Publications

December 2015 (Revised January 2017)
Supplement

P&G Canada: Old Company, New Tricks (B)

By: Brian J. Hall, Tiffany Y. Chang and Theresa Morin Hall

This is the (B) case supplement to "P&G Canada: Old Company, New Tricks." It details the outcome of the drastic reduction in office space from eight floors to three floors. View Details

Keywords: Organizations; Organizational Change and Adaptation; Leading Change; Human Resources; Change Management; Transition; Consumer Products Industry; Canada

27 Aug 2014
Lessons from the Classroom

Learning From Japan’s Remarkable Disaster Recovery

leadership in mobilizing people and resources in highly dynamic situations.” Each winter, 900 HBS students dispatch around the world to see businesses up close, learn what they can about how they are run, and share their own knowledge... View Details

Keywords: by Sean Silverthorne; Energy; Utilities; Retail

06 Dec 2013
Op-Ed

HBS Faculty Remember Nelson Mandela

transition are ones in which a single person at the place at the right time can have enormous impact. As David Ben-Gurion made Israel, and Abraham Lincoln remade the United States, Nelson Mandela reforged South Africa. He was not the only... View Details

Keywords: by Nitin Nohria, Linda Hill, Rosabeth Moss Kanter & Gautam Mukunda

February 2004
Case

The Making of Verizon

By: Rosabeth M. Kanter, Douglas A Raymond and Ryan Raffaelli

Through a series of mergers, Ivan Seidenberg, Verizon chairman and CEO, successfully shared the co-CEO title twice while building the largest telecom company in the United States. The strong and complementary cultures of the companies that Seidenberg and a key group of... View Details

Keywords: Mergers and Acquisitions; Change Management; Transition; Leading Change; Organizational Culture; Risk Management; Telecommunications Industry; United States

December 2018 (Revised June 2019)
Case

Wolfgang Puck: Setting the Table for the Future

By: Boris Groysberg and Matthew G. Preble

Chef Wolfgang Puck oversees a disparate business empire that includes fine dining restaurants, a catering business, and various licensed products that run from cookware, to soup, to fast-casual restaurants. His businesses activities are divided among three separate... View Details

Keywords: Brands and Branding; Growth and Development; Management Systems; Business Processes; Leadership; Transition; Food and Beverage Industry; Consumer Products Industry

October 1998
Case

CRA Managed Care, Inc. (A)

By: Myra M. Hart and Jennifer Starr

Silverman and her co-founder, Don Larson, own the largest privately held injury-management and cost-containment services firm in the United States. When their $80+ million company attracts substantial interest of investment bankers and venture capitalists, the two must... View Details

Keywords: Transition; Leadership Development; Venture Capital; Business Exit or Shutdown; Investment; Business or Company Management; Nonprofit Organizations; Personal Development and Career; Entrepreneurship; Service Industry; United States

Find at Harvard

June 24, 2016
Other Article

Why Brexit Is a Big Deal

By: John A. Quelch

The consequences of yesterday's vote by the British people to leave the European Union will be far-reaching, but there is no reason for global markets to panic.
Brexit is a vote against the European Union. Once heralded as the engine of a one-for-all and... View Details

Read Now

05 Feb 2015
Research & Ideas

How New BofA Executives Learn its ’Deep Smarts’

Transfer: Tools for Managing Your Company's Deep Smarts Dorothy Leonard, Walter Swap, and Gavin Barton Bank of America has recognized the need to ensure that leaders get off to a fast start as well as the need to reduce the high rate of failure among newly hired or... View Details

Keywords: Re: Dorothy A. Leonard; Banking

11 Sep 2006
Research & Ideas

Negotiating When the Rules Suddenly Change

success of the American F-86 to two factors. First, the F-86 had hydraulic controls that allowed it to transition between activities—climbing, banking, and accelerating—more rapidly than the MiG-15. Second, the F-86 had a bubble canopy... View Details

Keywords: by Michael Wheeler; Sports

March 2017
Case

Swagbucks

By: Jeffrey F. Rayport and Matthew G. Preble

In early 2016, Chuck Davis, chairman and CEO of Prodege LLC, parent company of the brand promotion business Swagbucks, and Josef Gorowitz, Prodege’s founder and president, must decide whether to acquire MyPoints, a competitor to Swagbucks, after the company’s... View Details

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

leadership style to “drain the swamp” of the Washington bureaucracy and deliver results for the American people. The United States is not a company, of course, and its citizens are not employees, but voters still were drawn to his... View Details

Keywords: by Christina Pazzanese

21 Apr 2020
Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

Joint Special Operations, developed practical lessons for transitioning from a traditional command-and-control structure to a "team of teams" approach more suitable for the battlefield. McChrystal realized a lengthy analysis... View Details

Keywords: by Euvin Naidoo

11 Jun 2007
Lessons from the Classroom

Teaching the Next Generation of Energy Executives

You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard Business School professor Forest... View Details

Keywords: by Julia Hanna; Energy; Utilities

19 Oct 2010
First Look

First Look: October 19, 2010

Authors:Scott Snook, Herminia Ibarra, and Laura Ramo Publication:Chap. 22 in Handbook of Leadership Theory and Practice, edited by Nitin Nohria and Rakesh Khurana Abstract Despite the wealth of managerial and scholarly attention paid to... View Details

Keywords: Sean Silverthorne

December 2007
Background Note

Tools and Tactics for Transformation: Three "Whats" and Three "Hows"

By: James K. Sebenius and Stephen Friedman

Important transformation at Goldman Sachs, where one of the authors was Chairman, required analysis, political leadership, and management in order to fundamentally shift the strategy, people, and culture on a sustainable basis. After describing the actions needed to... View Details

Keywords: Negotiation Tactics; Business Strategy; Organizational Culture; Transition; Strategic Planning; Core Relationships; Multinational Firms and Management; Leadership Style; Organizational Change and Adaptation; Private Equity

17 Jan 2017
Research & Ideas

Can China Maintain Its Economic Power?

leadership of Deng Xiaoping, there was an energy that you could feel—the possibility of stability and maybe a different face toward the outside world. But there was also the reality that it was a country that had only begun to emerge from... View Details

Keywords: by Deborah Blagg

January 2018
Supplement

Scaling Swagbucks (B)

By: Jeffrey F. Rayport and Matthew G. Preble

“Swagbucks (B),” HBS No. 817123, picks up in mid-2014 following the events described in “Swagbucks (A),” HBS No 817122. Davis and Gorowitz were successful in their efforts to position the company for scale without negatively affecting the company’s foundational... View Details

Keywords: Loyalty Management; Scaling; Scale; Entrepreneurship; Human Resources; Employees; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Leading Change; Growth Management; Religion; Information Technology; Internet and the Web; Transition; Leadership; Web Services Industry; Technology Industry