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- Faculty Publications (63)
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- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
end—which typically entails focusing on smaller numbers of customers who are willing to pay high prices for the most advanced products and services—really wasn't a competitive option. Because AT&T cared about the customers MCI took... View Details
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
researches tax policy, international finance, and corporate finance. The book grew out of his efforts to make finance more accessible through executive education teaching and his online course Leading with Finance. His previous book, The... View Details
Keywords: by Dina Gerdeman
- 14 Jul 2022
- Research & Ideas
When the Rubber Meets the Road, Most Commuters Text and Email While Driving
to government estimates. And, in 2020, 3,142 people were killed in car crashes involving distracted drivers. With automation gaining more momentum, Sadun hopes car designers will double down on safety features. After all, commuters may View Details
Keywords: by Jay Fitzgerald
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
We know surprisingly little about mergers and acquisitions, despite the buckets of ink spilled on the topic. In fact, our collective wisdom could be summed up in a few short sentences: Acquirers usually pay too much. Friendly deals done... View Details
Keywords: by Joseph L. Bower
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
experts from industry. Your team needs both ML engineers (often PhD level) and top software engineers who can productize and deploy AI. (Ideally you want talent who can do both, but good luck finding them!) There's a limited supply of ML engineers and big tech... View Details
Keywords: by Rocio Wu
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
proactive effort to be as effective and clear as possible in their communication to both internal and external stakeholders. Importantly, a vast majority of the initiatives that companies in our sample are implementing do not require... View Details
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
compensation to performance, as they often fail to rein in pay when performance suffers. · Expectations placed on board members have increased. Most notably, Sarbanes-Oxley and the new listing requirements of the public exchanges have... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- 22 Nov 2004
- Research & Ideas
Side Effects: The Case of Propecia
managers" in families, she said. The Doctor Is In And if a balding man could be persuaded to pay a visit to the physician's office, would the doctor necessarily write a prescription? Doctors are comfortable treating medical... View Details
- 04 Nov 2010
- What Do You Think?
Why Do We Chase Stars?
believe that management is a profession? What do you think? Original Article How many times have you seen this happen? An organization seeking to make a senior management change goes after someone from outside with a reputation for, and record of, high performance. It... View Details
Keywords: by Jim Heskett
- 02 Aug 2007
- What Do You Think?
How Will Millennials Manage?
their leaders for the coming years." Generational differences related to the development of millennials comprise, according to Muder Chiba, "a global phenomenon." Amy Lynch concurred, saying, "When I talk with recruiters for View Details
Keywords: by Jim Heskett
- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
content. At the same time, I’m managing my own internal dialogue about whether we are moving in the right direction. Maybe there’s a student who looks disengaged. There’s a student who’s emotional. There’s a student who has her hand up... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
is far cheaper, better informed, and more trustworthy than outreach from a representative less attached to the company. Pay attention to, develop, and reward internal expertise. Such talent will naturally... View Details
- 08 Feb 2010
- HBS Case
Looking Behind Google’s Stand in China
of action? A: The hacking incident was probably the last straw in a rather long line of issues. Sooner or later, Google had to stand up for its principles. They have always been at odds internally as to whether or not being in China,... View Details
- 13 Sep 2010
- Research & Ideas
The Consumer Appeal of Underdog Branding
the way, making it a more difficult struggle for them than for others. In competition with others that have more resources, underdogs feel the odds are against them. The underdog's internal characteristics are largely positive: Underdogs... View Details
Keywords: by Martha Lagace
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
When booking an international flight, the choice often comes down to “expensive but direct” or “cheap with connections.” But what if an airline warned customers that the direct flight was frequently delayed? Would customers appreciate... View Details
Keywords: by Danielle Kost
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
performance while ensuring that their limited energy and processing capacity is being spent on truly mission-critical tasks. "It is nearly impossible to plan for the next six months—there simply is not enough data and information to do so." View Details
- 08 Sep 2008
- HBS Case
The Value of Environmental Activists
There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
- 19 Sep 2005
- Research & Ideas
Rethinking Company Loyalty
employee-employer relationship pays off for both parties? The most effective executives and managers are applying these strategies: 1. Align career growth with company goals. When a company helps its employees develop expertise that... View Details
Keywords: by Lauren Keller Johnson
- 16 Jul 2013
- First Look
First Look: July 16
America By: Fourcade, Marion, and Rakesh Khurana Abstract—This article draws on historical material to examine the co-evolution of economic science and business education over the course of the twentieth century, showing that fields evolve not only through View Details
Keywords: Anna Secino
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
interesting to note that he didn't go to the academy to get his ideas accepted; his approach was to convince important people in the practical world of marketing. Then the academic community would pay attention." "His approach... View Details