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- All HBS Web (776)
- Faculty Publications (133)
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- All HBS Web (776)
- Faculty Publications (133)
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- 26 Jun 2018
- First Look
New Research and Ideas, June 26, 2018
hedonic products to enhance their enjoyment of future consumption occasions. Current approaches to becoming expert center on cultivating an analytic mindset. In the present research the authors explore the benefit to enthusiasts of moving... View Details
Keywords: Dina Gerdeman
- 20 Jul 2009
- Research & Ideas
Markets or Communities? The Best Ways to Manage Outside Innovation
using market incentives (Apple's program to draw independent developers to its iPhone/iTouch platform.) We asked Lakhani to discuss in more detail the strategic options available to managing outside innovation. Sean Silverthorne:... View Details
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
money to Senator Mark Hanna [R-OH] and the leaders of a Panamanian independence movement. Hanna, in turn, convinced President Roosevelt to support the independentistas. American warships prevented Colombia from responding to Panama's... View Details
- 18 Dec 2012
- First Look
First Look: December 18
milestones, but now they had to execute and deliver their first product next year. Purchase this case:http://hbr.org/search/613039-PDF-ENG GSK's Acquisition of Sirtris: Independence or Integration?... View Details
Keywords: Carmen Nobel
- 06 Feb 2020
- Research & Ideas
What We Learned from Reading Jeff Bezos’ Patents
role in innovation, and those who did underplayed the depth of that role. “Jeff Bezos is not coming up with every new product. He is probably not coming up with the vast, vast majority of them,” one analyst stated. However, our findings suggest that Bezos is actively... View Details
- 20 Aug 2013
- First Look
First Look: August 20
compensation plan. Substantively, the paper sheds insights on how different elements of the compensation plan enhance productivity. We find evidence that: (1) bonuses enhance productivity across all segments; (2) overachievement... View Details
Keywords: Anna Secino
- 03 Jan 2017
- First Look
January 3, 2017
Winter 2017 MIT Sloan Management Review Why Big Data Isn't Enough By: Chai, Sen, and Willy C. Shih Abstract—There is a growing belief that sophisticated algorithms can explore huge databases and find relationships independent of any... View Details
Keywords: Carmen Nobel
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
evolved to the concept of the “customer experience,” essentially the ability to capture customer loyalty and promote evangelism by offering top-notch service and a delightful experience at every interaction, from browsing products on a... View Details
- 16 Sep 2019
- Research & Ideas
Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
aggregating a large number of independent guesses, even by inexpert and unknowledgeable sources, can produce surprisingly precise and successful outcomes. Even so, while some companies have used crowdsourcing as a way to make decisions on... View Details
- 09 Apr 2007
- Research & Ideas
Industry Self-Regulation: What’s Working (and What’s Not)?
technological language between suppliers and customers. These standards are primarily business-to-business programs that can be certified by independent agents, similar to how external financial auditors certify a company's financial... View Details
Keywords: by Martha Lagace
- 02 Dec 2002
- Research & Ideas
The Secret of How Microsoft Stays on Top
Microsoft products by independent reviewers. We found that Microsoft products were consistently rated highly when compared to competitive offerings, a result that held true... View Details
Keywords: by Sean Silverthorne
- 08 Feb 2011
- First Look
First Look: Feb. 8
embrace Western models of professional organization as they now exist, or to set off on an independent path, adapting elements of Western practices to their own historical and cultural situation. In doing so, the authors in this volume... View Details
Keywords: Sean Silverthorne
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
emerging. Various units operated as independent fiefdoms. In 1998, Fahey was named CEO, and the task was clear: build an organization to thrive for the next 100 years. To do so, he "assembled a management team of diverse backgrounds... View Details
- 28 Jul 2008
- Research & Ideas
Making the Decision to Franchise (or not)
From neighborhood to neighborhood—even from block to block—customers have different tastes in the products they buy and the retail experience they find most enjoyable. As a business owner operating stores across multiple markets, is it... View Details
- 19 Apr 2011
- First Look
First Look: April 19
uncertainty, and the development of specialized expertise, while the benefits of greater breadth are linked to the economies of scope achieved by sharing common resources, such as advertising or production capacity, across activities.... View Details
Keywords: Sean Silverthorne
- 30 Nov 2007
- What Do You Think?
What Is Management’s Role in Innovation?
of their scarcest resources." Another senior executive will ask whether creativity scales. Can an innovator be more productive with the substantial resources that a large organization can provide? Or does the process work better in... View Details
Keywords: by Jim Heskett
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
There can be long dry spells when nothing seems to go right, and bumpy paths whether unexpected obstacles loom. But advanced leaders get through it and thereby product new models for the world. Richard Fahey wanted to bring affordable... View Details
Keywords: by Sean Silverthorne
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
options. They can invest in new as well as shelved technologies and product designs that are particularly effective in mitigating risk and improving safety—even when they are initially inferior in terms of costs, user-friendliness, or... View Details
Keywords: by Hong Luo and Alberto Galasso
- March 2010 (Revised August 2010)
- Case
Systems Infrastructure at Google (A)
By: Linda A. Hill and Emily Stecker
This case describes how a senior vice president of engineering at Google, Bill Coughran, leads a high-performing engineering organization. The case focuses specifically on Coughran's encouraging two teams of engineers to develop competing solutions for application... View Details
Keywords: Independent Innovation and Invention; Innovation and Management; Innovation Leadership; Leadership Development; Product Design; Groups and Teams; Creativity; Motivation and Incentives; Competitive Strategy; Technology Industry; United States
Hill, Linda A., and Emily Stecker. "Systems Infrastructure at Google (A)." Harvard Business School Case 410-110, March 2010. (Revised August 2010.)
- 05 Jan 2010
- First Look
First Look: January 5
pairwise industry and establishment level and measure agglomeration in a global and continuous metric space. These indices exhibit distinct advantages compared to traditional measures of agglomeration including the independence on the... View Details
Keywords: Martha Lagace