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  • 23 Jun 2008
  • Research & Ideas

Innovative Ways to Encourage Personal Savings

to support these sets of well-meaning folks who are trying to do the right thing." Tufano was invited to describe his work for HBS Working Knowledge. Martha Lagace: How did you get interested in studying different vehicles for savings?... View Details
Keywords: by Martha Lagace; Financial Services
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

therefore facilitates implementation," says Roberto, who teaches in the School's General Management unit. An e-mail interview with HBS Working Knowledge follows. Martha Lagace: Why should a leader be concerned when he or she hears... View Details
Keywords: by Martha Lagace
  • 17 Sep 2001
  • Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

Knowledge senior editor Martha Lagace, Deighton explains how it continues to carve out territory in the marketplace.Lagace: Were you surprised that Webvan failed? Deighton: No. The purpose of writing the case was to have classes explore... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 27 Feb 2006
  • Research & Ideas

Corporate Values and Employee Cynicism

"When Values Backfire: Leadership, Attribution, and Disenchantment in a Values-Driven Organization." "Our research shows that values must be managed with care," Cha and Edmondson say. Below, they join forces for an e-mail Q&A with HBS Working... View Details
Keywords: by Martha Lagace
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

about world poverty. They want to move social marketing beyond mere sales and promotion. They insist that eliminating poverty requires all the complex skills the marketing profession can bring to bear. In this interview with HBS Working Knowledge senior editor View Details
Keywords: by Martha Lagace
  • 13 Dec 2006
  • Research & Ideas

Improving Public Health for the Poor

good, seeing them as complementary and not in opposition. "Public health defined as a public good has accomplished many wonderful things, but in order to make a quantum leap, redefining it as a private good has great potential." Chu spoke recently with HBS... View Details
Keywords: by Martha Lagace; Health
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

of Pennsylvania, is codirector of the Fishman-Davidson Center for Service and Operations Management. An excerpt from their book follows our interview. Martha Lagace: In a nutshell, what is rocket science retailing? Ananth Raman: It means... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 26 Feb 2007
  • Research & Ideas

The Power of the Noncompete Clause

Marx—who holds six patents—spent ten years as an inventor and executive in the field of speech recognition. In this e-mail interview, he discusses the impact of noncompetes for inventors and those who would tie their hands. Martha Lagace:... View Details
Keywords: by Martha Lagace
  • 10 Jan 2005
  • Research & Ideas

How to Put Meaning Back into Leading

organization and its employees. Podolny, Khurana, and Hill-Popper collaborated on an e-mail interview to explain their latest research for HBS Working Knowledge. Martha Lagace: As you wrote in your working paper, the past century saw a... View Details
Keywords: by Martha Lagace
  • 31 May 2004
  • Research & Ideas

How Team Leaders Show Support–or Not

She recently discussed their findings with HBS Working Knowledge. Martha Lagace: You're an expert on creativity who has examined it deeply for many years. What inspired you this time to look at it through the lens of leader behavior?... View Details
Keywords: by Martha Lagace
  • 30 Jul 2007
  • Research & Ideas

Repugnant Markets and How They Get That Way

economists," he continues, "we have to understand folk ideas about what we can do in the market better than we do. They're a big issue. And that's not to say that economists are the ones who are necessarily right." Roth recently elaborated on repugnance... View Details
Keywords: by Martha Lagace
  • 04 Feb 2002
  • Research & Ideas

How To Do Business in Islamic Countries

The business scene in the Islamic world may be as complex as its 1.3 billion people, but one rule is nevertheless quite straightforward for Westerners who want to do deals. "One thing you do not bring up is the Palestinian-Israeli situation," advised Samuel... View Details
Keywords: by Martha Lagace
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

indigenous companies and investors in emerging markets worldwide. Palepu and Khanna joined forces for our Q&A. Martha Lagace: Why study emerging markets? Krishna G. Palepu: Emerging markets are the growth engine for most Western... View Details
Keywords: by Martha Lagace
  • 13 Apr 2009
  • Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

says. Adds Størmer, "There are probably business benefits in relying on radical simplicity to free and empower employees in a similar way." Our e-mail Q&A follows. Martha Lagace: Miles Davis defied the critics who thought he... View Details
Keywords: by Martha Lagace; Music
  • 30 Jun 2003
  • Research & Ideas

Are You Supporting Your B Players?

By day, managers run themselves ragged worrying about their A players: their stars, their rainmakers, their top 15 percent. By night, the same managers fret over their C players—their bottom 15 percent of staff. The C players are those employees, incompetent by... View Details
Keywords: by Martha Lagace
  • 24 Jun 2002
  • Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

Think of Rupert Murdoch, Al "Chainsaw" Dunlop, and Madonna. They're talented. They're shrewd. Now, are they successful? Or, as HBS professor Howard H. Stevenson framed the question at a recent presentation for alumni, would you really want to be these people?... View Details
Keywords: by Martha Lagace
  • 03 Aug 2009
  • Research & Ideas

Corporate Social Responsibility in a Downturn

the value of corporate social responsibility to businesses in economically uncertain times. Martha Lagace: What is corporate social responsibility as you define it? Kash Rangan: Activities undertaken by businesses that enhance their value... View Details
Keywords: by Martha Lagace
  • 12 Jan 2009
  • Research & Ideas

The Value of a ‘Portable’ Career

too, says Groysberg. "Managers might want to think strategically about what positions they can hire a top-notch outsider for, and which ones they're better off developing talent for inside the organization." Groysberg and team recently fielded e-mail questions from HBS... View Details
Keywords: by Martha Lagace; Sports
  • 13 Sep 2010
  • Research & Ideas

The Consumer Appeal of Underdog Branding

chronicles the brand's origins, life experiences, and evolution over time in a selectively constructed story." Keinan recently participated in an e-mail interview about the research and its importance for marketing strategies. Martha... View Details
Keywords: by Martha Lagace
  • 10 Nov 2008
  • Research Event

Social Media Leads the Future of Technology

Internet-connected televisions, social media, and the power of simplicity were all cited as launch pads for future innovation in technology, according to a panel of experts that convened at Harvard Business School as part of the HBS Centennial Business Summit in... View Details
Keywords: by Martha Lagace
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