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- Faculty Publications (69)
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- All HBS Web (266)
- Faculty Publications (69)
- 01 Jun 2014
- News
Screen Saver
Upon the deal's completion, the group committed $500 million to make Lopez's quality-over-quantity vision a reality. And in December 2013, the company raised $355 million with an IPO that made headlines by offering members of its AMC Stubs View Details
- 10 Oct 2018
- Research & Ideas
The Legacy of Boaty McBoatface: Beware of Customers Who Vote
consumers to vote also engenders brand loyalty by giving users more of a sense of ownership over products. Once a company opens those floodgates, however, they are essentially making a series of promises with consumers, whether they know... View Details
- 18 Mar 2014
- First Look
First Look: March 18
controlling stake in Satyam Computer Services Ltd. (Satyam), a troubled Indian IT company managed since January 2009 by a six-member government-appointed caretaker board. Anand Mahindra, chairman and View Details
Keywords: Sean Silverthorne
- 01 Apr 1999
- News
New Releases
1996 faculty symposium titled "Breaking New Ground: Initiatives in Management Education, 1980-1995." Organized by Clark, the three-day event gave faculty an opportunity to take a step back from their ongoing research and talk about the... View Details
Keywords: Susan Young
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
"The biggest transition? Establishing a new Zoom account." Leadership integration—ensuring a fit between the acquiring firm’s top management and the team leader—has become part of the courtship phase. And remote work has radically... View Details
- 15 Jul 2015
- Research & Ideas
Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday
revenue for Amazon, in addition to the additional value the online retailing giant gets from the loyalty customers feel once they are enrolled. "THERE IS NO QUESTION THAT PRIME MEMBERS ARE EXTREMELY IMPORTANT FOR AMAZON, AND IT GIVES... View Details
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
front of the pump instead of paying in slower, more conventional ways, did 2.7 million people sign up for the program and increase their loyalty to Mobil by one extra visit to the pump per month? The explanation was the saving of one to... View Details
Keywords: by James Heskett
- Web
Labor Practices | Baker Library | Bloomberg Center | Harvard Business School
without a lost time accident.” Another image documenting employees’ rights to file complaints captured management and union representatives together at a grievance committee meeting. Pictures of baseball games and other leisure activities... View Details
- 01 Mar 2007
- News
The Winning Season
THAT'S A WINNER: The DeWitts enjoy the home field advantage at the new Busch Stadium, which offers views of downtown St. Louis and the city's trademark Gateway Arch. From his office in the new Busch Stadium, St. Louis Cardinals Managing... View Details
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
their way out of their difficulties." Thomke, an authority on the management of technology and product innovation, senses that "the culture within American firms seems different compared with their best European and Japanese... View Details
- 20 Jan 2015
- First Look
First Look: January 20
link: http://dx.doi.org.ezp-prod1.hul.harvard.edu/10.1016/j.jebo.2014.10.004 January 2015 Economic Journal Does Management Matter in Schools? By: Bloom, Nicholas, Renata Lemos, Raffaella Sadun, and John Van Reenen Abstract—We collect data... View Details
Keywords: Sean Silverthorne
- 07 Aug 2018
- First Look
New Research and Ideas, August 8, 2018
August 2018 Negotiation and Conflict Management Research Raiffa Transformed the Field of Negotiation—and Me By: Bazerman, Max Abstract—Howard Raiffa was a role model, friend, and inspiration. He transformed the field of negotiation, and... View Details
Keywords: by Sean Silverthorne
- 30 Aug 2004
- Research & Ideas
Mapping Your Board’s Effectiveness
performance management system into corporate governance processes. The Balanced Scorecard strategy map portrays, on a single page, a company's strategy. It includes the financial outcomes expected; performance with targeted customers and... View Details
Keywords: by Robert S. Kaplan
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
Most managers today understand the strategic implications of the information-based, knowledge-driven, service-intensive economy. They know what the new game requires: speed, flexibility and continuous self-renewal. They even are... View Details
- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
niches. They report that "nearly 70 percent of managers admit that excessive complexity is raising their costs and hindering their profit growth." In other words, there is a trade-off between innovation and complexity on the one... View Details
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
much of our attention on material consumption. More recently, Benjamin Barber, in his 2007 book Consumed, claims that marketing is "sucking up the air from every other domain to sustain the sector devoted to consumption." He is correct. Coca-Cola, Nike, and... View Details
- 24 Oct 2024
- Research & Ideas
With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support
the workforce. Companies also pay a price, both directly and indirectly, often in ways they don’t fully understand, the report found. The Gazette spoke with its author Joseph B. Fuller, professor of management practice and co-chair of the... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
customers' college-savings accounts. Firms like Salomon Smith Barney that manage these new so-called "529" savings plans would invest the rebates and maintain records showing enrolled families how much they had earned toward... View Details
Keywords: by John S. Rosenberg
- 02 Oct 2015
- News
The ‘F’ Word
definition means being comfortable with failing.” “Failure is not just the opposite of success,” says Shikhar Ghosh, a senior lecturer in the Entrepreneurial Management Unit who has founded or led eight tech startups over the past 20... View Details
Keywords: Walt Disney Studios
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
opportunities and promise where others see only defeat.” At each stage of aviation's business life cycle—start-up, growth, maturity, decline, rebirth—new types of leaders emerged, such as entrepreneur C.E. Woolman at Delta in the 1920s and '30s; professional View Details