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- All HBS Web (780)
- Faculty Publications (138)
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- All HBS Web (780)
- Faculty Publications (138)
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- 09 Apr 2007
- Research & Ideas
Industry Self-Regulation: What’s Working (and What’s Not)?
technological language between suppliers and customers. These standards are primarily business-to-business programs that can be certified by independent agents, similar to how external financial auditors certify a company's financial...
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by Martha Lagace
- 23 Nov 2021
- Research & Ideas
The Vinyl Renaissance: Take Those Old Records Off the Shelf
seeing with vinyl, with fountain pens, with independent bookstores, and with mechanical watches. Technology re-emergence is really a redefinition strategy. It’s redefining the product as something more than...
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- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
money to Senator Mark Hanna [R-OH] and the leaders of a Panamanian independence movement. Hanna, in turn, convinced President Roosevelt to support the independentistas. American warships prevented Colombia from responding to Panama's...
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- 04 Feb 2002
- Research & Ideas
How a Juicy Brand Came Back to Life
price most observers found generous. The debacle cost both the chairman and president of Quaker their jobs and hastened the end of Quaker's independent existence (it's now a unit of PepsiCo). But that's not the end of the story. In...
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- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
emerging. Various units operated as independent fiefdoms. In 1998, Fahey was named CEO, and the task was clear: build an organization to thrive for the next 100 years. To do so, he "assembled a management team of diverse backgrounds...
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- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
much more than the platform vendor could do by itself if it remained vertically integrated into hardware. The interesting exception here is, of course, Apple. Apple's logic is that vertical integration allows the company to better control design, innovation, and View Details
- 20 Aug 2013
- First Look
First Look: August 20
compensation plan. Substantively, the paper sheds insights on how different elements of the compensation plan enhance productivity. We find evidence that: (1) bonuses enhance productivity across all segments; (2) overachievement...
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Anna Secino
- 07 Jul 2003
- Research & Ideas
4+2 = Sustained Business Success
provide quality products at a low price to low- and fixed-income consumers. Kmart, by contrast, couldn't seem to decide whether it was focusing on low- or middle-income consumers. What's more, it got distracted by a major foray into...
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- 15 Jan 2008
- First Look
First Look: January 15, 2008
product design, production, distribution, and system integration may be split up among hundreds or even thousands of firms. Different firms will design and produce the different components of a complex artifact (like the processor,...
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Martha Lagace
- 30 Mar 2003
- Research & Ideas
The Future of IT Consulting
example is the IT product firms that incorporate certification and training for their own consultants, independent consultants, and customer professionals. Microsoft, Sun, and Novell are examples of these...
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- 30 Nov 2007
- What Do You Think?
What Is Management’s Role in Innovation?
of their scarcest resources." Another senior executive will ask whether creativity scales. Can an innovator be more productive with the substantial resources that a large organization can provide? Or does the process work better in...
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by Jim Heskett
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
evolved to the concept of the “customer experience,” essentially the ability to capture customer loyalty and promote evangelism by offering top-notch service and a delightful experience at every interaction, from browsing products on a...
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- 16 Sep 2014
- First Look
First Look: September 16
innovation performance such as firm productivity and profitability, (d) mergers, and (e) divestments as providing context or "shocks" to an activity system and their value as an empirical source of exogenous variation....
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Sean Silverthorne
- 16 Sep 2019
- Research & Ideas
Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
aggregating a large number of independent guesses, even by inexpert and unknowledgeable sources, can produce surprisingly precise and successful outcomes. Even so, while some companies have used crowdsourcing as a way to make decisions on...
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- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
options. They can invest in new as well as shelved technologies and product designs that are particularly effective in mitigating risk and improving safety—even when they are initially inferior in terms of costs, user-friendliness, or...
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by Hong Luo and Alberto Galasso
- 05 Jan 2010
- First Look
First Look: January 5
pairwise industry and establishment level and measure agglomeration in a global and continuous metric space. These indices exhibit distinct advantages compared to traditional measures of agglomeration including the independence on the...
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Martha Lagace
- 02 Dec 2002
- Research & Ideas
The Secret of How Microsoft Stays on Top
Microsoft products by independent reviewers. We found that Microsoft products were consistently rated highly when compared to competitive offerings, a result that held true...
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by Sean Silverthorne
- 08 Feb 2011
- First Look
First Look: Feb. 8
embrace Western models of professional organization as they now exist, or to set off on an independent path, adapting elements of Western practices to their own historical and cultural situation. In doing so, the authors in this volume...
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Sean Silverthorne
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
There can be long dry spells when nothing seems to go right, and bumpy paths whether unexpected obstacles loom. But advanced leaders get through it and thereby product new models for the world. Richard Fahey wanted to bring affordable...
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by Sean Silverthorne
- 19 Dec 2006
- First Look
First Look: December 19, 2006
entry of a pure-play e-tailer by strategically refraining from entering online. In the markets where price consistency is not a constraint, we find that the incumbent can deter the e-tailer's entry only if it enters online and credibly operates the online channel as an...
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Sean Silverthorne