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Show Results For
- All HBS Web
(553)
- News (142)
- Research (259)
- Events (1)
- Multimedia (2)
- Faculty Publications (131)
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- 05 Apr 2011
- First Look
First Look: April 5
multiple ways and installing reward and recognition programs. It also establishes new programs to align the extensive networks of suppliers and dealers to the strategy. But after a sharp decline in sales triggered by the global financial... View Details
Keywords: Sean Silverthorne
- 15 Mar 2021
- Office Hours
Readers Ask: What's the Next 'Big Thing' in Finance?
digs a little bit deeper into every area of his research. Look, the truth of the matter is, I’m never going to get to that person, but that’s kind of the cool part. I can spend my whole life trying. Follow @HarvardHBS on Instagram to participate in the next View Details
- 21 Jan 2014
- First Look
First Look: January 21
existing methods such as including observed covariates, random effects, or fixed effects. We then apply the latent space approach to identify social influence on installation of mobile apps in a social network. We find that peer influence... View Details
Keywords: Sean Silverthorne
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
in the subsequent periods. Pricing in installments is one way they can do this. In the case of the country club, I might advise that dues be billed in the middle of the winter when the ability and desire to play golf is low.— John... View Details
Keywords: by Manda Mahoney
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
when several other similar services with big name sponsors such as Google have failed to gain much traction? Apple has a chicken-and-egg game to solve. Consumers won't use the service unless it's in use at a compelling number of stores. But merchants won't View Details
- 19 Feb 2014
- Research & Ideas
Racist Umpires and Monetary Ministers
discriminate. During the time the researchers investigated, MLB had installed cameras pointed at the strike zone in a third of ballparks as a way of monitoring umpires' accuracy. They found that when cameras were present, umpires made... View Details
- 23 Nov 1999
- Research & Ideas
What’s Your Strategy for Managing Knowledge?
Ernst & Young. Love was preparing an important bid for a large industrial manufacturer that needed help installing an enterprise resource planning system. He had already directed projects for implementing information systems for... View Details
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
viable alternative. Original Article Several months ago, the General Electric Company announced that it had closed a deal with Boeing that specified that only GE aircraft engines would be installed on the newest version of 777 aircraft... View Details
Keywords: by James Heskett
- 01 Nov 2012
- Research & Ideas
Book Excerpt: Judgment Calls
starting a computer dating service (almost before there were computers), selling and installing waterbeds, launching discotheques in drive-in movies, trying to invent a new kind of lasagna pan, producing a just-miss Hollywood movie, or... View Details
- 19 Nov 2012
- Research & Ideas
LEED-ing by Example
won't invest until there is sufficient demand, or a large installed base, but demand won't arise until there is an ample supply of key inputs," he explains. "In our setting, government green-building procurement policies can stimulate... View Details
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
tried installing video terminals in one of its restaurants to allow patrons to place their own orders. Younger customers loved them, but older people preferred to talk with human attendants. I recently tested an on-line banking system and... View Details
- 17 Jun 2019
- Research & Ideas
What Hospitals Must Learn to Compete
Here, they discuss what it would take to improve the provision of care. Q: Say you’re settling into your seat for a short-haul flight, and your seatmate is a newly installed hospital CEO, determined to improve patient care. How would you... View Details
- 18 Feb 2002
- Research & Ideas
Wrap-up: Software, Telecom, and Recovery
"But I think what we've all found is that there is a place for venture capital that plays a profound role in helping build, that participates in situational coaching and hands-on partnering with an entrepreneurial team to make something happen," said Kania.... View Details
- 03 Dec 2008
- What Do You Think?
Can Housing and Credit be “Nudged” Back to Health?
smaller." John Homan suggested, "... that the Federal Government give a 10 percent tax credit to the purchaser of a house and the purchaser pay it back ... over 20 years in equal installments with no interest." Education in... View Details
Keywords: by Jim Heskett
- 15 Oct 2024
- Research & Ideas
We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?
The deadline on an important work project is looming, but you keep getting distracted by news stories and silly cat videos online. Even though installing an Internet-blocking app might help you stay focused, you resist the idea, telling... View Details
Keywords: by Michael Blanding
- 17 Apr 2012
- First Look
First Look: April 17
involved in the decision of whether or not to install refrigerator doors in the grocery section of its stores. While the energy savings and reduced carbon emissions are relatively clear and easy to measure, the impact on customers and... View Details
Keywords: Carmen Nobel
- 02 Feb 2004
- Research & Ideas
Where Does Apple Go From Here?
users. Q: So the 25 million Mac users Apple talks about are customers over time? A: That's correct. There are roughly 25 million Macintosh users in the entire installed base. But in fact the real number of active users is something closer... View Details
Keywords: by Sean Silverthorne
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
supply chains, installing ERP (enterprise resource planning systems, as exemplified by SAP), and worrying about Y2K. The threat posed to our economy by Japan and Germany had eased, the stock market was going crazy, and everybody was... View Details
Keywords: by Martha Lagace
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
services. IT managers typically find themselves with diverse talents. People in IT are idiosyncratically talented. This case is about putting talent where it is most effective." Companies with in-house talent tend to focus on the more creative tasks of writing and... View Details
- 17 Aug 2011
- Research & Ideas
Protecting against the Pirates of Bollywood
screens in India. With movie tickets in the country selling for only 57 cents on average, and a digital screen costing $150,000, installing one usually doesn't make economic sense for theaters. Should local theater owners be prosecuted... View Details