HBS show - Publications - Faculty & Research

31 May 2023
Video

Why Climate Is Central to Every Business

23 Jan 2012
Research & Ideas

Break Your Addiction to Service Heroes

In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business, coauthors Frances Frei and Anne Morriss maintain that it is possible for organizations to reduce costs while dramatically enhancing customer service. That win-win... View Details

Keywords: by Deborah Blagg; Service

31 Jul 2019
Video

Instagram Takeover - Kyle Hutton

20 Mar 2000
Research & Ideas

No Place Like Home: America’s Housing Crisis and Its Impact on Business

In many parts of the country, housing costs and shortages have begun to show signs of adversely affecting corporations, workers, and local economies. Affordable housing — such as Boston's Orchard Gardens, — is increasingly scarce. How... View Details

Keywords: by Garry Emmons; Construction; Real Estate

13 Nov 2013
News

Gender Contamination: Why Men Prefer Products Untouched by Women

02 Apr 2001
Research & Ideas

What Makes a Good Leader?

sometimes guilty of using the dichotomy in an effort at simplification. "It's much better to think in terms of measuring people on a zero-to-ten scale for each quality." HBS professor Joe Badaracco agrees that the traditional... View Details

Keywords: by Deborah Blagg & Susan Young

02 Feb 2016
News

The costs of inequality: When a fair shake isn’t

05 Aug 2022
Research & Ideas

Why People Crave Feedback—and Why We’re Afraid to Give It

when the feedback giver and receiver know each other well.” The results highlight a potential disconnect in the workplace: While many workers are eager for feedback, especially constructive feedback, in many cases managers may be reluctant to provide it. Gino conducted... View Details

Keywords: by Michael Blanding

15 Feb 2022
Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

Lawyers, financial professionals, doctors—these types of workers often expect their abilities to remain steady or grow with time. But Brooks points to data showing that’s not the case. In almost every high-skill profession, he finds,... View Details

Keywords: by Avery Forman

07 Dec 1999
Research & Ideas

Henry Heinz and Brand Creation in the Late Nineteenth Century

Today we might point to Heinz and Noble's skill in exploiting economies of scope, in developing additional goods that utilized existing inputs and organizational capabilities. 48 But neither man thought in theoretical terms about what he was doing. Like other... View Details

Keywords: by Nancy F. Koehn

27 Feb 2024
Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

workforce is, says a recent paper by Harvard Business School researchers. Even when a company’s numbers aren’t ideal, their transparency sends the message that they’re trying to change, the HBS authors write. “There’s definitely a... View Details

Keywords: by Shalene Gupta

11 Aug 2022
Research & Ideas

When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?

which is an idea that is consistent with some of her ongoing research with HBS doctoral student Elizabeth Johnson. Studying luck, ability, or effort—with aliens To test the effects of these messages, the researchers considered three... View Details

Keywords: by Michael Blanding; Education

Video

Eye Tracker Technology in Action

August 2022 (Revised September 2023)
Case

Evaluating the Impact of Hillside Harvest

By: Archie L. Jones, Mel Martin and Amy Klopfenstein

In fall 2021, the HBS Impact Investment Fund student team had just finished their last round of due diligence on the BIPOC-founded premium hot sauce company Hillside Harvest. They thought the business had a fine performance, showing potential to grow into a successful... View Details

Keywords: Impact Investing; Entrepreneurship; Social Entrepreneurship; Finance; Investment; Food; Food and Beverage Industry; Financial Services Industry; United States; Massachusetts

Citation

Educators

Purchase

17 Nov 2011
News

Migration and business: Weaving the world together

24 Jan 2023
Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

growing. Indeed, the appearance of the word “passion” in US job listings increased nearly tenfold from 2007 to 2019, according to the study, published in Research in Organizational Behavior by HBS assistant professor Jon M. Jachimowicz... View Details

Keywords: by Sean Silverthorne

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

uncovered this dynamic in a series of studies conducted with coauthors Francis Flynn, professor at the Stanford Graduate School of Business, and Hanne Collins, an HBS doctoral student in organizational behavior. Their report, Are You... View Details

Keywords: by Pamela Reynolds

27 Jun 2005
Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

Political connections and family control are more common in Asian businesses than in the United States. In addition, says HBS professor D. Quinn Mills, American CEOs tend to use one of five leadership styles: directive, participative,... View Details

Keywords: by D. Quinn Mills

23 May 2000
Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

Not long ago, the senior management of a leading high-tech company was surprised to learn that research showed their R&D groups' creative performance to be in a prolonged slump following a corporate downsizing. The company's... View Details

Keywords: by Peter K. Jacobs

17 Sep 2012
Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

efficiency. In "Rainmakers: Why Bad Weather Means Good Productivity," the authors show that workers are especially productive on rainy days, simply because they're not tempted by the possibilities of a sunny day—a walk in the park, for... View Details

Keywords: by Carmen Nobel

Publications