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Show Results For

  • All HBS Web  (1,528)
    • People  (7)
    • News  (578)
    • Research  (641)
    • Multimedia  (1)
  • Faculty Publications  (132)
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  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

beliefs that foam strikes incurred during the launch of the space shuttle Columbia posed no risk to its fuselage. This propensity to maintain silence, a flaw at once personal and organizational, is "widespread and problematic" in both the public and the View Details
Keywords: by Garry Emmons
  • 14 Dec 2009
  • Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

solo travelers or small groups. You step inside, press a button for your destination, the door closes, and off you go down a narrow track. Two minutes later—presto, the door opens again and you alight at your destination. You've arrived... View Details
Keywords: by Martha Lagace; Transportation
  • 17 Mar 2015
  • First Look

First Look: March 17

of intermediaries create safe "money-like" claims, they go about this in different ways. Traditional banks create money-like claims by holding illiquid fixed-income assets to maturity, and they rely on deposit insurance and... View Details
Keywords: Sean Silverthorne
  • 20 Mar 2000
  • Research & Ideas

Incubators: The New Venture Capitalists?

staffing, services, physical space, strategic guidance and more — are popping up in the private sector almost as fast as the dot.com companies they hope to hatch. They're pulling in veteran entrepreneurs and established Internet players... View Details
Keywords: by Kenneth Liss
  • 24 Apr 2017
  • Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

the defining characteristic of the best ones is courage to make bold moves that transform their businesses. Courageous leaders take risks that go against the grain of their organizations. They make decisions with the potential for... View Details
Keywords: by Bill George; Auto; Food & Beverage
  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

be forgotten.” So, if someone asks a company to delete their records because they don't want to be part of any data analysis or algorithms, the company needs to act fast and get it done. Sticking to the usual way of doing things isn't a good idea. Regulations are only... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 01 Oct 2021
  • Research & Ideas

Dying to Lead: How Reaching the Top Can Kill You Sooner

then-headquarters in Schenectady, New York. He relied heavily on GE’s employee directories, which listed all the managers within the company’s organizational structure. He also used US Census data, and other public and private documents... View Details
Keywords: by Jay Fitzgerald
  • 26 May 2022
  • HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

championing privacy as controversy was swirling around an extensive US government surveillance program that had been disclosed by former National Security Agency contractor Edward Snowden. Snowden had leaked information indicating that the government was collecting... View Details
Keywords: by Avery Forman
  • 04 May 2015
  • Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

structures change over time," Shore says. "To complicate matters, in longer-term projects you're going to be iterating between information gathering and solution generating. So the organizational structure needs to switch back... View Details
Keywords: by Carmen Nobel; Video Game; Web Services
  • September 2024 (Revised March 2025)
  • Case

Epic: The Future of Health Information Technology

By: Regina E. Herzlinger and Brian L. Walker
How should the founder and leadership team of a health IT company with more than 45 years of market leadership prepare for the future, while navigating founder transitions and industry changes? Founded by Judy Faulkner in the late 1970s, Epic pioneered electronic... View Details
Keywords: Technological Innovation; Entrepreneurship; Health Care and Treatment; Private Ownership; Customer Focus and Relationships; Information Management; Organizational Change and Adaptation; Business Strategy; Competition; Health Industry; Electronics Industry; Information Technology Industry
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Herzlinger, Regina E., and Brian L. Walker. "Epic: The Future of Health Information Technology." Harvard Business School Case 325-028, September 2024. (Revised March 2025.)
  • 24 Dec 2013
  • First Look

First Look: December 24

institution was able to successfully restructure and emerge from Chapter 11 bankruptcy, challenging conventional views that a financial firm could not survive bankruptcy proceedings as a going concern. A diverse group of View Details
Keywords: Carmen Nobel
  • 19 Dec 2023
  • Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

products company decided to set a real zero climate goal instead of net zero, and how they plan to achieve it. She also describes how Seventh Generation is going beyond a carbon footprint to measure its carbon fingerprints that touch... View Details
Keywords: by Danielle Kost
  • 13 Mar 2023
  • Op-Ed

How Leaders Should Leave

compete for advancement. With the career clock ticking, moving on may be the best option to grow. “No one likes a surprise exit, so don’t walk into the boss’s office, declare you’ve had enough, and announce you are leaving in two weeks for a competitor.” Of course, not... View Details
Keywords: by John Quelch
  • 25 Feb 2014
  • First Look

First Look: February 25

Abstract—Researchers have long hypothesized that research outputs from government, university, and private company R&D contribute to economic growth, but these contributions may be difficult to measure when they take a non-pecuniary... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

private employer in the United States, with 1.5 million workers (2.2 million worldwide). But that size and dominance doesn’t make Walmart immune to pressures faced by any other retail operation. In the second-year Harvard Business School... View Details
Keywords: by Julia Hanna; Retail
  • 18 Jul 2023
  • Research & Ideas

Will Global Demand for Oil Peak This Decade?

Is the globe’s thirst for oil finally topping out? A major international energy watcher says yes, predicting last month that demand for global oil for transport will peak around 2026, plateau for all uses by 2028, and possibly hit a zenith by the end of the decade.... View Details
Keywords: by Alvin Powell, Harvard Gazette; Energy; Industrial Products; Auto; Green Technology
  • 23 Apr 2019
  • First Look

New Research and Ideas, April 23, 2019

for the development and the smooth functioning of capital markets. At the same time, they are often motivated by their own private incentives. This, along with the trade-offs they face and the at-times unintended consequences of the... View Details
Keywords: Dina Gerdeman
  • 02 Apr 2020
  • What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

public and private sectors learn from the events of the past few months? In the public realm, Sandeep Yadav concluded, “It is only by sharing resources globally that we can distribute the burden of fighting the next Black Swan.” The... View Details
Keywords: by James Heskett
  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

low-cost labor but rather fearing high-quality labor that comes at low cost." Regarding the migration of labor, Tayyab Rashid said, "High-paying work is knowledge work. That is not going anywhere." Hemant Rachh agreed,... View Details
Keywords: by by Jim Heskett
  • 02 Apr 2001
  • Research & Ideas

What Makes a Good Leader?

the way to go forward is a true test of leadership," he asserts. Jeff Bezos, founder and CEO of Amazon.com, has said that one of the key elements of being a good business leader is the capacity to tell the hard truths. "Leaders... View Details
Keywords: by Deborah Blagg & Susan Young
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