outside the box isn’t ambitious enough to get real innovation flowing. In her new book, Rosabeth Moss Kanter encourages organization leaders to think much more broadly at what restricts creativity and how to overcome... View Details
Keywords: by Sean Silverthorne
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