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Show Results For
- All HBS Web
(262)
- News (69)
- Research (154)
- Events (1)
- Multimedia (1)
- Faculty Publications (75)
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
Look at the business model. Walmart catapulted into a $400-billion-plus company by luring customers into stores with groceries at very low margins, reaping the benefits of additional trips, which generated increased sales of higher-margin general View Details
- Web
Trade Catalogs - The Art of American Advertising
distinct means of communication and distribution to a mass audience. Trade catalogs, for example, became an integral way of merchandising new industrial products created from the enormous factory output and market demands of the... View Details
- 10 Jul 2018
- Blog Post
Embracing Entrepreneurship & the Asian American Community
launch Fish Sauce, I took advantage of the Entrepreneurs in Residence (Eir) at HBS to learn about building the podcast. In the summer, I received the Rock Summer Fellowship so we could continue scaling out our operations; from hosting our first live event to launching... View Details
- Profile
Monne Williams
sponsor?" Seeking answers, Monne landed a college internship with Roush Racing, a NASCAR team based in Charlotte, NC. "I got to see how licensing and merchandising worked from the inside," she says. When Monne returned to... View Details
- 01 Oct 1996
- News
Kid at Heart — John H. Eyler (MBA 1971)
he says. Eyler initiated a complete renovation of store interiors, added new attractions, and revamped the merchandise so that more than 70 percent of it now features either exclusive or hard-to-find items. Down on the Fifth Avenue shop... View Details
Keywords: Marguerite Rigoglioso
- 01 Jan 2004
- News
A. G. Lafley, MBA 1977
a career as a professor. He started a Ph.D. program in medieval and Renaissance history at the University of Virginia before leaving to enlist in the U.S. Navy. After several years of running grocery and specialty stores at a U.S. base near Tokyo, Lafley became... View Details
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 15 Jul 2015
- Research & Ideas
Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday
merchandise and had trouble fulfilling many orders. Gupta said the main goal for Amazon in hosting Prime Day will clearly be customer acquisition, whether by attracting brand new customers through the sale's buzz, or by getting occasional... View Details
- 04 Aug 2006
- What Do You Think?
What Happens When the Economics of Scarcity Meets the Economics of Abundance?
making purchases of merchandise generally thought to be in what Anderson calls "the Short Head" of the item popularity curve. The Short Head accommodates hit recordings, the most popular fashions, best-selling books, and other... View Details
Keywords: by James Heskett
- Profile
Hiroshi Mikitani
hyper-efficient supermarket with standardized offerings,” Rakuten is more like a bazaar “where the owners of many small shops curate the merchandise and interact personally with customers.” Starting out, Rakuten charged... View Details
- 12 Oct 1999
- Research & Ideas
Rapid Response: Inside the Retailing Revolution
Most still concentrate on holding in inventory finished merchandise for which there is a relatively stable demand—products described in the study as "basics" (that is, those with a long shelf life, such as men's white dress shirts) and... View Details
- 20 Apr 2016
- News
Steps to Success
going into consulting or investment banking. What I was interested in was the grain merchandising business. His class was very popular and tough, and I loved it. Somehow it struck me—all these large companies that move giant quantities of... View Details
Keywords: Jill Radsken
- 25 Jul 2012
- News
Movie Magic
Kaplan: "Automated retail" dispenses movie magic. Photo courtesy Gregg Kaplan/Redbox If you’ve seen one at your local US grocery store, you know that “vending machine” is an inadequate description for Redbox, the sleek, red (of course) kiosks that dispense new-release... View Details
- 01 Apr 1997
- News
Facing the Music
manufacturing, which would allow a store to digitally download from a central facility any CD a customer requested and press it on the spot in a matter of minutes. "This could eliminate the need for inventories and would solve the problem of View Details
Keywords: Marguerite Rigoglioso
- 26 Apr 2011
- News
BioMine Strikes Gold
phone. AVA is an invitation-only shopping platform. The company addresses the gap between the growing market demand for fashion and the lack of availability of branded merchandise and e-commerce websites in the Philippines. CardSwap.ca is... View Details
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
mix of merchandise could be rapidly produced and delivered at high standards of quality. Kenyon's in-store personnel examined merchandise from all incoming shipments. One measure recorded the percentage of... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 07 Jul 2014
- Research & Ideas
Banning Big-box Stores Can Hurt Local Retailers
neighborhoods, and cover approximately 15 percent the size of a general merchandise Target store," reads a company press release. Considering this onslaught of small format chain stores, Sadun believes the subject of big-box... View Details
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
this area with barriers, such as low shelves of bargain merchandise that don't block customers' views of the rest of the store. But this can be risky. Customers sometimes just grab the bargains and leave without venturing into the... View Details
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
innovations in transparent packaging, specifically cellophane in the mid-twentieth century United States, helped retailers create full self-service merchandising systems, including selling perishable food. While self-service stores began... View Details
Keywords: Sean Silverthorne
- 01 Dec 2005
- News
One-on-One with Peter Cuneo
related merchandising licenses for toys and other consumer products. The first Marvel-produced theatrical release (Captain America is a likely subject) is scheduled to appear in summer 2008. Marvel, based in New York, with offices in... View Details