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  • 06 Jul 2016
  • Research & Ideas

The Truth About Authentic Leaders

order to understand who they are. As my HBS colleague Lakshmi Ramarajan says, the process of learning, growing, and developing an integrated self is a process of construction... View Details
Keywords: by Bill George
  • Web

Accounting & Management - Faculty & Research

J.P. Morgan. In our chapter, we outline six key decisions every board must address: What is the board’s purpose? Who should serve on it? How should the board be structured? How to clearly define roles and responsibilities? Which processes... View Details
  • 01 Nov 2021
  • What Do You Think?

How Long Does It Take to Improve an Organization’s Culture?

fostered “know-it-alls vs. learn-it-alls,” practiced “accountability that trumped everything,” and in which “hierarchy and pecking order had taken control.” The process of changing that culture involved a... View Details
Keywords: by James Heskett
  • 16 Nov 2016
  • Research & Ideas

Turning One Thousand Customers into One Million

the advertising. To do this, it provided support to the sellers to market their crafts and in turn, market the Etsy platform to their loyal customers. Etsy created a “Seller Handbook” and other internal management tools for sellers to better View Details
Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
  • 29 Mar 2011
  • First Look

First Look: March 29

develop a conceptual and an empirical framework to explain how this challenge is addressed in a software and scientific context. What is shown is that the process of innovation is a cycle where actors develop a novel course of action and,... View Details
Keywords: Sean Silverthorne
  • 14 Jun 2023
  • Op-Ed

Every Company Should Have These Leaders—or Develop Them if They Don't

Colonel Chevesco Cook—suggests that organizations need two types of leaders in order to realize their impact: Big-T Leaders (BTLs). These are the strategic thinkers and visionaries who drive innovation broadly across the organization.... View Details
Keywords: by Hise Gibson
  • Article

Equitable and Efficient Coordination in Traffic Flow Management

By: Cynthia Barnhart, Dimitris Bertsimas, Constantine Caramanis and Douglas S. Fearing
When air traffic demand is projected to exceed capacity, the FAA implements Traffic Flow Management programs. Independently, these programs maintain a first-scheduled, first-served invariant, which is the accepted standard of fairness within the industry. Coordinating... View Details
Keywords: Traffic Flow Management; Ground Holding Programs; Equitable Flight Delay; Equity; Saving; Management; Management Practices and Processes; Demand and Consumers; Performance Capacity; Performance Efficiency; Conflict and Resolution; System; Aerospace Industry
Related
  • 11 Dec 2012
  • First Look

First Look: Dec. 11

triggered by fault lines and coalitions. This review sets the stage for describing novel pathways through which identities and interests, when considered together, can affect team processes and outcomes. Design/approach-We use an extended... View Details
Keywords: Sean Silverthorne
  • 09 Feb 2016
  • First Look

February 9, 2016

to focus in order to improve this crucial dimension of talent acquisition. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50539 December 15, 2015 Harvard Business Review Don't Turn Your Sales Team Loose Without a... View Details
Keywords: Sean Silverthorne
  • 17 Feb 2020
  • Sharpening Your Skills

How Entrepreneurs Can Find the Right Problem to Solve

times did you buy “X” in the last month?”) and data-centric (“How often do you order takeout for dinner?). Problem validation Early in the process, more important than interest tests are tests that validate there is a problem worth... View Details
Keywords: by Julia Austin
  • Web

Finance - Faculty & Research

timing, saving 40 bps annually, an order of magnitude greater than index fund fees. Keywords: Investment Funds ; Financial Markets ; Market Timing ; Investment Return Citation Related Sammon, Marco, and John J. Shim. "Index Rebalancing... View Details
  • 05 May 2014
  • Research & Ideas

Reflecting on Work Improves Job Performance

Many of us are familiar with the gentle punishment known as "time-out," in which misbehaving children must sit quietly for a few minutes, calm down, and reflect on their actions. New research suggests that grown-ups ought to take routine time-outs of their own, not as... View Details
Keywords: by Carmen Nobel
  • 01 Feb 2001
  • News

What Makes a Good Leader

resonated across the MBA and Executive Education curriculum, in 1999 Dean Clark launched the HBS Global Leadership Initiative in order to broaden the School's outreach in this area. Headed by Kotter and Director Alan Price, the initiative... View Details
Keywords: Management
  • Web

Podcast - Business & Environment

sustainability and climate solutions. Accelerating Battery Innovation with AI: A Conversation with Argonne’s Logan Ward 01 JAN 2025 | Climate Rising Logan Ward, Deputy Scientist at Argonne National Laboratory, joins host Mike Toffel to discuss how AI is transforming... View Details
  • 09 Apr 2012
  • Research & Ideas

Who Sways the USDA on GMO Approvals?

professor at the National University of Singapore, Hiatt identifies two types of legitimacy important to the USDA. The first, "consequential" legitimacy, is the perception that the process produces effective results; the second,... View Details
Keywords: by Michael Blanding; Food & Beverage; Biotechnology; Agriculture & Agribusiness
  • Web

Frameworks - Institute For Strategy And Competitiveness

globe with the overarching goal of value for patients. Drivers of Competitiveness Competitiveness is the productivity with which a location (nation, state, city or region) uses its human, capital, and natural endowments to create value. The Diamond Model Successful... View Details
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

require digital transformations to be more iterative than other forms of corporate change. Leaders need to catalyze change rather than plan for it. That means creating the initial conditions for the organization to achieve its ambitions and guiding their company... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

isn't perfect, is a part of the balance of happiness. And that you need both in order to maintain being happier. And so I learned to appreciate the times when there is unhappiness. Because that unhappiness has something to reveal to you... View Details
Keywords: by HBS Staff
  • 2009
  • Working Paper

Operational Failures and Problem Solving: An Empirical Study of Incident Reporting

By: Julia Rose Adler-Milstein, Sara J. Singer and Michael W. Toffel
Operational failures occur in all industries with consequences that range from minor inconveniences to major catastrophes. Many organizations have implemented incident reporting systems to highlight actual and potential operational failures in order to encourage... View Details
Keywords: Communication Strategy; Legal Liability; Management Practices and Processes; Service Operations; Failure; Health Industry
Related
  • 20 Jun 2005
  • Research & Ideas

Creating a Positive Professional Image

social identity-based impression management (SIM) to create a positive professional image. SIM refers to the process of strategically presenting yourself in a manner that communicates the meaning and significance you associate with your... View Details
Keywords: by Mallory Stark