Global Leadership - Publications - Faculty & Research

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

examine the most up-to-date best practices and explain how companies can put a smile on customers’ faces and keep them coming back for more. In a recent interview, they explained some of their findings. Aisner: Why is it so important to look closely at View Details

Keywords: by Jim Aisner; Retail

24 Sep 2014
Op-Ed

The Climate Needs Aggressive CEO Leadership

power newly entrusted in corporations to address one of the greatest societal challenges of our time. As Americans march in the streets before the UN Conference, and as the global climate approaches tipping points beyond which lies... View Details

Keywords: by Michael Toffel & Auden Schendler; Energy; Utilities

Teaching Interest

Exec Ed: Real Estate Management Program: Finance, Design, Leadership

By: John D. Macomber

The Real Estate Management Program brings industry leaders and real estate practitioners together to explore real-world scenarios, best practices, and effective management techniques for competing successfully in today's dynamic global markets. View Details

Web

Business in Global Society - Alumni

HBS Fund supports core priorities and new initiatives, and donors have the option to direct their gift specifically to business in global society . To learn about leadership giving opportunities to support... View Details

August 2023
Case

BYD, China, and Global Electric Vehicle Rivalry

By: Cynthia A. Montgomery and Max Hancock

In 2023, BYD, a Chinese electric vehicle (EV) maker, surpassed Tesla to become the world's best-selling EV brand. BYD began selling mobile phone batteries in 1995, acquired a license to sell vehicles in 2002, and spent two decades building its EV brand, growing its... View Details

Keywords: Competition; Competitive Strategy; Expansion; Segmentation; Vertical Integration; Market Participation; Environmental Sustainability; Auto Industry; Electronics Industry; China; Europe; United States; Japan; South Korea

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Online Leadership and Management Courses | HBS Online

Certificate Courses (10) Leadership Principles Professors Joshua Margolis & Anthony Mayo Learn to bring out the best in others by applying and adapting your leadership style and managing the conditions that... View Details

May 2021
Teaching Plan

Gera Developments: Leadership at a Crossroads

By: Christina R. Wing and John Masko

Teaching Plan for HBS Case No. 621-018. For decades, Gera Developments (Gera) was a boutique family-owned real estate development firm in Pune, India. But since 2000, managing director Rohit Gera had turned the company into a dynamic innovator in housing solutions for... View Details

Keywords: Buildings and Facilities; Business Growth and Maturation; Construction; Geographic Location; Global Strategy; Globalized Firms and Management; Housing; Leadership Style; Management Succession; Organizational Change and Adaptation; Organizational Culture; Family Ownership; Family and Family Relationships; Urban Development; Customization and Personalization; Real Estate Industry; Maharashtra; India; San Francisco

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17 Aug 2020
Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

we asked 600 global CEOs across a variety of industries what concerns were keeping them awake at night. Their topics ranged widely, but a handful of overarching mental tasks emerged: Comprehend complex, rapidly changing circumstances... View Details

Keywords: by Boris Groysberg and Robin Abrahams

01 Jun 2008
News

Alfaro Named Young Global Leader

HBS associate professor Laura Alfaro, an expert on international capital flows, foreign direct investment, and sovereign debt, has been named a Young Global Leader 2008 by the World Economic Forum. The honor recognizes the top 200 to 300... View Details

Keywords: Finance; Management

28 Feb 2007
Research & Ideas

Capital Rules: The Tensions of Global Finance

What fuels a global economy? Certainly the easy flow of capital across national boundaries would seem near the top of the list. But financial globalization is not an on/off switch, notes Professor Rawi... View Details

Keywords: by Rawi Abdelal

23 Aug 2010
News

The Drive to Acquire's Impact on Globalization

May 20, 2010
Article

Leaders’ Blindspots Undermine Their Global Language Policies

By: Tsedal Neeley

Editor’s note: This post is part of a six-week blog series on how leadership might look in the future. The conversations generated by these posts will help shape the agenda of a symposium on the topic in June 2010, hosted by HBS’s Nitin Nohria, Rakesh Khurana, and... View Details

Keywords: Culture; Diversity

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25 Feb 2021
News

EU’s largest HR and leadership conference makes a return

01 Jun 2009
News

Dispatches from the Global Classroom

cross-cultural learning aspect to it that you can’t duplicate in the classroom, which is very much a part of being a global business school. That doesn’t mean putting a U.S.-born student in the Paris office of Goldman Sachs. It’s... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management, Scientific, and Technical Consulting Services; Professional Services

November 1997
Case

Royal Ahold NV: Shopkeeper to the Global Village

By: Ray A. Goldberg and Tom Clay

Royal Ahold has become one of the top U.S. food retailers in the United States and Europe, with a family firm that began in the Netherlands and grew to a listing on the U.S. Stock Exchange. It wants to be a global player and is trying to develop a global strategy. View Details

Keywords: Family Business; Cross-Cultural and Cross-Border Issues; Global Strategy; Leadership Style; Public Ownership; Food and Beverage Industry

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01 Jun 2015
News

Learning from Global Immersion Experiences

of Business Administration The wisdom of the Turkish proverb, “A tribulation is better than a hundred warnings,” was not lost on the HBS students who traveled to Istanbul this year as part of the required, yearlong FIELD (Field Immersion Experiences for View Details

01 Mar 2004
News

The New Global Business Manager

There is no such thing as a universal global manager, concluded HBS professor Christopher A. Bartlett in a 1992 article for Harvard Business Review. Rather, multinational corporations require three kinds of specialists: country managers,... View Details

Keywords: Management

12 PM – 1 PM EST, 06 Nov 2018
Webinars: Trending@HBS

China in the Age of Xi Jinping: Domestic Changes and Global Ambitions

China's outward push will remake the global economic and political environment, and business leaders need an understanding of China's leadership to navigate this new world. Join Associate Professor Rithmire to discuss the evolution of the business landscape in China. View Details

01 Dec 2008
News

The CEO and the Functions of Leadership

In a working paper presented at the June colloquium, HBS professors Michael Porter and Nitin Nohria consider the CEO’s role in the large, complex organization that is typical in today’s global economy. An excerpt follows: “CEOs must... View Details

April 2006
Case

Finance Leadership in Novartis Consumer Health Businesses

By: Boris Groysberg and Ingrid Vargas

Describes and contrasts the roles and challenges of three high-performing finance heads at Novartis Consumer Health businesses in Australia, Japan, and Venezuela. All three faced tremendous pressures in terms of managing time and limited resources, but the particular... View Details

Keywords: Finance; Financial Management; Multinational Firms and Management; Leadership Style; Health Industry; Japan; Australia; Venezuela

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