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- All HBS Web
(1,069)
- Faculty Publications (228)
- October 1997
- Case
L'Oreal of Paris: Bringing 'Class to Mass' with Plenitude
By: Robert J. Dolan
L'Oreal's strategy is to "trickle down" technology over time from high-end outlets like department stores to mass-markets, such as drugstores. The mass market brand Plenitude has become the market leader in France, but even eight years after introduction in the United... View Details
Keywords: Problems and Challenges; Marketing Strategy; Brands and Branding; Globalization; Retail Industry; Retail Industry; France; United States
Dolan, Robert J. "L'Oreal of Paris: Bringing 'Class to Mass' with Plenitude." Harvard Business School Case 598-056, October 1997.
- October 1997 (Revised January 2008)
- Case
Asda (A)
By: Michael Beer and James Weber
In the mid-1980s, Asda was one of the most successful retail companies in the United Kingdom. By 1991, the chain of 200 grocery stores had a lack of direction, a demoralized workforce, declining profits, rising debt, collapsing stock price, and was facing bankruptcy.... View Details
Keywords: Restructuring; Insolvency and Bankruptcy; Crisis Management; Management Teams; Business Strategy; Retail Industry; Retail Industry; United Kingdom
Beer, Michael, and James Weber. "Asda (A)." Harvard Business School Case 498-005, October 1997. (Revised January 2008.)
- July 1996
- Case
Williams-Sonoma, Inc.--1990
By: Nancy F. Koehn and Michael Dearing
Howard Lester, chairman and CEO, has just completed a second offering of common stock in Williams-Sonoma, Inc. ($218.2 million 1989 sales). Having targeted $500 million in retail sales, Lester's challenge is to: 1) prioritize growth investments in five existing catalog... View Details
Keywords: Corporate Strategy; Alignment; Customer Value and Value Chain; Competitive Strategy; Retail Industry
Koehn, Nancy F., and Michael Dearing. "Williams-Sonoma, Inc.--1990." Harvard Business School Case 797-019, July 1996.
- December 1995 (Revised February 1999)
- Case
Toys "R" Us Japan
By: Debora L. Spar
Documents the American retailer's process of entry into the Japanese toy market. Discusses the history of Toys "R" Us in the United States as well as the history of the Japanese toy market, distribution, wholesaling, and retailing systems. Eager to enter the world's... View Details
Keywords: Market Entry and Exit; Cross-Cultural and Cross-Border Issues; Retail Industry; Japan; United States
Spar, Debora L. Toys "R" Us Japan. Harvard Business School Case 796-077, December 1995. (Revised February 1999.)
- July 1994
- Background Note
Retail Expansion Strategies
By: David E. Bell
Describes issues that should be considered by a retailer who is thinking of expanding the number of stores from one or two to many. View Details
Keywords: Growth and Development Strategy; Marketing Strategy; Cognition and Thinking; Expansion; Retail Industry
Bell, David E. "Retail Expansion Strategies." Harvard Business School Background Note 595-005, July 1994.
- June 1994 (Revised April 1998)
- Teaching Note
National Convenience Stores Incorporated (TN)
By: Stuart C. Gilson and Steven R. Fenster
Teaching Note for (9-294-068). View Details
Keywords: Retail Industry
- November 1993 (Revised September 1994)
- Case
Food Distribution in Russia: The Harris Group and the LUX Store
By: David E. Bell, Walter J. Salmon and Dinny Starr
Discusses the challenges facing businesses entering the Russian business environment, especially focusing on food retailing and distribution in that country. Highlights one small, entrepreneurial company, The Harris Group, which, with the help of both Russian partners... View Details
Keywords: Business Ventures; Marketing Strategy; Market Entry and Exit; Distribution; Partners and Partnerships; Expansion; Retail Industry; Retail Industry; Russia
Bell, David E., Walter J. Salmon, and Dinny Starr. "Food Distribution in Russia: The Harris Group and the LUX Store." Harvard Business School Case 594-059, November 1993. (Revised September 1994.)
- September 1993
- Teaching Note
Duncan's Department Stores TN
By: David E. Bell
Keywords: Retail Industry
- April 1993 (Revised January 2011)
- Background Note
Note on Store Location
By: David E. Bell and Jose B. Alvarez
Reviews some basic issues to be considered in selecting a new location for a retail store. View Details
Bell, David E., and Jose B. Alvarez. "Note on Store Location." Harvard Business School Background Note 593-112, April 1993. (Revised January 2011.)
- April 1993 (Revised February 1995)
- Teaching Note
Randall's Department Stores TN
By: David E. Bell
Teaching Note for (9-593-032). View Details
Keywords: Retail Industry
- November 1988 (Revised November 1988)
- Case
Lucky Stores (C): Extended Version
Keywords: Retail Industry
Kanter, Rosabeth M. "Lucky Stores (C): Extended Version." Harvard Business School Case 389-066, November 1988. (Revised November 1988.)
- November 1988 (Revised August 1989)
- Case
Lucky Stores (A)
Keywords: Retail Industry
Kanter, Rosabeth M. "Lucky Stores (A)." Harvard Business School Case 389-050, November 1988. (Revised August 1989.)
- November 1988 (Revised August 1989)
- Case
Lucky Stores (B)
Keywords: Retail Industry
Kanter, Rosabeth M. "Lucky Stores (B)." Harvard Business School Case 389-051, November 1988. (Revised August 1989.)
- November 1988 (Revised August 1989)
- Case
Lucky Stores (C)
Keywords: Retail Industry
Kanter, Rosabeth M. "Lucky Stores (C)." Harvard Business School Case 389-052, November 1988. (Revised August 1989.)
- November 1988 (Revised August 1989)
- Case
Lucky Stores (D)
Keywords: Retail Industry
Kanter, Rosabeth M. "Lucky Stores (D)." Harvard Business School Case 389-053, November 1988. (Revised August 1989.)
- August 1983 (Revised March 1995)
- Case
Nineteenth Century Retailing and the Rise of the Department Store
Discusses changes in retailing in the nineteenth century. View Details
Tedlow, Richard S. "Nineteenth Century Retailing and the Rise of the Department Store." Harvard Business School Case 384-022, August 1983. (Revised March 1995.)
- June 1981 (Revised August 1985)
- Case
Shopfair Supermarkets (A)
By: John A. Quelch
The marketing vice president of the leading supermarket chain in a major metropolitan area has to plan his 1981 strategy in light of increasing warehouse store competition. Considers relationships with major manufacturers who are supplying warehouse stores with deal... View Details
Quelch, John A. "Shopfair Supermarkets (A)." Harvard Business School Case 581-158, June 1981. (Revised August 1985.)
- December 1980 (Revised February 1981)
- Case
Allied Stores Corp. (B)
By: Milton P. Brown and Jay W. Lorsch
Keywords: Retail Industry
Brown, Milton P., and Jay W. Lorsch. "Allied Stores Corp. (B)." Harvard Business School Case 381-087, December 1980. (Revised February 1981.)
- March 1980
- Case
Affiliated Department Stores
Keywords: Retail Industry
Fruhan, William E., Jr. "Affiliated Department Stores." Harvard Business School Case 280-098, March 1980.