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  • 07 Feb 2024
  • Video

Thriving with Disabilities: A Panel on Strategies for Recruitment and Career Success

  • 17 Dec 2020
  • Video

Eva Arias

Eva Arias, President of Compañía Minera Poderosa, explains her experience as a woman and leader in mining and emphasizes the importance of diverse perspectives. View Details

    Frances X. Frei

    Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders accelerate performance and design for excellence in leadership, strategy, and operations. She regularly advises senior executives... View Details

    Keywords: airline; banking; fast food; financial services; health care; hotels ＆ motels; management consulting; media; nonprofit industry; professional services; retail financial services; service industry; sports; telecommunications; tourism; travel
    • 2012
    • Chapter

    Creating Leaders: An Ontological/Phenomenological Model

    By: Michael C. Jensen, Werner Erhard and Kari L. Granger
    The sole objective of our ontological/phenomenological approach to creating leaders is to leave students actually being leaders and exercising leadership effectively as their natural self-expression. By "natural self-expression" we mean a way of being and acting in any... View Details
    Keywords: Leadership Development; Attitudes; Behavior; Experience and Expertise; Knowledge Acquisition
    Related
    • 2010
    • Chapter

    Women and Leadership: Defining the Challenges

    By: Robin J. Ely and Deborah L. Rhode
    We use the experience of Carly Fiorina as an introduction to the continued challenges faced by women in top leadership roles. Although Fiorina, on becoming CEO of Hewlett Packard in 1999, asserted that "there is not a glass ceiling," her memoir eight years later... View Details
    Keywords: Prejudice and Bias; Leadership; Perception; Behavior; Attitudes; Gender
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    • 24 Mar 2022
    • Video

    OnBoard: Nonprofit Leadership Transitions

    • 24 Aug 2012
    • News

    Do presidents need experience?

      Monique Burns Thompson

      Monique Burns Thompson is an accomplished social entrepreneur who returns to HBS (class of 1993) and brings her twenty years of successful start-up and organizational leadership experience to her research and teaching at HBS.  She has led as a co-founder, President,... View Details

      • 06 Oct 2023
      • Book

      Yes, You Can Radically Change Your Organization in One Week

      The biggest, thorniest organizational problems can be solved in just one week, say Frances Frei and Anne Morriss, coauthors of the new book Move Fast and Fix Things. Armed with decision-making power and the right change-management toolkit, View Details
      Keywords: by Kristen Senz
      • 2009
      • Book

      Seven Lessons for Leading in Crisis

      By: William W. George
      Seven Lessons for Leading in Crisis outlines the seven critical lessons leaders need to learn when facing crises. The book contains numerous examples of successful and failed leaders, with stories to illustrate their experiences and the author's advice to readers who... View Details
      Keywords: Experience and Expertise; Learning; Leadership; Crisis Management
      Related
      • 2020
      • Book

      Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You

      By: Frances X. Frei and Anne Morriss
      When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies.

      We offer a different worldview. We argue... View Details
      Keywords: Leadership Skills; Belonging; Leadership; Management Skills; Trust; Organizational Culture
      Related
      • October 1994 (Revised March 1995)
      • Case

      Monitor Company: Personal Leadership on Diversity

      Several members of a consulting firm work to develop ways to build and nurture a more diverse work environment while reflecting on personal experiences that help them to become leaders in issues of diversity. View Details
      Keywords: Leadership; Organizational Culture; Diversity Characteristics; Consulting Industry
      Related
      • 20 Feb 2024
      • Video

      Honoring the History of Black Americans in the Military

      • March 31, 2023
      • Article

      What Is the Optimal Pattern of a Customer Journey?

      By: Julian De Freitas
      Even though customer experience (CX) leaders are becoming increasingly focused on optimizing their firms’ customer journeys, they face a clear challenge: Which touchpoints along the journey should they invest in? That is, which moments when the customer interacts with... View Details
      Keywords: Consumer Behavior; Customers; Brands and Branding
      Related
      • October 2023 (Revised June 2024)
      • Case

      ReUp Education: Can AI Help Learners Return to College?

      By: Kris Ferreira, Christopher Thomas Ryan and Sarah Mehta
      Founded in 2015, ReUp Education helps “stopped out students”—learners who have stopped making progress towards graduation—achieve their college completion goals. The company relies on a team of success coaches to engage with learners and help them reenroll. In 2019,... View Details
      Keywords: AI; Algorithms; Machine Learning; Edtech; Education Technology; Analysis; Higher Education; AI and Machine Learning; Customization and Personalization; Failure; Education Industry; Technology Industry; United States
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      • 17 Aug 2020
      • Research & Ideas

      What the Stockdale Paradox Tells Us About Crisis Leadership

      States as one of the 15 “safe countries” whose citizens may enter freely. Meanwhile, many leaders are reporting that their teams—or they themselves—have crashed into a wall of demotivation and despair. The Stockdale Paradox, made famous... View Details
      Keywords: by Boris Groysberg and Robin Abrahams
      • 05 Feb 2009
      • What Do You Think?

      Why Can’t We Figure Out How to Select Leaders?

      Summing Up How do we close the gap between theory and results in selecting leaders? In discussing why our achievements in selecting leaders are less than stellar, contributors offered a rich set of ideas. Given their number, I've tried to... View Details
      Keywords: by Jim Heskett
      • 09 Jan 2023
      • Blog Post

      How I Spent My HBS 2+2 Deferral: Sam Perez Diarte

      shared his experience at HBS and in the 2+2 program, and it was a perfect option for me. I wanted time to grow as a STEM leader and still have the opportunity to develop my business knowledge with this... View Details
      • 01 Mar 2012
      • News

      Macroeconomic Policy and U.S. Competitiveness

        Core Readings in Entrepreneurship Series

        • Becoming an Entrepreneurial Leader
        • Recognizing and Shaping Opportunities
        • Developing Business Plans and Pitching Opportunities
        • Attracting Talent and Building Ecosystems
        • Financing Entrepreneurial... View Details