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  • All HBS Web  (466)
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← Page 11 of 466 Results →
  • 02 Oct 2000
  • What Do You Think?

What Lies Beyond NAFTA?

According to Martinez, "There is probably some research done on the inflationary impact of regularizing illegal residents in the U.S." Roberto J. M. Rodriguez asks, "What is the U.S. economic labor View Details
Keywords: by James Heskett
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

African-American clientele, have hundreds of products for blondes." In a labor market where youth seems to hold a premium, especially for marketing jobs, this notion is deadly for those trying to sell to an aging population of baby... View Details
Keywords: by Richard Bierck; Retail
  • 16 Jun 2015
  • Working Paper Summaries

Paying Up for Fair Pay: Consumers Prefer Firms with Lower CEO-to-Worker Pay Ratios

Keywords: by Bhavya Mohan, Michael I. Norton & Rohit Deshpandé
  • April 2018
  • Article

Consumers Avoid Buying from Firms with Higher CEO-to-Worker Pay Ratios

By: Bhavya Mohan, Tobias Schlager, Rohit Deshpandé and Michael I. Norton
We document a novel driver of consumer behavior: pay ratio disclosure. Swiss corporation performance data gathered during a legally mandated pay ratio referendum reveals that salient high pay ratios are associated with decreased firm sales (Pilot Study). An... View Details
Keywords: Pay Ratio; Wage Fairness; Purchase Intention; Customers; Wages; Fairness; Consumer Behavior
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Mohan, Bhavya, Tobias Schlager, Rohit Deshpandé, and Michael I. Norton. "Consumers Avoid Buying from Firms with Higher CEO-to-Worker Pay Ratios." Special Issue on Marketplace Morality. Journal of Consumer Psychology 28, no. 2 (April 2018): 344–352.
  • 01 Mar 2006
  • News

Drive-In Nation

competition is so intense.” Detroit, by contrast, has hobbled itself, experts say, in two notable ways: Labor agreements, financially generous but tightly circumscribed regarding worker activity, have hindered innovative uses of the... View Details
Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade
  • 01 Dec 2017
  • News

2017 in Energy: A Future of Lower Energy Prices

of healthy, albeit relatively slow, economic growth in the developed world and increasing urbanization in developing economies, we expected to see growing demand for oil and natural gas and a subsequent price spike. We saw the growing... View Details
Keywords: Sarah Wright (MBA 1997), founder, Hull Street Energy
  • 01 Dec 2018
  • News

Competencies and Credentials

pace of technological change, the emergence of a gig economy, and shifting global and labor markets. As faculty co-chairs of the Managing the Future of Work project, William Kerr and Joseph Fuller are leading efforts to prepare leaders... View Details
  • 09 Nov 2015
  • Research & Ideas

These Employers Pay Higher Salaries than Necessary

demand model, Stanton and Thomas estimate that hand-holding premium accounts for about two-thirds of the price increase for first-time users, while markups represent the other third. Charging any premium, however, counters the common... View Details
Keywords: by Michael Blanding; Employment; Technology; Computer
  • 01 Mar 2005
  • News

Ideas: Books

finds that while before 1930 the Colombian government granted United Fruit generous concessions and helped repress labor unionism, after 1930 the company, responding to growing nationalism, a stronger labor... View Details
Keywords: Publishing Industries (except Internet); Information
  • 01 Jun 2018
  • News

Digging Deep

solidly built, collapsible shovel tools that won’t break when things get down and dirty. In the past year, Pieper moved manufacturing from China to Portland, Oregon, a difficult logistical shift that nonetheless made it easier to control quality and respond to market... View Details
Keywords: Julia Hanna
  • 01 Dec 2003
  • News

Can Manufacturing Keep Its Edge?

panels. Instead, the panels would need to come from Asia — a considerable challenge for an eighty-employee company based in suburban Boston. Sharpe’s response was equally direct. ET partnered with a company based in Singapore and shipped it panel pieces to be assembled... View Details
Keywords: Julia Hanna; Manufacturing
  • 01 Dec 2007
  • News

The Wise Men

managerial demands of the war had prompted new courses in, and research emphasis on, human relations and control. Commensurately, the School began to boost its faculty (it had 98 members in 1946). By 1950, HBS was a commanding presence in... View Details
Keywords: Garry Emmons;Julia Hanna
  • 01 Dec 1998
  • News

New Senior Executive Programme Strengthens African Managerial Leadership

demands a high level of leadership expertise," says W. Earl Sasser, Jr., HBS senior associate dean for Executive Education. "The need for strong management has never been more crucial if this region is to fulfill its economic potential."... View Details
  • 05 Nov 2013
  • First Look

First Look: November 5

as this increases the utility they derive from the service, but they incur disutility from information disclosure. This, in turn, benefits the firm providing an additional source of revenue, but reduces consumer demand for the service. We... View Details
Keywords: Sean Silverthorne
  • 25 Feb 2020
  • News

Q&A: William Kerr and Joseph Fuller

thinking about this through the demand side: how employers think about it; how it’s viewed as a contributor to corporate, regional, and national competitiveness; and the active steps decision-makers should take to prepare themselves in... View Details
  • 05 Oct 2022
  • News

Inside the Chip Shortage

says, adding that demand will continue to grow for applications in cars, robots, manufacturing, and health care. Semiconductors are the tools that make it possible to process data, which makes them foundational to modern technology. Most... View Details
Keywords: Computer and Electronic Product Manufacturing; Manufacturing
  • 01 Oct 1997
  • News

Terence P. Stewart

these are grievances that demand redress," he emphasizes, "not deferential surrender to 'market forces.'" Seated at a conference table in his downtown office, the tall, soft-spoken Stewart explains, "Some people believe that if a segment... View Details
Keywords: Garry Emmons
  • June 2017
  • Article

Creating Reciprocal Value Through Operational Transparency

By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details
Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya
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Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. "Creating Reciprocal Value Through Operational Transparency." Management Science 63, no. 6 (June 2017): 1673–1695.
  • 01 Mar 2007
  • News

HBS Issues Upbeat 2006 Annual Report

As a business, HBS had a banner year in fiscal 2006. Demand for the School’s Executive Education programs was up, sales of cases and other print products grew, the MBA Program attained a 91 percent admissions yield, and total revenue... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Feb 2001
  • News

Drilling Down

such a demanding yet fascinating field of research, whether the subject of study is a single deal or the entire industry's movements. "There are many interrelationships that involve economic, political, and human factors," comments... View Details
Keywords: Hanna, Julia; Matthew R. Simmons; Oil and Gas Extraction; Mining; Natural Gas Distribution; Utilities
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