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- All HBS Web (367)
- Faculty Publications (194)
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- 07 Aug 2013
- What Do You Think?
Is There Still a Role for Judgment in Decision-Making?
were quite eloquent. Aim asked: "So, I need to make a proposal to my girlfriend. What should I use to make the correct decision? Intuition or regression analysis?" Paulina Czentor added: "And going one step further, let View Details
Keywords: by James Heskett
- 25 May 2021
- Research & Ideas
White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?
travel industry. People eager to shake off their COVID-19 cabin fever are gearing up to take vacations, raising Airbnb bookings by 52 percent last quarter from a year earlier. Harnessing artificial intelligence to reduce racial economic... View Details
- 05 Nov 2024
- Research & Ideas
AI Can Help Leaders Communicate, But Can't Make Employees Listen
If a chatbot can Slack convincingly in the boss’s voice, will employees follow orders once they realize the CEO is actually a machine? A novel two-part study finds that an artificial intelligence (AI) chatbot trained to write like a... View Details
- 27 Jun 2024
- Research & Ideas
Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge
Himabindu Lakkaraju, an assistant professor at Harvard Business School. The study is one of the first to explore the ethics of repositioning content to influence query results produced by LLM applications such as ChatGPT, Google Gemini, Claude, and other artificial... View Details
- 26 Sep 2024
- HBS Case
If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?
What would Aristotle think about self-driving cars? As the abilities of artificial intelligence systems to automate complex tasks accelerate, warnings about the dangers of outsourcing life-and-death decisions to View Details
- 11 Oct 2024
- Research & Ideas
How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses
The world’s refugee population has exploded over the last decade, straining the resources of international resettlement agencies as staff struggle to keep up with manually matching millions of refugees and asylum seekers to host countries. Artificial View Details
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
Artificial intelligence, machine learning, and big data will transform financial services and small-business lending long before they impact driverless cars, predicts Harvard Business School Senior Fellow Karen G. Mills. “As we speak,... View Details
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
prior art that invalidates the patent being examined, and productivity in the machine learning process technology requires computer science and engineering (CS&E) skills. We discuss implications for artificial View Details
Keywords: Dina Gerdeman
- 09 Oct 2018
- First Look
New Research and Ideas, October 9, 2018
process. Can algorithms, machine learning, and artificial intelligence help Tailor Brands outperform graphic designers and branding agencies in developing brand identities? And, can Tailor Brands... View Details
Keywords: Dina Gerdeman
- 01 May 2018
- First Look
First Look at New Research and Ideas, May 1, 2018
Artificial Intelligence and the Machine Learning Revolution in Finance: Cogent Labs and the Google Cloud Platform (GCP) No abstract available. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
huge deficits stretching back and forward for a decade,” according to Kautz. “I believe that an emerging disinflationary era, driven by more intelligent machines and continuing globalization, is why they are... View Details
Keywords: by James Heskett
- 16 Aug 2017
- Research & Ideas
Researchers Use Google Street View to See the Future of Cities
extra boost in development. A new tool by Harvard and MIT researchers promises to do just that, with the help of machine learning and the biggest library of urban images on the Internet: Google Street View. By using digital tools,... View Details
- 23 Jun 2021
- Research & Ideas
One More Way the Startup World Hampers Women Entrepreneurs
Female-focused products experience less growth To test that effect, the researchers examined some 6,000 products released on Product Hunt in a two-year period between 2016 and 2018. Using machine learning, they analyzed product... View Details
Keywords: by Michael Blanding
- 21 Oct 2024
- Research & Ideas
What Happens in Vegas Could Shape the Metaverse
and machine learning—Wu says the metaverse and AI are inextricably linked. After all, generative AI could help build an expansive, intricately detailed virtual world, he says. “The metaverse has the potential to be the most important use... View Details
- 15 Jan 2018
- Research & Ideas
A Better Business Model for Fighting Cancer
providing incentives and protecting proprietary information as needed—then leveraging the latest in artificial intelligence and machine learning through entities such as GNS Healthcare and IBM’s Watson to... View Details
- 29 May 2018
- First Look
New Research and Ideas, May 29, 2018
incorporate these advancements to improve the way the functions work, how to incorporate machine learning and artificial intelligence that de facto improve productivity and slash costs, and what he could do... View Details
Keywords: Dina Gerdeman
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
tried installing video terminals in one of its restaurants to allow patrons to place their own orders. Younger customers loved them, but older people preferred to talk with human attendants. I recently tested an on-line banking system and found that heavy users of... View Details
- 23 Jul 2001
- Research & Ideas
How the Giants of Enterprise Seized the Future
Cash Register Company and was under indictment for criminal violations of the Sherman Antitrust Act. There was more than one raised eyebrow when he took over at C-T-R. Undaunted, Watson set about to build the company—which he re-named International Business View Details
Keywords: by Richard S. Tedlow
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
Breaks in Interaction Improve Collective Intelligence By: Bernstein, Ethan, Jesse Shore, and David Lazer Abstract— People influence each other when they interact to solve problems. Such social influence introduces both benefits (higher... View Details
Keywords: Dina Gerdeman
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
and Machine Learning By: Choudhury, Prithwiraj, Evan Starr, and Rajshree Agarwal Abstract—The advent of artificial intelligence in the form of machine learning technologies... View Details