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Show Results For
- All HBS Web
(523)
- People (2)
- News (98)
- Research (314)
- Multimedia (1)
- Faculty Publications (69)
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- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
Motions: An Empirical Test of Management Involvement in Process Improvement," HBS professor Anita L. Tucker and Harvard School of Public Health professor Sara J. Singer show that communicating with frontline workers can backfire if... View Details
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
context effects to include social (e.g., with friends or family) and situational factors (e.g., location, such as home or store; time; weather). We define contexts as any factor that has the potential to shift the choice outcomes by altering the View Details
- 14 Dec 2010
- First Look
First Look: Dec. 14
Carliss Y. Baldwin Abstract The existing theory of modularity explains how modular designs create value. We extend this theory to address value appropriation. A product or process design that is modular with respect to intellectual... View Details
Keywords: Sean Silverthorne
- 22 Oct 2013
- First Look
First Look: October 22
how power struggles activated faultlines and were, in turn, reinforced by them, and documenting the emotion regulation processes triggered by subgrouping and enacted through language-related choices and behaviors. Cases & Course... View Details
Keywords: Sean Silverthorne
- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
Whereas the for-profit capital markets provide transparent objective criteria for making early- and later-stage investment decisions, balance risks with return, and create a "performance-driving cycle" by rewarding improvements in the top... View Details
Keywords: by James E. Aisner
- 21 Nov 2012
- Research & Ideas
What Health Care Managers Need to Know--and How to Teach Them
in this field. Although the academics and CEOs agreed that innovation was key, especially process innovation, the content analysis revealed significant differences in the words most frequently used by CEOs—innovation, leadership,... View Details
- 04 Mar 2014
- Sharpening Your Skills
Sharpening Your Skills: Managing Innovation
employees to raise their creative game. But Eric Schmidt, CEO of Google, has a different approach, creating an organization that values and rewards innovation rather than attempting to create it with his bare hands. AG Lafley, P&G's... View Details
Keywords: Re: Multiple Faculty
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
series of articles and HBS Working Papers, he explores the process of how firms in business-to-business markets manage customer relationships. As a frame of reference, Narayandas explains that modern marketing occurs at three distinct... View Details
Keywords: by Peter K. Jacobs
- 01 Jul 2013
- Research & Ideas
Crowdfunding a Poor Investment?
donations to organizations such as World Wildlife Fund and Save the Children fit in. Those contributing money are driven first and foremost by an affinity with the idea, rather than by any individual reward they might receive. Some... View Details
- 27 Sep 2006
- Research & Ideas
Report From Egypt: Studying Global Influences
multinationals that move people across locations, expect frequent travel outside the country, and emphasize abundant training and Web-based process tools. Part of the mission of all three companies in Egypt is to transmit these standards... View Details
Keywords: by Sean Silverthorne
- 19 Dec 2014
- Research & Ideas
China’s Complicated Relationship With Mother Nature
pursue economic development, and rewarding officials on that basis, the country as a whole has been transformed into an entrepreneurial and industrial powerhouse. Case in point: China's economy enjoyed a sustained growth rate of 10... View Details
- 13 Mar 2005
- Research & Ideas
Reinforcing Values: A Public Dressing Down
employees will actually listen to tough messages, question old assumptions, and consider new ways of working. This means taking a series of deliberate but subtle steps to recast employees' prevailing views and create a new context for action. Such a shaping View Details
Keywords: by David A. Garvin & Michael A. Roberto
- 15 Nov 2006
- Research & Ideas
Lessons Not Learned About Innovation
Create processes and controls. The innovation process is inherently uncertain, so companies must develop new ways of tracking progress in these units. Rewarding a manager who... View Details
Keywords: by Sean Silverthorne
- 05 Dec 2005
- What Do You Think?
Is Growth Good?
reporting, and rewarding end and effect—economic growth—than the means and causes of economic growth? Is there too long a lag time between the two to interest managers (and in some cases even policymakers)? Is there too great a physical... View Details
Keywords: by James Heskett
- 07 Aug 2018
- First Look
New Research and Ideas, August 8, 2018
process-improvement strategies. We used TDABC to evaluate the cost of providing pain control to patients undergoing thoracic surgery and to estimate the impact of specific process improvements on cost. Retrospective healthcare utilization... View Details
Keywords: by Sean Silverthorne
- 05 Sep 2006
- Research & Ideas
HBS Cases: Porsche’s Risky Roll on an SUV
quality, or particular excellence in its price?" Reinvention German companies have also had to reinvent themselves, as Porsche accomplished between '93 and the present, he continues. In a sense Porsche is applying Japanese production View Details
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
link improvements in their daily processes to achievement of high-level strategic objectives. The Balanced Scorecard framework describes strategy with strategic objectives, measures, targets, and initiatives. (See Figure 2-1.) Strategic... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 16 Jul 2008
- Op-Ed
What Should Employers Do about Health Care?
management of chronic conditions. Here, many employers in the United States and Europe have made impressive starts. Some companies cover the costs of smoking cessation and weight loss programs, or reward participation in health and risk... View Details
- 28 Sep 2009
- Research & Ideas
Improving Accountability at the World Bank
House of Representatives on September 10, 2009. The subject of the hearing: "The World Bank's Disclosure Policy Review, and the Role of Democratic Participatory Processes in Achieving Successful Development Outcomes." [Webcast]... View Details
Keywords: by Alnoor Ebrahim
- 23 Jul 2012
- Research & Ideas
Book Excerpt: ‘Talk, Inc.’
authors The I's Have It From Talk, Inc.: How Trusted Leaders Use Conversation to Power Their Organizations By Boris Groysberg and Michael Slind Organizational conversation, in our use of the term, applies to the full range of patterns and View Details
Keywords: Re: Boris Groysberg