Publications

2008
Book

Managing Your Boss

By: John J. Gabarro and John P. Kotter

Managing your boss: Isn't that merely manipulation? Corporate cozying up? Not according to John Gabarro and John Kotter. In this handy guidebook, the authors contend that you manage your boss for a very good reason: to do your best on the job—and thereby benefit not... View Details

Keywords: Communication; Decision Making; Information Management; Managerial Roles; Negotiation Tactics; Performance Productivity; Personal Development and Career; Relationships; Personal Characteristics

Find at Harvard

05 Jul 2006
Working Paper Summaries

Creating the Office of Strategy Management

Keywords: by Robert S. Kaplan & David P. Norton

14 May 2007
Research & Ideas

The Key to Managing Stars? Think Team

important career matter for individuals as well as for managers who want to inspire, nurture, and recruit stars. A new study by Harvard Business School's Boris Groysberg and Linda-Eling Lee on star knowledge... View Details

Keywords: by Martha Lagace

08 Aug 2011
Research & Ideas

The Death of the Global Manager

When Transnational Management was first published in 1992, the world was a different place. "The global economy was radically restructuring in the wake of an era of accelerating globalization in the 1980s," says Harvard Business... View Details

Keywords: by Julia Hanna

14 Dec 2021
Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

constructive conflict and engagement.” The company formed a “culture committee” that Forlenza considered a waste of time and, ultimately, jettisoned, adding that: “Culture gets changed by doing real work in line with the new strategy, a... View Details

Keywords: by Michael Beer

January 2025 (Revised February 2025)
Technical Note

Skills-First Talent Management Onboarding, Development, and Performance Management

By: Boris Groysberg, James Barnett, Robin Abrahams and Katherine Connolly Baden

The second in a series of notes on how organizations manage skills-first talent-management chains, covering onboarding, development, and performance management. Onboarding included the practices, programs, and policies used by an organization to facilitate new employee... View Details

Keywords: Talent and Talent Management; Employee Relationship Management; Management Systems; Performance; Personal Development and Career

Teaching Interest

The Entrepreneurial Manager

By: Jeffrey F. Rayport

This course addresses the issues faced by managers who wish to turn opportunity into viable organizations that create value, and empowers students to develop their own approaches, guidelines, and skills for being entrepreneurial managers.

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October 2000
Supplement

Singulus: Reflections by Roland Lacher

On January 14, 1999, Roland Lacher of Singulus, speaks to Harvard Business School students about the company he chairs. This video supplements the case and can be shown at the end of class. Roland Lacher describes the drivers of his decision whether to join Singulus.... View Details

Keywords: Management; Entrepreneurship

Research Summary

Managing Human Resources for Competitive Advantage

By: Christopher A. Bartlett

This stream of research is leading to a study of companies that are gaining competitive advantage through their ability to attract, recruit, develop, deploy, and retain superior human resources. The objective is to develop a more strategically-based and general... View Details

10 Sep 2007
Research & Ideas

High Note: Managing the Medici String Quartet

something that happened outside the office. The creative guy, a smoker, reluctantly agreed. Once they got a hurry-up deal from a client. It came in on a Friday afternoon and had to be completed by Sunday night. The only person who could... View Details

Keywords: by Martha Lagace; Music

19 Mar 2018
Sharpening Your Skills

8 Ways To Be An Environmentally Conscious Manager

entrepreneurs in this book broke with multiple conventions. Not surprisingly, they were often treated by contemporaries as crazy. It turns out that yesterday’s crazies are the historical origins of the sustainable world of the... View Details

Keywords: by Sean Silverthorne; Energy

13 Feb 2008
Working Paper Summaries

Unconventional Insights for Managing Stakeholder Trust

Keywords: by Michael Pirson & Deepak Malhotra

June 2015 (Revised February 2017)
Case

Uber and Stakeholders: Managing a New Way of Riding

By: Rosabeth Moss Kanter and Daniel Fox

By 2015, technological innovations—the smartphone and the advanced data connectivity that enabled it—created new opportunities for people to move around cities quickly and conveniently without owning a car, via car-sharing services like Zipcar or new ride-sharing... View Details

Keywords: Uber; Ride-sharing; Sharing Economy; Transportation Network Company; Leadership And Change Management; Stakeholder Management; Managing Change; Leadership; Regulation; Smartphones; Web-enabled Application; Disruptive Technology; Startup Management; Entrepreneurship; Business and Stakeholder Relations; Transportation; Mobile Technology; Transportation Industry; Technology Industry

07 Mar 2005
What Do You Think?

Should Business Management Be Regarded as a Profession?

soon, Cesar Franco commented, "Certification is a great idea...Some senior managers make millions, so let them justify their pay by being certified to do their job." Others suggested that the point... View Details

Keywords: by James Heskett

September 2020
Case

Drinkworks: Home Bar by Keurig

By: Sunil Gupta, Jonathan Levav and Julia Kelley

In the summer of 2018, Drinkworks CEO Nathaniel Davis needed to make a number of go-to-market decisions ahead of his company’s upcoming product launch. Formed through a joint venture between Keurig Dr. Pepper and Anheuser-Busch InBev, Drinkworks had developed an... View Details

March 2020 (Revised September 2020)
Case

Board Director Dilemmas—Pushing Senior Management

By: David G. Fubini, Suraj Srinivasan and Amram Migdal

This case explores a new board director who wants more detail from the management team than his fellow directors are willing to press for. New board director Sam Pesca is frustrated that CFO Alex Marotta provides only a minimal two-page financial summary at board... View Details

Keywords: Board Of Directors; Corporate Governance; Governing and Advisory Boards; Management Teams

19 Aug 2011
News

Managing Multiple Bosses

29 Sep 2003
Research & Ideas

Why Managing Innovation is Like Theater

know where you're going when you start a journey. A manager who needs to be handed a clear set of objectives or a process specification is only half a manager (and not the most... View Details

Keywords: by Rob Austin & Lee Devin

2015
Working Paper

Client Service, Compensation, and the Sell-Side Analyst Objective Function: An Empirical Analysis of Relational Incentives in the Investment-Research Industry

By: David A. Maber, Boris Groysberg and Paul M. Healy

This paper investigates how sell-side analysts build and sustain their client networks; the economic gains to successfully managing this challenge; and the metrics through which these incentives are delivered. In a typical semiannual period, the average analyst... View Details

Keywords: Networks; Measurement and Metrics; Operations; Customer Focus and Relationships; Jobs and Positions