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      • Faculty Publications  (229)

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      • May 1998 (Revised May 2001)
      • Case

      Merchandising at Nine West Retail Stores

      By: Ananth Raman and Colin S Welch
      Describes the merchandising decision process (organization, structure, and incentives) at Nine West retail stores, a large footwear retailer in the United States. Also describes changes currently occurring at Nine West and thus provides a context in which students can... View Details
      Keywords: Organizational Structure; Situation or Environment; Motivation and Incentives; Decision Making; Change; Budgets and Budgeting; Forecasting and Prediction; Brands and Branding; Marketing Strategy; Product Marketing; Retail Industry; Retail Industry; United States
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      Raman, Ananth, and Colin S Welch. "Merchandising at Nine West Retail Stores." Harvard Business School Case 698-098, May 1998. (Revised May 2001.)
      • January 1998 (Revised September 2000)
      • Case

      Neiman Marcus (A)

      By: V. Kasturi Rangan and Marie Bell
      The management of Neiman Marcus, a highly successful luxury goods retailer, is considering ways to grow the business and continue to return in excess of 15% on capital. Among the options on the table is a jewelry store concept called The Galleries. View Details
      Keywords: Business Growth and Maturation; Investment; Investment Return; Operations; Luxury; Retail Industry
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      Rangan, V. Kasturi, and Marie Bell. "Neiman Marcus (A)." Harvard Business School Case 599-098, January 1998. (Revised September 2000.)
      • October 1997
      • Case

      L'Oreal of Paris: Bringing 'Class to Mass' with Plenitude

      By: Robert J. Dolan
      L'Oreal's strategy is to "trickle down" technology over time from high-end outlets like department stores to mass-markets, such as drugstores. The mass market brand Plenitude has become the market leader in France, but even eight years after introduction in the United... View Details
      Keywords: Problems and Challenges; Marketing Strategy; Brands and Branding; Globalization; Retail Industry; Retail Industry; France; United States
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      Dolan, Robert J. "L'Oreal of Paris: Bringing 'Class to Mass' with Plenitude." Harvard Business School Case 598-056, October 1997.
      • October 1997 (Revised January 2008)
      • Case

      Asda (A)

      By: Michael Beer and James Weber
      In the mid-1980s, Asda was one of the most successful retail companies in the United Kingdom. By 1991, the chain of 200 grocery stores had a lack of direction, a demoralized workforce, declining profits, rising debt, collapsing stock price, and was facing bankruptcy.... View Details
      Keywords: Restructuring; Insolvency and Bankruptcy; Crisis Management; Management Teams; Business Strategy; Retail Industry; Retail Industry; United Kingdom
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      Beer, Michael, and James Weber. "Asda (A)." Harvard Business School Case 498-005, October 1997. (Revised January 2008.)
      • July 1996
      • Case

      Williams-Sonoma, Inc.--1990

      By: Nancy F. Koehn and Michael Dearing
      Howard Lester, chairman and CEO, has just completed a second offering of common stock in Williams-Sonoma, Inc. ($218.2 million 1989 sales). Having targeted $500 million in retail sales, Lester's challenge is to: 1) prioritize growth investments in five existing catalog... View Details
      Keywords: Corporate Strategy; Alignment; Customer Value and Value Chain; Competitive Strategy; Retail Industry
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      Koehn, Nancy F., and Michael Dearing. "Williams-Sonoma, Inc.--1990." Harvard Business School Case 797-019, July 1996.
      • December 1995 (Revised February 1999)
      • Case

      Toys "R" Us Japan

      By: Debora L. Spar
      Documents the American retailer's process of entry into the Japanese toy market. Discusses the history of Toys "R" Us in the United States as well as the history of the Japanese toy market, distribution, wholesaling, and retailing systems. Eager to enter the world's... View Details
      Keywords: Market Entry and Exit; Cross-Cultural and Cross-Border Issues; Retail Industry; Japan; United States
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      Spar, Debora L. Toys "R" Us Japan. Harvard Business School Case 796-077, December 1995. (Revised February 1999.)
      • August 1995
      • Teaching Note

      Chain Stores TN

      By: Richard S. Tedlow
      Teaching Note for (9-391-251). View Details
      Keywords: Growth and Development; Lawfulness; Retail Industry
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      Tedlow, Richard S. "Chain Stores TN." Harvard Business School Teaching Note 396-048, August 1995.
      • July 1994
      • Background Note

      Retail Expansion Strategies

      By: David E. Bell
      Describes issues that should be considered by a retailer who is thinking of expanding the number of stores from one or two to many. View Details
      Keywords: Growth and Development Strategy; Marketing Strategy; Cognition and Thinking; Expansion; Retail Industry
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      Bell, David E. "Retail Expansion Strategies." Harvard Business School Background Note 595-005, July 1994.
      • June 1994 (Revised April 1998)
      • Teaching Note

      National Convenience Stores Incorporated (TN)

      By: Stuart C. Gilson and Steven R. Fenster
      Teaching Note for (9-294-068). View Details
      Keywords: Retail Industry
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      Gilson, Stuart C., and Steven R. Fenster. "National Convenience Stores Incorporated (TN)." Harvard Business School Teaching Note 294-135, June 1994. (Revised April 1998.)
      • November 1993 (Revised September 1994)
      • Case

      Food Distribution in Russia: The Harris Group and the LUX Store

      By: David E. Bell, Walter J. Salmon and Dinny Starr
      Discusses the challenges facing businesses entering the Russian business environment, especially focusing on food retailing and distribution in that country. Highlights one small, entrepreneurial company, The Harris Group, which, with the help of both Russian partners... View Details
      Keywords: Business Ventures; Marketing Strategy; Market Entry and Exit; Distribution; Partners and Partnerships; Expansion; Retail Industry; Retail Industry; Russia
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      Bell, David E., Walter J. Salmon, and Dinny Starr. "Food Distribution in Russia: The Harris Group and the LUX Store." Harvard Business School Case 594-059, November 1993. (Revised September 1994.)
      • September 1993
      • Teaching Note

      Duncan's Department Stores TN

      By: David E. Bell
      Keywords: Retail Industry
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      Bell, David E. "Duncan's Department Stores TN." Harvard Business School Teaching Note 594-041, September 1993.
      • April 1993 (Revised January 2011)
      • Background Note

      Note on Store Location

      By: David E. Bell and Jose B. Alvarez
      Reviews some basic issues to be considered in selecting a new location for a retail store. View Details
      Keywords: Business Divisions; Geographic Location; Expansion; Retail Industry
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      Bell, David E., and Jose B. Alvarez. "Note on Store Location." Harvard Business School Background Note 593-112, April 1993. (Revised January 2011.)
      • April 1993 (Revised February 1995)
      • Teaching Note

      Randall's Department Stores TN

      By: David E. Bell
      Teaching Note for (9-593-032). View Details
      Keywords: Retail Industry
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      Bell, David E. "Randall's Department Stores TN." Harvard Business School Teaching Note 593-092, April 1993. (Revised February 1995.)
      • November 1988 (Revised November 1988)
      • Case

      Lucky Stores (C): Extended Version

      By: Rosabeth M. Kanter
      Keywords: Retail Industry
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      Kanter, Rosabeth M. "Lucky Stores (C): Extended Version." Harvard Business School Case 389-066, November 1988. (Revised November 1988.)
      • November 1988 (Revised August 1989)
      • Case

      Lucky Stores (A)

      By: Rosabeth M. Kanter
      Keywords: Retail Industry
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      Kanter, Rosabeth M. "Lucky Stores (A)." Harvard Business School Case 389-050, November 1988. (Revised August 1989.)
      • November 1988 (Revised August 1989)
      • Case

      Lucky Stores (B)

      By: Rosabeth M. Kanter
      Keywords: Retail Industry
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      Kanter, Rosabeth M. "Lucky Stores (B)." Harvard Business School Case 389-051, November 1988. (Revised August 1989.)
      • November 1988 (Revised August 1989)
      • Case

      Lucky Stores (C)

      By: Rosabeth M. Kanter
      Keywords: Retail Industry
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      Kanter, Rosabeth M. "Lucky Stores (C)." Harvard Business School Case 389-052, November 1988. (Revised August 1989.)
      • November 1988 (Revised August 1989)
      • Case

      Lucky Stores (D)

      By: Rosabeth M. Kanter
      Keywords: Retail Industry
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      Kanter, Rosabeth M. "Lucky Stores (D)." Harvard Business School Case 389-053, November 1988. (Revised August 1989.)
      • August 1983 (Revised March 1995)
      • Case

      Nineteenth Century Retailing and the Rise of the Department Store

      By: Richard S. Tedlow
      Discusses changes in retailing in the nineteenth century. View Details
      Keywords: History; Distribution; Change; Retail Industry
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      Tedlow, Richard S. "Nineteenth Century Retailing and the Rise of the Department Store." Harvard Business School Case 384-022, August 1983. (Revised March 1995.)
      • June 1981 (Revised August 1985)
      • Case

      Shopfair Supermarkets (A)

      By: John A. Quelch
      The marketing vice president of the leading supermarket chain in a major metropolitan area has to plan his 1981 strategy in light of increasing warehouse store competition. Considers relationships with major manufacturers who are supplying warehouse stores with deal... View Details
      Keywords: Competition; Marketing Strategy; Retail Industry; Retail Industry
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      Quelch, John A. "Shopfair Supermarkets (A)." Harvard Business School Case 581-158, June 1981. (Revised August 1985.)
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