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Show Results For
- All HBS Web
(11,913)
- People (75)
- News (2,869)
- Research (3,691)
- Events (32)
- Multimedia (334)
- Faculty Publications (2,356)
- Web
Shaping the Learning Environment - Christensen Center for Teaching & Learning
Teaching by the Case Method Shaping the Learning Environment Preparing to Teach Getting Started Developing Instructor Style Shaping the Learning Environment Knowing Your... View Details
- 01 Sep 2017
- News
Putting lifelong learning on the CEO agenda
- 15 Nov 2023
- Video
Choosing Learning Over Knowing
- April 2011
- Article
Why Leaders Don't Learn from Success
By: Francesca Gino and Gary P. Pisano
We argue that for a variety of psychological reasons, it is often much harder for leaders and organizations to learn from success than to learn from failure. Success creates three kinds of traps that often impede deep learning. The first is attribution error or the... View Details
Keywords: Learning; Innovation and Management; Leadership; Failure; Success; Performance Evaluation; Prejudice and Bias
Gino, Francesca, and Gary P. Pisano. "Why Leaders Don't Learn from Success." Harvard Business Review 89, no. 4 (April 2011): 68–74.
- 13 May 2013
- Blog Post
Learning about the science in beauty
classes at Sephora University, I jumped at the chance. Over the course of 4 days, I learned about topics like why skin ages and how chemicals like retinoids and peptides can help undo damage as well as speed up the process of getting new... View Details
- 14 Jan 2020
- Video
What You'll Learn in Courageous Leadership
- 17 Jan 2007
- Op-Ed
Learning from Private-Equity Boards
quarterly earnings reports, reflecting the complexity of corporate restructurings and other long-term growth strategies. Lessons To Be Learned There are important implications of these differences for public... View Details
- 11 Jun 2021
- News
The Future of Teaching and Learning
- 28 Jun 2021
- News
Building Psychological Safety in Learning Programs
- 2006
- Article
The Long-Term Value of M&A Activity to Enhance Learning Organizations
Viewing the automobile industry as being made up of independent learning-organisations may reveal some tie-ups that can generate value not easily revealed by traditional financial metrics. The key question to be answered when considering M&A activity between automakers... View Details
Heller, Daniel A., Glenn Mercer, and Takahiro Fujimoto. "The Long-Term Value of M&A Activity to Enhance Learning Organizations." International Journal of Automotive Technology and Management 6, no. 2 (2006): 157 – 176.
- 02 Aug 2017
- Working Paper Summaries
Machine Learning Methods for Strategy Research
Keywords: by Mike Horia Teodorescu
- Mar 23 2015
- Interview
The Perfect Learning Environment
- Dec 02 2016
- Testimonial
Pausing to Learn What You Don't Know
- 29 Dec 2021
- News
How to Keep Learning At Every Stage of Your Life
- 04 Aug 2020
- Video
Learn From The Leaders
- Research Summary
The Learning As BehaviorS (LABS) Model
The Learning As BehaviorS (LABS) Model of Expertise Development integrates research from management, cognitive psychology, educational psychology and neuroscience to describe the process of how a novice achieves expertise. Defining expertise as the ability to... View Details
- 2024
- Working Paper
Personalization and Targeting: How to Experiment, Learn & Optimize
By: Aurelie Lemmens, Jason M.T. Roos, Sebastian Gabel, Eva Ascarza, Hernan Bruno, Elea McDonnell Feit, Brett Gordon, Ayelet Israeli, Carl F. Mela and Oded Netzer
Personalization has become the heartbeat of modern marketing. Advances in causal inference and machine learning enable companies to understand how the same marketing action can impact the choices of individual customers differently. This article provides an academic... View Details
Keywords: Personalization; Targeting; Experiments; Observational Studies; Policy Implementation; Policy Evaluation; Customization and Personalization; Marketing Strategy; AI and Machine Learning
Lemmens, Aurelie, Jason M.T. Roos, Sebastian Gabel, Eva Ascarza, Hernan Bruno, Elea McDonnell Feit, Brett Gordon, Ayelet Israeli, Carl F. Mela, and Oded Netzer. "Personalization and Targeting: How to Experiment, Learn & Optimize." Working Paper, June 2024.
- 2020
- Working Paper
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Harvard Business School Working Paper, No. 19-091, February 2019. (Revised May 2020. Accepted at the Journal of Marketing Research.)
- July–August 1993
- Article
Building a Learning Organization
By: David A. Garvin
Garvin, David A. "Building a Learning Organization." Harvard Business Review 71, no. 4 (July–August 1993): 78–91.
- July 2022
- Supplement
Key Learnings about Turnarounds
By: Ranjay Gulati
Gulati, Ranjay. "Key Learnings about Turnarounds." Harvard Business School Multimedia/Video Supplement 423-703, July 2022.