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  • All HBS Web  (3,080)
    • People  (2)
    • News  (731)
    • Research  (1,658)
    • Events  (13)
    • Multimedia  (16)
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  • 26 Jul 2022
  • Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

thoughtful about displaying reviews by trustworthy users. Farronato and Zervas’ research takes into account whether a restaurant had received recent reviews and reviewers’ history throughout Yelp to ward off... View Details
Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail
  • 11 Mar 2001
  • Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

diversification. In terms of opportunities, the exploitation of primary commodities in countries located far away from the main European markets became far more practical. At the same time new markets were opened by steamships, new ports,... View Details
Keywords: by Geoffrey Jones
  • 25 May 2021
  • Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

prospective guests. Airbnb could consider preventing guests from knowing the hosts’ race, possibly by masking their profile photos until transactions are completed, the researchers say. That could backfire if guests make stereotyped View Details
Keywords: by Lane Lambert; Technology; Accommodations
  • 26 Sep 2023
  • Book

Digital Strategy: A Handbook for Managing a Moving Target

While most companies have embarked on some sort of digital transformation, many leaders still feel overwhelmed by the challenges of doing digital right. The new Research Handbook on Digital Strategy not only takes stock of current digital... View Details
Keywords: by Dina Gerdeman; Information Technology; Technology
  • 20 Nov 2007
  • Working Paper Summaries

The “Fees → Savings” Link, or Purchasing Fifty Pounds of Pasta

Keywords: by Michael I. Norton & Leonard Lee; Retail
  • 21 Jun 2022
  • HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

launched Slack in 2014 as a work-team communications tool he hoped would be an “email killer,” as he put it. Slack made it easy for new customers to use, with a three-click signup and a bot driven by artificial intelligence that guided... View Details
Keywords: by Lane Lambert; Information Technology; Technology
  • 24 May 2022
  • Research & Ideas

Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors

Past studies have bolstered the idea that marginalized groups might find more career opportunities if they downplay their identities. But women and minorities may actually benefit by explicitly mentioning their identities, at least when... View Details
Keywords: by Pamela Reynolds
  • 08 Mar 2017
  • Book

Why American Democracy Thrives On Conflict

Keywords: by Julia Hanna
  • 18 Oct 2017
  • Research & Ideas

How Economic Clusters Drive Globalization

change an industry that starts as extractive to producing externalities that foster development.” In the case of Costa Rica’s ecotourism industry, Giacomin reviews earlier analysis by HBS history Professor... View Details
Keywords: by Julia Hanna; Agriculture & Agribusiness
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

the new workplace. There's a lecture about the firm's history and another about standard operating procedures. There's a packet of information from human resources, emblazoned with the firm's logo, and maybe a coffee mug to match. The... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • 12 Dec 2011
  • HBS Case

HBS Cases: Clocky, the Runaway Alarm Clock

or have seen, they'll give you a negative reaction just because it's unfamiliar to them," Ofek says. History shows us that Nanda took a cue from iRobot and decided to market Tocky. Ofek remains in touch with Nanda, reporting that she... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 26 Jan 2009
  • Working Paper Summaries

The Decentering of the Global Firm

Keywords: by Mihir A. Desai
  • 02 Jun 2021
  • Research & Ideas

A Rare Find in Health Care: A Simple Solution to Racial Inequity

George Floyd’s murder last year forced many people to recognize the systemic racism that pervades American institutions, from law enforcement to health care. Even so, identifying those inequities is different than fixing them. “I don’t believe we advance the debate... View Details
Keywords: by Michael Blanding; Health
  • 27 Sep 2021
  • Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

Online—was coauthored by Nancy P. Rothbard, David Pottruck Professor of Management of the Wharton School of Business; Lakshmi Ramarajan, the Anna Spangler Nelson and Thomas C. Nelson Associate Professor of Business Administration at... View Details
Keywords: by Rachel Kim Raczka
  • 28 Mar 2023
  • Research & Ideas

The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation

and effective in preventing severe disease, and their accelerated review will go down in history as having saved millions of lives. But COVID vaccines weren’t the first medical products to be brought to market through an expedited... View Details
Keywords: by Kasandra Brabaw; Pharmaceutical
  • 08 Apr 2010
  • Working Paper Summaries

Multinational Strategies and Developing Countries in Historical Perspective

Keywords: by Geoffrey Jones
  • 26 Apr 2024
  • HBS Case

Deion Sanders' Prime Lessons for Leading a Team to Victory

Sanders wasn’t afraid to roll up his sleeves to help his team succeed—even mowing the practice fields himself if they didn’t get mowed on time. By his third year at JSU, Sanders had posted the first undefeated season in the school’s View Details
Keywords: by Avery Forman; Sports
  • 13 Apr 2009
  • Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

only two short sessions in 1959. At the age of 32, Davis coaxed innovative ideas out of his players—among them greats including John Coltrane and Bill Evans—that took everyone by surprise. He also remade the industry, introducing longer,... View Details
Keywords: by Martha Lagace; Music
  • 23 Jul 2001
  • Research & Ideas

Sam Walton: Great From the Start

fully the power of the idea. Once seizing on it, never wavering from it became the centerpiece of Wal-Mart's greatness. Sam Walton That was still a long time in the future. Butler Brothers was not thrilled by Walton's freelancing ways,... View Details
Keywords: by Richard S. Tedlow; Retail
  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

a business opportunity. Walson charged two dollars a month for this service, and by the middle of 1948 had 727 customers. He and other entrepreneurs soon began setting up similar "Community Antenna Television" systems in rural... View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
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