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  • September 1999 (Revised May 2003)
  • Case

Deloitte & Touche (B): Changing the Workplace

By: Rosabeth M. Kanter and Jane Roessner
Deloitte & Touche women's initiative changed the workplace culture at the firm, solved retention problems, and brought external benefits. Now a new CEO must decide how to take this a step further as competition for talent was even stronger, young people had different... View Details
Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States
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Kanter, Rosabeth M., and Jane Roessner. "Deloitte & Touche (B): Changing the Workplace." Harvard Business School Case 300-013, September 1999. (Revised May 2003.)
  • 28 Jan 2020
  • News

Want to Change the World? Don’t Let Your Own Success Get in the Way.

    Tsedal Neeley

    Tsedal Neeley is the Naylor Fitzhugh Professor of Business Administration, Senior Associate Dean of Faculty Development and Research, and Faculty Chair of the Christensen Center for Teaching... View Details

    • August 2017 (Revised July 2019)
    • Case

    GROW: Using Artificial Intelligence to Screen Human Intelligence

    By: Ethan Bernstein, Paul McKinnon and Paul Yarabe
    Over 10% of all 2017 university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics startup IGS, to recruit for a job. This case puts participants in the shoes of IGS founder and CEO Masahiro... View Details
    Keywords: Big Data; Artificial Intelligence; Talent and Talent Management; Recruitment; Selection and Staffing; Human Resources; Information Technology; AI and Machine Learning; Analytics and Data Science; Financial Services Industry; Air Transportation Industry; Advertising Industry; Manufacturing Industry; Technology Industry; Japan
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    Bernstein, Ethan, Paul McKinnon, and Paul Yarabe. "GROW: Using Artificial Intelligence to Screen Human Intelligence." Harvard Business School Case 418-020, August 2017. (Revised July 2019.)
    • Article

    Why Leadership Training Fails—and What to Do about It

    By: Michael Beer, Magnus Finnström and Derek Schrader
    U.S. corporations spend enormous amounts of money—some $456 billion globally in 2015 alone—on employee training and education, but they aren't getting a good return on their investment. People soon revert to old ways of doing things, and company performance doesn't... View Details
    Keywords: Organizational Change and Adaptation; Leadership Development; Organizational Design; Employees; Business Processes; United States
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    Beer, Michael, Magnus Finnström, and Derek Schrader. "Why Leadership Training Fails—and What to Do about It." Harvard Business Review 94, no. 10 (October 2016): 50–57.
    • August 2023
    • Case

    Beamery: Using Skills and AI to Modernize HR

    By: Boris Groysberg, Alexis Lefort, Susan Pinckney and Carolina Bartunek
    Unicorn human relationships startup Beamery evaluates it's growth versus depth strategy as its strategic partners and customers could become future competitors in a quickly changing AI based human resources and talent management industry View Details
    Keywords: Acquisition; Business Growth and Maturation; Business Startups; Competency and Skills; Experience and Expertise; Talent and Talent Management; Customers; Nationality; Learning; Entrepreneurship; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Values and Beliefs; Cross-Cultural and Cross-Border Issues; Analytics and Data Science; Applications and Software; Disruptive Innovation; Technological Innovation; Job Offer; Job Search; Job Design and Levels; Employment; Human Capital; Europe; United Kingdom; United States
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    Groysberg, Boris, Alexis Lefort, Susan Pinckney, and Carolina Bartunek. "Beamery: Using Skills and AI to Modernize HR." Harvard Business School Case 424-004, August 2023.
    • 01 Dec 2006
    • What Do You Think?

    How Important Is Quality of Labor? And How Is It Achieved?

    jobs as well as labor, most agreed with author Gregory Clark's thesis that "labor quality," not just low cost, is a major driver of capital flows that leads to economic prosperity. This raised questions, though, about the impact... View Details
    Keywords: by by Jim Heskett
    • 12 Jul 2020
    • Working Paper Summaries

    Sticky Capital Controls

    Keywords: by Miguel Acosta-Henao, Laura Alfaro, and Andrés Fernández
    • 20 May 2020
    • News

    How Will COVID-19 Change Demand for Office Space?

    • TeachingInterests

    Senior Executive Leadership Program - China (SELPC)

    By: Stefan H. Thomke

    Today's global business environment offers many exciting prospects for talented executives and ambitious organizations. To take full advantage of emerging opportunities in Greater China and beyond, businesses... View Details

    • 28 Jul 2006
    • Research & Ideas

    Meeting China’s Need for Management Education

    business there? What should they watch out for? What opportunities are ripe for exploration? A: In all areas of greater China, understanding the local systems, the role of government regulation, and the behavior of suppliers, customers, and competitors is essential. No... View Details
    Keywords: by Sean Silverthorne; Education
    • May 2008 (Revised September 2009)
    • Case

    IBM's Dynamic Workplace

    By: Rosabeth M. Kanter
    IBM already competed for talent by being a best workplace. It was one of the first companies to provide paid vacations, health insurance, sick leave, job sharing, and domestic partner benefits. Its human resources portfolio included a full array of progressive policies... View Details
    Keywords: Values and Beliefs; Globalized Firms and Management; Leading Change; Corporate Social Responsibility and Impact; Organizational Culture; Social Enterprise
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    Kanter, Rosabeth M. "IBM's Dynamic Workplace." Harvard Business School Case 308-107, May 2008. (Revised September 2009.)
    • 25 Aug 2022
    • Research & Ideas

    It’s All in a Name: Reputable Investors Help Startups Shine

    Future Flight to Safety: How Economic Downturns Affect Talent Flows to Startups Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/Hispanolistic View Details
    Keywords: by Rachel Layne
    • April 2010
    • Case

    Groupe Ariel S.A.: Parity Conditions and Cross-Border Valuation

    By: Timothy A. Luehrman and James Quinn
    Groupe Ariel evaluates a proposal from its Mexican subsidiary to purchase and install cost-saving equipment at a manufacturing facility in Monterrey. The improvements will allow the plant to automate recycling and remanufacturing of toner and printer cartridges, an... View Details
    Keywords: Exchange Rates; Securities Analysis; Project Evaluation; International Finance; Debt Securities; Currency Exchange Rate; Cash Flow; Cross-Cultural and Cross-Border Issues; Capital Budgeting; Europe; Mexico
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    Luehrman, Timothy A., and James Quinn. "Groupe Ariel S.A.: Parity Conditions and Cross-Border Valuation." Harvard Business School Brief Case 104-194, April 2010.
    • Web

    Managing the Future of Work

    Managing the challenges posed by the changing nature of work Managing the challenges posed by the changing nature of work Multiple forces of change – demographics, technology, automation, globalization – are coming together at an unprecedented pace and scale. How can... View Details
    • January 1995
    • Background Note

    Note on Foreign Direct Investment

    By: Debora L. Spar
    Between 1985 and 1990, the global economy witnessed an unprecedented surge in flows of foreign direct investment (FDI). This sudden increase called back into prominence the range of questions that have long surrounded FDI. What causes firms to expand or contract their... View Details
    Keywords: Foreign Direct Investment
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    Spar, Debora L., and Julia Kou. "Note on Foreign Direct Investment." Harvard Business School Background Note 795-031, January 1995.
    • February 2015
    • Case

    BlackRock: Diversity as a Driver for Success

    By: Boris Groysberg and Katherine Connolly
    In July 2014, the Global Executive Committee (GEC) for BlackRock, the world's largest asset manager, held a two-day offsite to discuss the state of talent within the firm. A year prior, in 2013, Chairman and CEO Laurence (Larry) Fink had asked Global Head of HR Jeff... View Details
    Keywords: Women And Leadership; Diversity; General Management; Leadership; Change Management; Human Capital; Leading Change; Management Practices and Processes; Organizational Culture; Financial Services Industry; United States
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    Groysberg, Boris, and Katherine Connolly. "BlackRock: Diversity as a Driver for Success." Harvard Business School Case 415-047, February 2015.
    • 09 Jun 2020
    • News

    Visa Restrictions Will Worsen The Post-Covid Recession

    • Summer 2018
    • Article

    Why High-Tech Commoditization Is Accelerating

    By: Willy C. Shih
    Knowledge embedded within state-of-the-art production and design tools is a powerful force that is leveling the global technology playing field. It democratizes innovation and makes future competition more challenging. This paper describes the knowledge flows through... View Details
    Keywords: Product Design; Product Commercialization; Product Development; Product Development Strategy; Production; Manufacturing Tools; Manufacturing; Manufacturing Industry; Engineering; Globalization; Goods and Commodities; Knowledge; Commercialization; Business Strategy; Corporate Strategy; Information Infrastructure; Technology Adoption; Consumer Products Industry; Auto Industry; Semiconductor Industry; Electronics Industry; Industrial Products Industry; Information Technology Industry; North America; Asia
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    Shih, Willy C. "Why High-Tech Commoditization Is Accelerating." Art. 59420. MIT Sloan Management Review 59, no. 4 (Summer 2018): 53–58.
    • Article

    Spanning the Institutional Abyss: The Intergovernmental Network and the Governance of Foreign Direct Investment

    By: Juan Alcacer and Paul Ingram
    Global economic transactions such as foreign direct investment must extend over an institutional abyss between the jurisdiction, and therefore protection, of the states involved. Intergovernmental organizations (IGOs), whose members are states, represent an important... View Details
    Keywords: Globalization; Market Transactions; Foreign Direct Investment; Government and Politics; Risk and Uncertainty; Networks; Culture; Complexity; Public Administration Industry
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    Alcacer, Juan, and Paul Ingram. "Spanning the Institutional Abyss: The Intergovernmental Network and the Governance of Foreign Direct Investment." American Journal of Sociology 118, no. 4 (January 2013).
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