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- All HBS Web (387)
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- 18 May 2016
- Research & Ideas
Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior
half did not. Immediately after the task, all participants filled out a survey that measured their relative level of psychological and moral discomfort. Two days later, they filled out a similar survey,... View Details
Keywords: by Carmen Nobel
- 11 Feb 2002
- Research & Ideas
The Quiet Leader—and How to Be One
for your new book was the unusual course you've been teaching for MBA students on moral leadership in organizations. What is a quiet leader? Is quiet leadership a topic you had been thinking about prior to the MBA course? Badaracco: I... View Details
Keywords: by Martha Lagace
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
around them. The circumstances of work have become more difficult. Their responses included: “Keeping morale and motivation up amongst employees while they are dealing with the stress of COVID-19 as well as parenting/schooling children... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 09 Feb 2015
- Research & Ideas
Professional Networking Makes People Feel Dirty
School of Management at Northwestern University.) "From an academic perspective, we thought we could advance the theory of networks by looking at the psychological consequences of networking." Previous View Details
Keywords: by Carmen Nobel
- 02 Mar 2021
- HBS Case
The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?
white people looted their homes and businesses. “The case brings to life the enormous success of the Greenwood district, or ‘Black Wall Street,’ the economic and psychological damage that its destruction wrought, and the question of what... View Details
Keywords: by Michael Blanding
- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
makes us feel pleasure and “releases a hormone called oxytocin that helps modulate social interactions and emotion. Being kind is good for our own and our employees' mental health." And that translates to improved morale and performance.... View Details
Keywords: by Boris Groysberg and Susan Seligson
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
predictable ways: through the material accumulation of riches and status, or through psychological feelings of achievement, of being loved and belonging, of autonomy of choice, and of moral character. You... View Details
Keywords: by Jay Fitzgerald
- 01 Feb 2010
- Research & Ideas
The ‘Luxury Prime’: How Luxury Changes People
Are people who travel in town cars and on corporate jets different—on a psychological level—from you and me? Does the availability of luxury goods "prime" individuals to be less concerned about or considerate toward others? The... View Details
Keywords: by Sarah Jane Gilbert
- 06 Jun 2018
- Research & Ideas
Cut Salaries or Cut People? The Best Way to Survive a Downturn
rehire when sales naturally increase. Another option is to examine who is less likely to leave and cut commissions for the best-performing salespeople at a lower percentage than others, or “make the rewards more convex,” Stanton says. That, however, might “lead to a... View Details
Keywords: by Rachel Layne
- 08 Feb 2021
- Book
How to Make the World Better, Not Perfect
was trying to impose my goals on another person by suggesting that his ethical behavior was in need of improvement. I was also applying my own value system—particularly, the notion that fish eating is morally wrong—to encourage him to... View Details
Keywords: by Michael Blanding
- 07 Mar 2022
- Research & Ideas
Effective Leaders Share the Spotlight with Their Teams
practice. In the study’s sample set, the average manager did not engage colleagues even once during the year. Zou hopes leaders will begin to recognize the importance of encouraging input from subordinates, especially as many managers struggle to unite groups and boost... View Details
Keywords: by Pamela Reynolds
- 07 May 2012
- Research & Ideas
The Art of Haggling
if you hold firm on your terms. Careful analysis may reveal that the other party needs the deal as much or more than you do. Then there are psychological factors to consider, like the power of working from one's own ideal number rather... View Details
Keywords: by Katie Johnston
- 06 Jul 2011
- Research & Ideas
Are You a Level-Six Leader?
people who always ask, "What's in it for me?" Their moral compass is guided primarily by the accumulation of wealth and power, all else be damned. Bernie Madoff, now in prison, is a poster boy for the Opportunists. While Madoff... View Details
Keywords: by Mitch Maidique
- October 2011
- Case
Chris and Alison Weston (A)
By: Sandra J. Sucher and Celia Moore
Chris and Alison Weston describe how they, a well-educated middle class couple, ended up committing mail fraud, for which they each served a year and a half in federal prison. The case highlights for students how otherwise upstanding individuals much like themselves... View Details
Sucher, Sandra J., and Celia Moore. "Chris and Alison Weston (A)." Harvard Business School Case 612-019, October 2011.
- 24 Jun 2002
- Research & Ideas
Four Keys of Enduring Success: How High Achievers Win
observed. Individuals want a sense of mastery and pleasure; relationships are important to success. The most common reason people give him and Nash is, "I want to make a difference in the world." Most people admire others who display fairly high View Details
Keywords: by Martha Lagace
- 08 Feb 2023
- Op-Ed
Building an Inclusive Workplace? Prepare to Shield It from Economic Fears
underrepresented communities. As the COVID-19 pandemic dragged on, executives worked to continue these efforts, despite supply chain disruptions, labor shortages, and erratic consumer spending. Beyond the moral imperatives of confronting... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
applies road rules to extreme “driverless dilemmas,” and more on how it can make decisions in everyday cases that lie on the edge of hard-and-fast driving rules. “Human drivers take a test, and we then assume that they are going to use our shared human View Details
- 22 Mar 2013
- Research & Ideas
Pulling Campbell’s Out of the Soup
the time Conant was recruited, the company's share price had dropped from a high of $60 in 1998 to $30. Conant took a good long look at staff morale and didn't like what he saw. "We had a toxic culture. People were understandably... View Details
- 09 Dec 2013
- Research & Ideas
Cultural Disharmony Undermines Workplace Creativity
harassment or racial discrimination—in which coworkers' morale or performance suffers even when they are not the direct targets of abuse. He coined a term for the phenomenon, "ambient cultural disharmony," which he discusses in depth in... View Details
Keywords: by Michael Blanding
- 2010
- Working Paper
Integrity: A Positive Model That Incorporates the Normative Phenomena of Morality, Ethics, and Legality Abridged
By: Werner H. Erhard, Michael C. Jensen and Steve Zaffron
We present a positive model of integrity that, as we distinguish and define integrity, provides powerful access to increased performance for individuals, groups, organizations, and societies. Our model reveals the causal link between integrity and increased... View Details
Keywords: Trust; Performance Productivity; Information Technology; Knowledge; Moral Sensibility; Opportunities; Competitive Advantage; Legal Liability; Cost vs Benefits
Erhard, Werner H., Michael C. Jensen, and Steve Zaffron. "Integrity: A Positive Model That Incorporates the Normative Phenomena of Morality, Ethics, and Legality Abridged." Harvard Business School Working Paper, No. 10-061, February 2010.