Labor Demand - Publications - Faculty & Research

02 Oct 2000
What Do You Think?

What Lies Beyond NAFTA?

According to Martinez, "There is probably some research done on the inflationary impact of regularizing illegal residents in the U.S." Roberto J. M. Rodriguez asks, "What is the U.S. economic labor View Details

Keywords: by James Heskett

09 Apr 2001
Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

African-American clientele, have hundreds of products for blondes." In a labor market where youth seems to hold a premium, especially for marketing jobs, this notion is deadly for those trying to sell to an aging population of baby... View Details

Keywords: by Richard Bierck; Retail

16 Jun 2015
Working Paper Summaries

Paying Up for Fair Pay: Consumers Prefer Firms with Lower CEO-to-Worker Pay Ratios

Keywords: by Bhavya Mohan, Michael I. Norton & Rohit Deshpandé

April 2018
Article

Consumers Avoid Buying from Firms with Higher CEO-to-Worker Pay Ratios

By: Bhavya Mohan, Tobias Schlager, Rohit Deshpandé and Michael I. Norton

We document a novel driver of consumer behavior: pay ratio disclosure. Swiss corporation performance data gathered during a legally mandated pay ratio referendum reveals that salient high pay ratios are associated with decreased firm sales (Pilot Study). An... View Details

Keywords: Pay Ratio; Wage Fairness; Purchase Intention; Customers; Wages; Fairness; Consumer Behavior

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01 Mar 2006
News

Drive-In Nation

competition is so intense.” Detroit, by contrast, has hobbled itself, experts say, in two notable ways: Labor agreements, financially generous but tightly circumscribed regarding worker activity, have hindered innovative uses of the... View Details

Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade

01 Dec 2017
News

2017 in Energy: A Future of Lower Energy Prices

of healthy, albeit relatively slow, economic growth in the developed world and increasing urbanization in developing economies, we expected to see growing demand for oil and natural gas and a subsequent price spike. We saw the growing... View Details

Keywords: Sarah Wright (MBA 1997), founder, Hull Street Energy

01 Dec 2018
News

Competencies and Credentials

pace of technological change, the emergence of a gig economy, and shifting global and labor markets. As faculty co-chairs of the Managing the Future of Work project, William Kerr and Joseph Fuller are leading efforts to prepare leaders... View Details

09 Nov 2015
Research & Ideas

These Employers Pay Higher Salaries than Necessary

demand model, Stanton and Thomas estimate that hand-holding premium accounts for about two-thirds of the price increase for first-time users, while markups represent the other third. Charging any premium, however, counters the common... View Details

Keywords: by Michael Blanding; Employment; Technology; Computer

01 Mar 2005
News

Ideas: Books

finds that while before 1930 the Colombian government granted United Fruit generous concessions and helped repress labor unionism, after 1930 the company, responding to growing nationalism, a stronger labor... View Details

Keywords: Publishing Industries (except Internet); Information

01 Jun 2018
News

Digging Deep

solidly built, collapsible shovel tools that won’t break when things get down and dirty. In the past year, Pieper moved manufacturing from China to Portland, Oregon, a difficult logistical shift that nonetheless made it easier to control quality and respond to market... View Details

Keywords: Julia Hanna

01 Dec 2003
News

Can Manufacturing Keep Its Edge?

panels. Instead, the panels would need to come from Asia — a considerable challenge for an eighty-employee company based in suburban Boston. Sharpe’s response was equally direct. ET partnered with a company based in Singapore and shipped it panel pieces to be assembled... View Details

Keywords: Julia Hanna; Manufacturing

01 Dec 2007
News

The Wise Men

managerial demands of the war had prompted new courses in, and research emphasis on, human relations and control. Commensurately, the School began to boost its faculty (it had 98 members in 1946). By 1950, HBS was a commanding presence in... View Details

Keywords: Garry Emmons;Julia Hanna

01 Dec 1998
News

New Senior Executive Programme Strengthens African Managerial Leadership

demands a high level of leadership expertise," says W. Earl Sasser, Jr., HBS senior associate dean for Executive Education. "The need for strong management has never been more crucial if this region is to fulfill its economic potential."... View Details

05 Nov 2013
First Look

First Look: November 5

as this increases the utility they derive from the service, but they incur disutility from information disclosure. This, in turn, benefits the firm providing an additional source of revenue, but reduces consumer demand for the service. We... View Details

Keywords: Sean Silverthorne

25 Feb 2020
News

Q&A: William Kerr and Joseph Fuller

thinking about this through the demand side: how employers think about it; how it’s viewed as a contributor to corporate, regional, and national competitiveness; and the active steps decision-makers should take to prepare themselves in... View Details

05 Oct 2022
News

Inside the Chip Shortage

says, adding that demand will continue to grow for applications in cars, robots, manufacturing, and health care. Semiconductors are the tools that make it possible to process data, which makes them foundational to modern technology. Most... View Details

Keywords: Computer and Electronic Product Manufacturing; Manufacturing

01 Oct 1997
News

Terence P. Stewart

these are grievances that demand redress," he emphasizes, "not deferential surrender to 'market forces.'" Seated at a conference table in his downtown office, the tall, soft-spoken Stewart explains, "Some people believe that if a segment... View Details

Keywords: Garry Emmons

June 2017
Article

Creating Reciprocal Value Through Operational Transparency

By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay

We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details

Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya