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    • All HBS Web  (2,350)
      • Faculty Publications  (314)

      Global TeamsRemove Global Teams →

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      • February 2011 (Revised December 2012)
      • Case

      The Ford Fiesta

      By: John Deighton and Leora Kornfeld
      Executives at Ford wondered if social media could be the marketing solution for the launch of the youth-oriented 2010 Fiesta. But with social media came a ceding of control. Some at the company believed that if Ford was going to move beyond its conservative brand image... View Details
      Keywords: Advertising Campaigns; Digital Marketing; Leadership; Goals and Objectives; Brands and Branding; Marketing Strategy; Product Launch; Market Entry and Exit; Standards; Auto Industry
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      Deighton, John, and Leora Kornfeld. "The Ford Fiesta." Harvard Business School Case 511-117, February 2011. (Revised December 2012.) (request a courtesy copy.)
      • January 2011
      • Supplement

      Global Diversity and Inclusion at Royal Dutch Shell (B): The Impact of Restructuring

      By: Sandra J. Sucher and Daniela Beyersdorfer
      The (B) case describes the actions taken by Royal Dutch Shell's CEO and his management team to maintain their commitment to diversity and inclusion (D&I), as introduced in the (A) case, during a major restructuring of the whole organization. View Details
      Keywords: Restructuring; Human Resources; Diversity; Management Teams; Energy Industry; Netherlands
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      Sucher, Sandra J., and Daniela Beyersdorfer. "Global Diversity and Inclusion at Royal Dutch Shell (B): The Impact of Restructuring." Harvard Business School Supplement 611-051, January 2011.
      • January 2011
      • Case

      Shar Matin (A)

      By: David A. Thomas and Elisa Farri
      The head of the subsidiary of a US company faced the decision to present an aggressive growth plan despite his CFO's lack of support. View Details
      Keywords: Business Subsidiaries; Decision Choices and Conditions; Globalized Firms and Management; Leadership; Growth and Development Strategy; Management Teams; United States
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      Thomas, David A., and Elisa Farri. "Shar Matin (A)." Harvard Business School Case 411-082, January 2011.
      • October 2010 (Revised June 2014)
      • Case

      Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard

      By: Robert S. Kaplan and Ricardo Reisen de Pinho
      A new management team at VW do Brazil develops and deploys a strategy map and Balanced Scorecard to accomplish a turnaround and cultural change after eight consecutive years of financial losses and market share declines. The team uses the strategy map to align... View Details
      Keywords: Business Cycles; Developing Countries and Economies; Management Teams; Leadership; Balanced Scorecard; Strategic Planning; Balance and Stability; Motivation and Incentives; Communication Strategy; Competitive Advantage; Auto Industry; Brazil; Germany
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      Kaplan, Robert S., and Ricardo Reisen de Pinho. "Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard." Harvard Business School Case 111-049, October 2010. (Revised June 2014.)
      • 2010
      • Book

      The Class Moves the World: How Business Elites Decipher the World Economy

      By: Richard Vietor and Akiko Nakajo
      This book is an update of How Countries Compete. View Details
      Keywords: Globalized Economies and Regions; Management Teams
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      Vietor, Richard, and Akiko Nakajo. The Class Moves the World: How Business Elites Decipher the World Economy. Tokyo, Japan: Tokuma Shoten, 2010, Japanese ed.
      • July 2010 (Revised December 2010)
      • Case

      Post-Crisis Compensation at Credit Suisse (A)

      By: Clayton S. Rose and Aldo Sesia
      On October 20, 2009, Brady Dougan, the CEO of Credit Suisse Group, announced a new compensation plan for the bank. The announcement had followed quickly on the heels of the G-20 meeting the prior month where, in the wake of the financial crisis, the major governments... View Details
      Keywords: Financial Crisis; Globalized Firms and Management; Governing Rules, Regulations, and Reforms; Taxation; Compensation and Benefits; Organizational Culture; Business and Shareholder Relations; Banking Industry; Financial Services Industry; Switzerland; United Kingdom
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      Rose, Clayton S., and Aldo Sesia. "Post-Crisis Compensation at Credit Suisse (A)." Harvard Business School Case 311-005, July 2010. (Revised December 2010.)
      • March 2010 (Revised February 2013)
      • Case

      NFL UK

      By: Elie Ofek, David B. Godes and Peter Wickersham
      The NFL faces a decision on how to continue efforts to grow its fanbase in the U.K. The decision needs to take into account lessons learned from previous NFL activities in Europe, market research on the U.K. sports fan, and the implications of any move on the U.S. fan.... View Details
      Keywords: Cross-Cultural and Cross-Border Issues; Innovation and Invention; Brands and Branding; Marketing Strategy; Sports; Expansion; Sports Industry; Europe; United Kingdom; United States
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      Ofek, Elie, David B. Godes, and Peter Wickersham. "NFL UK." Harvard Business School Case 510-105, March 2010. (Revised February 2013.)
      • 1 Mar 2010
      • Conference Presentation

      Language Mandates, Power & Emotions in Globally Distributed Teams

      By: Tsedal Neeley
      Keywords: Groups and Teams; Emotions; Power and Influence
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      Neeley, Tsedal. "Language Mandates, Power & Emotions in Globally Distributed Teams." University of Virginia, Darden School of Business, March 1, 2010.
      • February 2010 (Revised June 2010)
      • Case

      Arup: Building the Water Cube

      By: Robert G. Eccles, Amy C. Edmondson and Dilyana Karadzhova
      Arup, an engineering firm, collaborated with PTW Architects and China Construction Design Institute to develop a design for the 2008 Beijing Summer Olympics Aquatics Center design competition. Their winning concept for the Water Cube combined elements of Chinese... View Details
      Keywords: Buildings and Facilities; Environmental Sustainability; Design; Construction; Cross-Cultural and Cross-Border Issues; Projects; Groups and Teams; Real Estate Industry; Sports Industry; Beijing; Sydney
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      Eccles, Robert G., Amy C. Edmondson, and Dilyana Karadzhova. "Arup: Building the Water Cube." Harvard Business School Case 410-054, February 2010. (Revised June 2010.)
      • 1 Feb 2010
      • Conference Presentation

      Language Mandates, Power & Emotions in Globally Distributed Teams

      By: Tsedal Neeley
      Keywords: Groups and Teams; Power and Influence; Emotions
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      Neeley, Tsedal. "Language Mandates, Power & Emotions in Globally Distributed Teams." Boston College, Carroll School of Management, February 1, 2010.
      • November 2009
      • Supplement

      Managing a Global Team: Greg James at Sun Microsystems, Inc. (B)

      By: Tsedal Neeley
      This case updates students on the steps Greg James took to solve the problems that instigated the crisis documented in “Managing a Global Team: Greg James at Sun Microsystems, Inc. (A).” We find out how James solves the process problems involved in his team's breakdown... View Details
      Keywords: Customer Satisfaction; Globalized Firms and Management; Crisis Management; Service Delivery; Business Processes; Performance Productivity; Groups and Teams; Technology Industry
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      Neeley, Tsedal. "Managing a Global Team: Greg James at Sun Microsystems, Inc. (B)." Harvard Business School Supplement 410-020, November 2009.
      • 2009
      • Book

      Merchants to Multinationals

      By: G. Jones
      Merchants to Multinationals examines the evolution of multinational trading companies from the eighteenth century to the present day. During the Industrial Revolution, British merchants established overseas branches which became major trade intermediaries and... View Details
      Keywords: Trade; Foreign Direct Investment; Multinational Firms and Management; Business History; Alliances; Groups and Teams; Distribution Industry; Africa; Asia; Great Britain; Latin America
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      Jones, G. Merchants to Multinationals. Tokyo: Nihon Keizai Hyoronsha, 2009, Japanese ed.
      • July 2009 (Revised June 2016)
      • Teaching Note

      Managing a Global Team: Greg James at Sun Microsystems, Inc. (A) & (B)

      By: Tsedal Neeley
      Teaching Note for [409003]. View Details
      Keywords: Management; Groups and Teams; Information Technology Industry; Computer Industry
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      Neeley, Tsedal. "Managing a Global Team: Greg James at Sun Microsystems, Inc. (A) & (B)." Harvard Business School Teaching Note 410-014, July 2009. (Revised June 2016.)
      • 2009
      • Working Paper

      Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work

      By: Tsedal Beyene, Pamela J. Hinds and Catherine Durnell Cramton
      In an ethnographic study comprised of interviews and concurrent observations of 145 globally distributed members of nine project teams of an organization, we found that uneven proficiency in English, the lingua franca, disrupted collaboration for both native and... View Details
      Keywords: Spoken Communication; Interpersonal Communication; Globalized Firms and Management; Groups and Teams; Behavior; Emotions; Social and Collaborative Networks
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      Beyene, Tsedal, Pamela J. Hinds, and Catherine Durnell Cramton. "Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work." Harvard Business School Working Paper, No. 09-138, June 2009.
      • May 2009
      • Case

      Who is the Fairest of Them All? Choosing a Leader at Deronde International

      By: Nitin Nohria and Martha Spaulding
      Alain Deronde, the CEO of a French personal care company, has to choose a successor to head global product development from a diverse set of candidates with different backgrounds, strengths, and weaknesses. The candidates include Elise Bernier, Vice President of... View Details
      Keywords: Talent and Talent Management; Management Succession; Diversity; Management Teams; Product Development; Beauty and Cosmetics Industry; France
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      Nohria, Nitin, and Martha Spaulding. "Who is the Fairest of Them All? Choosing a Leader at Deronde International." Harvard Business School Case 409-113, May 2009.
      • February 2009 (Revised July 2012)
      • Case

      Jieliang Phone Home! (A)

      By: Willy Shih, Ethan Bernstein and Nina Bilimoria
      At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details
      Keywords: Compensation and Benefits; Job Design and Levels; Business Processes; Behavior; Motivation and Incentives; Manufacturing Industry; China
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      Shih, Willy, Ethan Bernstein, and Nina Bilimoria. "Jieliang Phone Home! (A)." Harvard Business School Case 609-080, February 2009. (Revised July 2012.)
      • February 2009 (Revised July 2012)
      • Supplement

      Jieliang Phone Home! (C)

      By: Willy Shih, Ethan Bernstein and Nina Bilimoria
      At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators - bright and capable young men and (mostly) women like Jieliang Hao are motivated to improve line productivity through small innovations for faster assembly and... View Details
      Keywords: Globalization; Compensation and Benefits; Surveys; Innovation and Invention; Management Practices and Processes; Production; Performance Productivity; Groups and Teams; Labor and Management Relations; Behavior; Motivation and Incentives; Manufacturing Industry; Telecommunications Industry; China
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      Shih, Willy, Ethan Bernstein, and Nina Bilimoria. "Jieliang Phone Home! (C)." Harvard Business School Supplement 609-082, February 2009. (Revised July 2012.)
      • January 2009
      • Article

      From Regional Star to Global Leader

      By: Nitin Nohria
      Yang Jianguo was recently promoted from country manager for China to global head of product development at a staid French perfume maker. He was chosen for his technical smarts and his knowledge of emerging markets—a critical avenue for growth, given that sales in the... View Details
      Keywords: Communication Strategy; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Leadership Development; Management Teams; Emerging Markets; Product Development; Beauty and Cosmetics Industry; China; Paris
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      Nohria, Nitin. "From Regional Star to Global Leader." Harvard Business Review 87, no. 1 (January 2009).
      • 2009
      • Working Paper

      Virtual Team Learning: Reflecting and Acting, Alone or With Others

      By: Deborah L. Soule and Lynda M. Applegate
      This paper examines virtual team learning in new product development situations. New product development activities manifest novelty, uncertainty and complexity, presenting an extreme need for learning in the course of the work. We present data from an exploratory... View Details
      Keywords: Competency and Skills; Learning; Knowledge Acquisition; Knowledge Use and Leverage; Product Development; Groups and Teams; Behavior
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      Soule, Deborah L., and Lynda M. Applegate. "Virtual Team Learning: Reflecting and Acting, Alone or With Others." Harvard Business School Working Paper, No. 09-084, January 2009.
      • November 2008
      • Case

      The Hong Kong & China Gas Company Ltd.: Negotiating Joint Ventures in China

      By: James K. Sebenius, Michael Shih-ta Chen and Medha Samant
      To deliver 5-6 major new Chinese joint ventures annually, Hong Kong China Gas executives began extracting cross-border negotiating lessons from their 80 existing Chinese JVs. Chairman Alfred Chan and CEO Peter Wong knew that HKGC's growth strategy required significant... View Details
      Keywords: Joint Ventures; Cross-Cultural and Cross-Border Issues; Negotiation Tactics; Interests; Cooperation; Expansion; Utilities Industry; Hong Kong
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      Sebenius, James K., Michael Shih-ta Chen, and Medha Samant. "The Hong Kong & China Gas Company Ltd.: Negotiating Joint Ventures in China." Harvard Business School Case 909-028, November 2008.
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