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- Faculty Publications (156)
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- All HBS Web (520)
- Faculty Publications (156)
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
rather than focus simply on products and sales. And Gulati's research, including interviews with 500 executives spanning industries and geographies, asserts that outside-in success is not confined to any one sector. "I see the move... View Details
- 21 Aug 2000
- Research & Ideas
Inside the OR: Disrupted Routines and New Technologies
organizations successfully integrate new technologies into their operations. "In an industry context in which individual heroism and skill are assumed to be critical determinants of important outcomes," they write, "this... View Details
Keywords: by Hilah Geer
- 01 Jun 2024
- News
Quantum Leap
“This is the first new kind of computer in 75 years,” says John Levy (MBA 1979), CEO of the quantum computing startup SEEQC. “And we’re building it on a chip!” Strolling through his company’s design and testing facility in Elmsford, New York, Levy looks less like a... View Details
- 07 Jul 2010
- First Look
First Look: July 7
Stephan Heblich, and William R. Kerr Abstract We identify the impact of local firm concentration on incumbent performance with a quasi natural experiment. When Germany was divided after World War II, many firms in the machine tool View Details
Keywords: Martha Lagace
- 08 Feb 2022
- Research & Ideas
Silos That Work: How the Pandemic Changed the Way We Collaborate
Communication Networks during the COVID-19 Pandemic. Zuzul is an assistant professor in the Strategy Unit at HBS and specializes in how leaders and organizations navigate new industries and periods of dramatic change. A treasure trove of... View Details
Keywords: by Jay Fitzgerald
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
how one CEO we’ve talked with builds in multiple perspectives to his decision-making. At his industrial products company, he has established bi-weekly meetings with his senior team focused on two questions: What do we know now that we... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 19 Sep 2023
- Blog Post
2023 Summer Internships in Business & Environment
joining HBS. Audrey Atencio (MBA 2024, Section G), Summer Internship: Summer Associate, Piva Capital Piva is a San Francisco-based venture capital firm ($500mm AUM) investing in visionary entrepreneurs who are solving the world's critical problems in the View Details
- Person Page
Course Development
By: Debora L. Spar
Managing International Trade and Investment
Despite the ease with which it is often conducted, doing business across borders is not the same as doing it at home. Rather, it entails a whole new set of managerial challenges: re-assessing competitive... View Details
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
little performance variability—because the tasks are standard, because the firm or industry has reduced variability, or because the business model limits the bandwidth of performance variance. Think about the difference between sales... View Details
Keywords: by Carmen Nobel
- 01 Jun 2023
- News
Curb Appeal
problems require coordinated solutions with many moving parts. Of these, composting, which could finally move the needle on New York’s diversion rate, and containerization, which Tisch describes as the holy grail of trash collection, are... View Details
- 24 May 2018
- Research & Ideas
Distance Still Matters in Business, Despite the Internet
distance in some ways, it has grown it in others. As the authors observe, “For example, while information technology may be an effective means of coordinating ongoing projects and collaborations, it may be less effective as a means of... View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
- Web
Research & Applications - Institute For Strategy And Competitiveness
competitive advantage. This holds true internationally, nationally, regionally, and locally—wherever the goal is to improve productivity, stimulate sustainable job growth, and increase the standard of living. Improving Competitiveness: Strategies, Case Studies, and... View Details
- Web
The 20th Century Zeitgeist - Leadership
1900 s 19 U.S. begins construction of Panama Canal Influence: High 10 1910 s 19 War Industries Board coordinates activities among labor, government, and business for WWI Cost-plus contracts introduced... View Details
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
and from its employment of nationals at senior levels. The upshot, seen in the case of the EU, was that Unilever had a "voice" in issues that concerned it, even if it was exercised discreetly through industry and other... View Details
- Web
Events - Business & Environment
industry leaders together to learn what every MBA needs to know about the business implications of climate change. Coordinated by Duke Fuqua, hosted at different schools annually. (February) MIT Energy... View Details
- Web
Strategy Awards & Honors - Faculty & Research
Industry Studies Association Annual Conference for “You've Got Mail! The Late 19th Century US Postal Service Expansion, Firm Creation, and Firm Performance” with Astrid Marinoni. Raffaella Sadun : Winner of the 2023 HBR Prize for the best... View Details
- Web
Strategy & IT - Institute For Strategy And Competitiveness
resource planning. See below for “How Information Gives You Competitive Advantage.” The rise of the internet unleashed the second wave of IT-driven transformation in the 1980s and 1990s. The internet enabled coordination and integration... View Details
- Web
Research - Behavioral Finance & Financial Stability
meaningful externalities in the mutual fund industry due to cash management. A fund family may coordinate the liquidity management efforts of its funds in order to minimize volatility spillovers from fire... View Details
- Web
Documenting the Wartime Effort | Baker Library | Bloomberg Center | Harvard Business School
into World War II gave the steel industry a financial boost from the depths of the Great Depression as well as an opportunity for image burnishing. Large corporations and government worked together on the joint goal of supplying steel for... View Details
- Web
Dillon House | About
in government. During World War I, Dillon served on the War Industries Board, which coordinated the purchase of war supplies. Dillon’s gift to Harvard Business School honored his son, C. Douglas Dillon... View Details