Publications

Mar 2015
Report

Tax Complexity and the Importance of Simplification

Complexity in the tax code has negative redistributive and growth consequences that have only accelerated over time as more and more policy goals are now implemented through the tax system. This testimony outlines the harmful effects of... View Details

January 1998 (Revised March 1998)
Case

Staples (C)

By: Myra M. Hart, Marco Iansiti and Barbara Feinberg

The search for appropriate hardware and software to support the launch of a new large-scale retail operation forces the management team to define their goals at a very detailed level and to make all underlying assumptions explicit. View Details

Keywords: Goals and Objectives; Information Infrastructure; Applications and Software; Business Startups; Management Teams; Retail Industry

Research Summary

Adoption of Machine Learning Models in Real World Decision Making

By: Himabindu Lakkaraju

The goal of this research is to assess the impact of deploying machine learning models in real world decision making in domains such as health care. View Details

Podcast: When Personalization Leads To Discrimination On AirBnB

In the sharing economy, the goal to personalize the exchange can have some unintended consequences. The Hidden Brain podcast explores how discrimination plays out on AirBnB. View Details

Video

Edmund Rogers - Making A Difference

October 1984
Case

Citibank Indonesia

Describes a dilemma faced by Citibank's country manager for Indonesia. His superiors have asked him to raise his profit goal for 1984. But to produce increased profits he would either have to reduce the amount lent at below-market rates, particularly to prime customers... View Details

Keywords: Cost vs Benefits; Multinational Firms and Management; Banks and Banking; Banking Industry; Indonesia

03 Feb 2016
Video

Pam Wildeman (MBA 2003)

08 Sep 2021
Blog Post

Building the Bridge from Nonprofit to VC with Joshua Mbanusi (MBA 2021)

2021) prove not only is this goal attainable, but also that experience outside of investing can be highly transferable and valuable to the field. Mbanusi’s Road to HBS When sharing the story of his path to HBS and venture capital, Mbanusi... View Details

December 1997 (Revised October 2008)
Case

Wolfgang Keller at Konigsbrau-TAK (A)

By: John J. Gabarro

Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented and experienced commercial director who is not meeting his goals expediently and often requires considerable... View Details

Keywords: Business Subsidiaries; Performance Evaluation; Management Style; Managerial Roles; Behavior; Conflict Management; Situation or Environment; Failure; Employee Relationship Management; Food and Beverage Industry; Ukraine; Germany

October 2015
Case

Beyond the Classroom: OPM Councils

By: Lynda M. Applegate and Jim Sharpe

Three participants from the OPM Executive Ed program struggle to launch small group sessions with a goal of continuing their learning from each other beyond the classroom. View Details

Keywords: Group Dynamics; Team Building; Groups and Teams

December 2008
Case

The Financial Crisis of 2008

By: J. Gunnar Trumbull

This case presents excerpts from the speeches of observers to the 2008 financial crisis, including former and current central bankers, a private banker, and a Nobel-prize winning economist. They present different interpretations of the causes of the financial crisis... View Details

Keywords: Financial Crisis; Financial Management; Policy; History; Perspective

25 Mar 2013
Video

Reset - Episode 1 - A New Model

Research Summary

Making Machine Learning Robust to Adversarial Attacks

By: Himabindu Lakkaraju

The goal of this research is to ensure that machine learning models that we build and deploy are not easily susceptible to attacks by adversarial or malicious entities. View Details

19 Jul 2021
Blog Post

Building a Powerful Network of Talent at American Tower

reflective about my next steps and determine the type of leader I wanted to be.” While she didn’t know it yet, Nyantekyi-Owusu’s goals aligned perfectly with a company that has a significant footprint around the world even if they are not... View Details

Keywords: Technology; Telecommunications

November 2022 (Revised December 2024)
Course Overview Note

The Entrepreneurial Manager: Spring 2025

By: Christina Wallace and Jo Tango

Every Harvard Business School first-year student enrolls in "The Entrepreneurial Manager," a course that focuses on leadership in entrepreneurial settings. This document outlines the course's goals and approach. View Details

Keywords: Entrepreneurial Finance; Entrepreneurs; Founders; Entrepreneurship; Venture Capital; Leadership

Article

Reimagining the Balanced Scorecard for the ESG Era

By: Robert S. Kaplan and David McMillan

Companies are increasingly aware that their customers and society in general expect businesses to adopt and work towards social and environmental objectives as well as the traditional financial ones. This involves not only re-evaluating firms’ models but re-imagining... View Details

Keywords: ESG (Environmental, Social, Governance) Performance; Business Ecosystems; Balanced Scorecard; Adaptation; Business Model; Business and Stakeholder Relations