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Publications

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  • All HBS Web  (525)
    • People  (1)
    • News  (109)
    • Research  (368)
    • Events  (5)
  • Faculty Publications  (79)

Show Results For

  • All HBS Web  (525)
    • People  (1)
    • News  (109)
    • Research  (368)
    • Events  (5)
  • Faculty Publications  (79)
← Page 11 of 525 Results →
  • 05 Sep 2019
  • Sharpening Your Skills

Making the Right Technical Hire

hiring process is what could be the difference between a great product in the market versus something basic that is slow to ship. Below are some tips on how to be more strategic about hiring: 1. Product prioritization leads to hiring... View Details
Keywords: by Julia Austin; Technology
  • 18 Apr 2000
  • Research & Ideas

Learning in Action

impressions second- or third-hand, L.L. Bean goes to those in the know — experienced users who have lived with the product, often under demanding conditions, who then act as field testers. Testers are sent several samples, one from L.L.... View Details
Keywords: by David A. Garvin
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

modern-day sales management. The conversation has been edited for length and clarity: Kristen Senz: What shifts in sales should managers and executives be aware of right now? Frank Cespedes: Prospects are now online and offline throughout the buying journey, collecting... View Details
Keywords: by Kristen Senz
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

different settings. A coherent framework helps employees develop a deeper understanding of the business, which can lead to improved engagement, creativity, efficiency, and customer service. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

organization that operate under a corporate umbrella. For example, Google Search is a classic transaction platform that connects end users to advertisers, and the Android operating system is a classic innovation platform that enables... View Details
Keywords: by Martha Lagace
  • 09 Jun 2024
  • Blog Post

The EC Formula: MBA Class of 2024 Looks Back

the public sector. Nurture entrepreneurship to invent and build new solutions for challenging public problems. Determine the right stakeholder to take the lead (should government build the solution, buy it, or partner with another... View Details
  • 29 Mar 2016
  • First Look

March 29, 2016

how today's organizations run. By demonstrating the interconnectivity among the three key pillars of management, students see how decisions impact strategic choices, organizational alignment, and leadership approaches, ultimately leading... View Details
Keywords: Sean Silverthorne
  • 23 Oct 2012
  • First Look

First Look: October 23

(forthcoming) Abstract Competition among firms yields many benefits but can also encourage firms to engage in corrupt or unethical activities. We argue that competition can lead organizations to provide services that customers demand but... View Details
Keywords: Sean Silverthorne
  • 21 Jun 2011
  • First Look

First Look: June 21

results are consistent with an experimentation hypothesis in which tight monitoring of decisions leads to more control but less learning. An Evolutionary Approach to Financial History Author: Niall Ferguson Publication: Cold Spring Harbor... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2023
  • News

Step Change

reach out to the EAEF. “Amal was really instrumental in closing that deal,” explains Habib, now CEO of Dawi, “and it was a milestone, because the EAEF was Dawi’s first institutional investor and helped us grow from 4 clinics to 16 today.” Enan also helped View Details
Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
  • 27 May 2014
  • First Look

First Look: May 27

  Publications August 2013 Princeton University Press A Social Strategy: How We Profit from Social Media By: Piskorski, Mikołaj Jan Abstract—Almost no one had heard of social media a decade ago, but today websites such as Facebook, Twitter, and LinkedIn have more than... View Details
Keywords: Sean Silverthorne
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

service lines, market segments, and competitive positioning. Marketing did the thinking, managed the brand and consumer franchise in consumer goods companies, and provided support to the sales force. In this simpler world, sales did the execution in the field and sold... View Details
Keywords: by Benson Shapiro
  • Web

Launching Tech Ventures | HBS Online

Co-Founders Paris Wallace, Ovia Health Co-Founder & former CEO Show Hide Details Concepts Experiments that Lead to Product-Market Fit Profit Formula Implications Squire’s Unit Economics Experimentation at Ovia Health Featured Exercises... View Details
  • 23 Jan 2013
  • Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

by facilitating direct connections between multiple types of affiliated customers, which most often leads to network effects. Think of what a shopping mall accomplishes in bringing together a multitude of sellers and buyers who interact... View Details
Keywords: by Julia Hanna
  • 25 Mar 2015
  • HBS Case

Tate’s Digital Makeover Transforms the Traditional Museum

mission is built on the idea of curating artwork in a way that leads visitors through an intentional, physical experience. "Web 2.0 is scary to some museums, and some companies in general, because it involves giving audiences a voice... View Details
Keywords: by Michael Blanding; Education
  • 27 Sep 2011
  • First Look

First Look: September 27

two important forms of speaking up. These results can enable managers to solicit ideas from frontline workers that lead to performance improvement. Download the paper: http://www.hbs.edu/research/pdf/11-005.pdf "Learning from... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

pervasive uncertainty created by COVID-19 in other ways, for example nurturing the relationship with other firms in their networks or establishing new connections that could lead to new learnings. Other firms, and especially businesses... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 25 Feb 2020
  • News

Elevator Pitch: Rec Checks

Illustration by Drue Wagner Illustration by Drue Wagner Concept: A social app (with Bill Gates as lead investor) that helps users find and share great experiences. Likewise uses AI and recommendations from... View Details
  • Profile

Tiffany Pham

potential to create a lasting impact on women, worldwide. As the lead developer at MOGUL, I coded the first version myself, using Ruby on Rails. It has been an incredible journey, to achieve significant user... View Details
Keywords: Entrepreneurship; Entertainment / Media; Technology
  • 08 May 2015
  • News

Prestige brands can expand their reach—and make their core customers proud

types of new customers: brand immigrants and brand tourists. Her findings show that while brand immigrants can dilute a brand’s image, brand tourists increase the pride of established customers by demonstrating admiration and proof of value for the brand, View Details
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