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  • All HBS Web  (1,030)
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  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

hundreds of individuals spanning physical, organizational, cultural, geographic, and professional boundaries. Engineers, geologists, drilling specialists, and more came together from different organizations, sectors, and nations to work on the immensely challenging... View Details
Keywords: by Amy C. Edmondson; Mining
  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

varieties, we show that there is no pure strategy symmetric price equilibrium in general (for n > 2 with linear transportation costs). In turn, if the limitation on the number of varieties consumers purchase comes from a budget constraint, then we obtain a View Details
Keywords: Martha Lagace
  • 01 Nov 1999
  • Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

a demonstration at the 1895 sales convention, one audience member praised Watson's "sincerity" and another commented, "The best thing I noticed in the demonstration was that Mr. Watson's manner indicated that he thought he... View Details
Keywords: by Walter A. Friedman
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

productive to first isolate the fundamental functions platforms perform, of which there are three: reducing search costs (this helps in matchmaking contexts: men and women, buyers and sellers, etc.); making audiences (this is essentially... View Details
Keywords: by Sean Silverthorne; Technology
  • 01 Mar 2011
  • First Look

First Look: March 1

they may fail to notice when the moment is right for action on one path. They may also seem too remote and aloof to their staffs. The best leaders can zoom in to examine problems and then zoom out to look for patterns and causes. They... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

to achieve. But each also has costs, often unintended. The problem managers face is resolving the tension between E and O in a way that obtains the benefits of each and minimizes the negative consequences of each. Too often, these... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 2019
  • Working Paper

Rehabilitating Corporate Purpose

By: Malcolm S. Salter
In this paper, I address how the ascendance of the theory of shareholder value maximization into the central consciousness of public corporations and its canonization as the only legitimate expression of corporate purpose has contributed to both a widening breach... View Details
Keywords: Capitalism; Justice; Corporate Purpose; Shareholder Value Maximization; Ethical Reciprocity; Economic Systems; Business Ventures; Mission and Purpose; Ethics; Corporate Social Responsibility and Impact
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Salter, Malcolm S. "Rehabilitating Corporate Purpose." Harvard Business School Working Paper, No. 19-104, April 2019.
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 09 Sep 2009
  • First Look

First Look: September 9

  Working PapersOperational Failures and Problem Solving: An Empirical Study of Incident Reporting Authors:Julia Adler-Milstein, Sara J. Singer, and Michael W. Toffel Abstract Operational failures occur in all industries with consequences... View Details
Keywords: Martha Lagace
  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

their own versions of it. Rethinking the discovery problem The rise of the internet democratized the publishing and distribution of information and entertainment. In the process, it created an enormous discovery problem. Those with an... View Details
Keywords: by John Deighton and Leora Kornfeld
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

how one CEO we’ve talked with builds in multiple perspectives to his decision-making. At his industrial products company, he has established bi-weekly meetings with his senior team focused on two questions: What do we know now that we... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 24 Apr 2017
  • Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

quality, nor can it be taught in the classroom. It can only be gained through multiple experiences involving personal risk-taking. Courage comes from the heart. As Buddhist monk Thich Nhat Hanh once said, “The longest journey you will... View Details
Keywords: by Bill George; Auto; Food & Beverage
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

  Working PapersSecuring Online Advertising: Rustlers and Sheriffs in the New Wild West Author:Benjamin G. Edelman Abstract Read the news of recent computer security guffaws, and it's striking how many problems stem from online... View Details
Keywords: Martha Lagace
  • 25 Oct 2011
  • First Look

First Look: October 25

both longs and shorts following losses and a weaker tendency to add risk following gains. By differentiating between position level, portfolio level, and aggregate cross-portfolio losses in currency investments, we demonstrate that this dynamic loss aversion spans... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2015
  • First Look

September 15, 2015

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49602 Materiality in Corporate Governance: The Statement of Significant Audiences and Materiality By: Eccles, Robert G., and Tim Youmans Abstract—Under the prevailing... View Details
Keywords: Sean Silverthorne
  • 10 May 2016
  • First Look

May 10, 2016

build a literature more effectively than they could with less diverse approaches to gathering data. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51015 April 29, 2016 Science The Growing Problem of Patent Trolling By:... View Details
Keywords: Carmen Nobel
  • 23 Sep 2022
  • Research & Ideas

8 Strategies to Sustain Business Innovation

talking about enlisting product users, critics, and experts for a fresh view. He says the question for this tension is: “How do you best sequence the knowledge of others inside and outside the organization to solve the right problem with... View Details
Keywords: by Lane Lambert
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

COVID-deaccession, it is even more critical for firms to become more customer centric by researching and understanding their customers’ new problems caused by fear, isolation, physical distancing, and financial constraints, and attempt to... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 06 Oct 2010
  • Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

were only logical creatures, this would not be a problem. But we are not. Far from it . We see this problem all the time when people are trying to help an organization deal with a changing environment or to exploit a new and significant... View Details
Keywords: by John Kotter & Lorne A. Whitehead
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

legal astuteness appropriate to their firm and industry. At a minimum, they need to know where the lines are on the field: that is, what conduct is legal and what is not. They also need to be able to spot legal problems before they become... View Details
Keywords: by Sean Silverthorne; Legal Services
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