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  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

industries hire for attitude and train for skills. Regardless of whether it worked elsewhere, they were sure that it didn't apply to health care, where people want the best in skills whether as providers,... View Details
Keywords: by Jim Heskett; Health
  • May 2024 (Revised January 2025)
  • Technical Note

Health Care Payment in the United States

By: Robert S. Huckman, Jeff Charca and Craig Garthwaite
This document provides an overview of how various actors (e.g., physicians, hospitals, and other health care providers) are paid in the United States health care system. It is particularly focused on features of the payment system that contribute to strategic decisions... View Details
Keywords: Compensation and Benefits; Organizational Change and Adaptation; Health Industry
Related
  • 17 Jan 2020
  • News

Health Care Costs Are Rising. Fund Returns Are Less Reliable.

    Consumers, Corporations and Public Health (Oxford University Press, 2016)

    The public health footprint associated with corporate behavior has come under increased scrutiny in the last decade, with an increased expectation that private profit not come at the expense of consumer welfare.

    Consumers, Corporations, and Public... View Details
    • 2012
    • Chapter

    Consumer-Driven Health Care: Conquering Health Care Cost and Quality Demons

    By: Regina E. Herzlinger
    Keywords: Health Care and Treatment; Cost Management; Quality; Demand and Consumers; Health Industry
    Related
    • December 2014 (Revised February 2020)
    • Case

    Compass Group: The Ascension Health Decision

    By: Ryan W. Buell
    In 2012, Compass Group (Compass) was on the verge of closing a $2 billion deal with Ascension Health (Ascension), one of the largest healthcare systems in the United States. Under the deal, Compass would provide foodservice management and cleaning services for 86 of... View Details
    Keywords: Operations Strategy; Sectorization; Operational Focus; Customer Compatibility; Service Operations; Service Delivery; Operations; Strategy; Customer Focus and Relationships; Service Industry; Service Industry; United States
    Related
    • Article

    Can Big-Box Retailers Provide Local Health Care?

    By: Robert S. Huckman
    National retailers, most notably Walmart and Best Buy, are making big bets on their ability to fill this need for local health care. At first glance, these moves are a bit surprising given that these companies have not traditionally been focused on health care... View Details
    Keywords: Health Care and Treatment; Service Delivery; Local Range; Retail Industry; Retail Industry
    Related
    • February 2018
    • Case

    Aetna and the Transformation of Health Care

    By: Rebecca M. Henderson, Russell Eisenstat and Matthew Preble
    Mark Bertolini, chairman and CEO of the health insurer Aetna, faces a number of questions as he seeks to transform Aetna from a classic insurance company into a business that will engage much more deeply with its members around their personal health goals. His strategy... View Details
    Keywords: Health Care and Treatment; Insurance; Transformation; Behavior; Leading Change; Strategy; Insurance Industry; Insurance Industry; United States; Connecticut
    Related
    • 28 Nov 2006
    • Other Presentation

    Value-Based Competition in Health Care: Issues for Singapore

    By: Michael E. Porter
    This presentation draws Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006. Earlier publications about health care include the Harvard Business Review... View Details
    Keywords: Integration; Competition; Customer Value and Value Chain; Insurance; Health Care and Treatment; Health Industry; Singapore
    Related
    • 2009
    • Book

    The Innovator's Prescription: A Disruptive Solution for Health Care

    By: Clayton M. Christensen, Jerome H. Grossman M.D. and Jason Hwang M.D.
    A groundbreaking prescription for health care reform—from a legendary leader in innovation. Our health care system is in critical condition. Each year, fewer Americans can afford it, fewer businesses can provide it, and fewer government programs can promise it for... View Details
    Keywords: Governing Rules, Regulations, and Reforms; Health Care and Treatment; Disruptive Innovation; Health Industry; United States
    Related
    • August 2014
    • Case

    Blue Cross Blue Shield of Florida, Inc.

    By: Regina E. Herzlinger and Meng Li
    Keywords: Health; Health Care Industry; Health Insurance; United States; Health Care and Treatment; Health Industry; United States; Florida
    Related
    • December 1994 (Revised March 1996)
    • Case

    Ciba Consumer Pharmaceuticals' Acutrim: Challenges and Opportunities in Today's Diet Industry

    By: Nancy F. Koehn and Rebecca Voorheis
    Since its introduction in 1983, Acutrim has been a major player in the U.S. appetite suppressant market and in the broader diet industry. This case focuses on the strategic, regulatory, marketing, and financial challenges this product and the rapidly changing diet... View Details
    Keywords: Product Marketing; Market Design; Industry Structures; Public Ownership; Problems and Challenges; Opportunities; Food and Beverage Industry; Food and Beverage Industry; United States
    Related
    • 07 Mar 2000
    • Research & Ideas

    Putting Health Care Consumers in the Driver’s Seat

    A mid-November conference on consumer-driven health care attracted nearly two hundred providers of health-care services, technology, and information; government professionals; and insurance executives to the HBS campus for a two-day... View Details
    Keywords: by Staff; Health
    • April 2013
    • Article

    Setting Health Priorities: Strategy versus Tactics

    By: Michael Chu, David E. Bloom and Elizabeth Cafiero
    Health decision makers throughout the world are faced with a multiplicity of challenges. As resource limitations are a fundamental fact of life, choices necessarily have to be made about which challenges to address, and the best way to tackle them. In this piece, we... View Details
    Keywords: Strategy; Decision Making; Health Care and Treatment; Problems and Challenges; Health Industry
    Related
    • Web

    For Alumni - Health Care

    For Alumni Making a Difference in Health Care Harvard Business School With more than 8,000 graduates working in all health care industries around the globe, our alumni play... View Details
    • Web

    History - Health Care

    Health Care Initiative History 1967 First Health Care Case: Fischer Pharmaceutical, Co. 1971 Regina Herzlinger becomes the first woman tenured at Harvard Business School 1979 Marlene Krauss becomes the first... View Details
    • January 2017 (Revised March 2017)
    • Case

    SIN Capital and the Fullerton Health IPO

    By: Josh Lerner and Ann Leamon
    In early 2016, David Sin, founder of the Singapore-based private equity group SIN Capital and chairman of its primary holding, Fullerton Health, was deeply involved in preparations for taking Fullerton public on the Singapore stock exchange. Three years after SIN... View Details
    Keywords: Healthcare; Asia; IPO; Financing; Singapore; Growth; Health Care and Treatment; Private Equity; Initial Public Offering; Financing and Loans; Strategy; Value Creation; Growth and Development Strategy; Health Industry; Singapore
    Related
    • March 2017
    • Case

    From mHealth Hackathon to Reality: Diabetes Care

    By: Kevin Schulman and Curry Cheek
    This case explores the development of a business plan for a mobile health application for diabetes care. The case depicts a student team excited about the opportunity to improve the care of patients with diabetes by contracting an app. They go through a rigorous... View Details
    Keywords: Innovation; Mobile Health Technologies; Health Care; Health Care Industry; Behavioral Economics; Applications and Software; Health Care and Treatment; Mobile and Wireless Technology; Innovation and Invention; Health Industry; Health Industry
    Related
    • Article

    Better Accounting Transforms Health Care Delivery

    By: Robert S. Kaplan and Mary L. Witkowski
    The paper describes the theory and preliminary results for an action research program that explores the implications from better measurements of health care outcomes and costs. After summarizing Porter's outcome taxonomy (Porter 2010), we illustrate how to use process... View Details
    Keywords: Activity Based Costing and Management; Research; Health Care and Treatment; Health Industry
    Related
    • July 2007 (Revised January 2008)
    • Case

    Turnaround at the Veterans Health Administration (A)

    By: Amy C. Edmondson, Brian R. Golden and Gary J. Young
    Investigates the challenges that Dr. Kenneth W. Kizer confronted in seeking to create organizational change at the largest integrated health care system in North America, the Veterans Health Administration (VHA). Kizer was appointed as the Under Secretary of Health, to... View Details
    Keywords: Problems and Challenges; Organizational Change and Adaptation; Transformation; Leadership; Consolidation; Health Care and Treatment; Service Delivery; Health Industry; Health Industry; North and Central America
    Related