Hospital - Publications - Faculty & Research

The Cambridge Hospital Community Health Network needed to gain a better understanding of its unit-of-service costs, which had been rising at a rate of 10% per year. The network's step-down costing system gave only aggregate costing information, and there was some... View Details

Keywords: Activity Based Costing and Management; Health Care and Treatment; Cost Accounting; Cost; Network Effects; Health Industry; Service Industry; Massachusetts

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18 Dec 2017
News

Hospital Giants Vie for Patients in Effort to Fend Off New Rivals

June 2024 (Revised August 2024)
Case

Hospital for Special Surgery: Returning to a New Normal? (A)

By: Robert S. Huckman, Michael Lingzhi Li and Camille Gregory

Early on the morning of April 27, 2020, Justin Oppenheimer stood outside the entrance to the lobby of the Hospital for Special Surgery (HSS) Pavilion Building with mixed emotions. On one hand, Oppenheimer, HSS’ Enterprise Chief Operating Officer and Chief Strategy... View Details

Keywords: Operations Management; Scheduling; Optimization; COVID-19; Health Care and Treatment; Operations; Customer Focus and Relationships; Disruption; Health Industry; United States

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We consider the effect of mergers between firms whose products are not viewed as direct substitutes for the same good or service but are bundled by a common intermediary. Focusing on hospital mergers across distinct geographic markets, we show that such... View Details

November 1988 (Revised January 1992)
Teaching Note

Hospital Corp. of America (A), Teaching Note

By: W. Carl Kester and David W. Mullins Jr.

Teaching Note for (9-283-053). View Details

Keywords: Health Industry

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January 2021
Supplement

Karin Vinik at South Lake Hospital (B)-(D)

By: Joseph L. Badaracco and Kim B. Clark

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December 2019
Supplement

Karin Vinik at South Lake Hospital (C)

By: Joseph L. Badaracco and Kim B. Clark

Supplements the (A) case. View Details

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December 2005
Article

How Do Hospitals Respond to Price Changes?

2006
Case

Empowering Nurses at University College London Hospitals

By: Julie Battilana, A.-M., Cagna, T., D'Aunno and M.J., Gilmartin

Keywords: Health Care and Treatment; Employee Relationship Management; London

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12 Dec 2017
Video

Devi Shetty_Design of Hospital to Improve Efficiency

December 2015
Article

Task Shifting in Surgery: Lessons from an Indian Heart Hospital

By: Budhaditya Gupta, Robert S. Huckman and Tarun Khanna

We present a case study that illustrates task shifting, the transfer of activities from senior to junior colleagues, in the context of cardiac surgery at the Narayana Health City Cardiac Hospital (NH) in India. The case discusses the factors driving the adoption of... View Details

Keywords: Service Delivery; Rank and Position; Health Care and Treatment; Health Industry; India

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