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- All HBS Web
(662)
- News (188)
- Research (381)
- Events (1)
- Multimedia (1)
- Faculty Publications (83)
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- 07 Oct 2011
- Research & Ideas
The Steve Jobs Legacy
another star in that constellation. William Kirby (General Management) Steve Jobs's legacy is everywhere, not the least in Chinese cities where the Apple stores are crowded from dawn to dusk, and where there are not only knock-off phones... View Details
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
make mistakes or take shortcuts to get their work done." Merchandise ends up being misshelved, or not shelved at all. The store claims to have it, but neither the customer nor employees can find it. If other... View Details
- 07 Aug 2000
- Research & Ideas
Rocket Science Retailing
each store by product category. It uses its merchandise planning system to automatically adjust the inventory at a store based on sales in each product category. Thus, a View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
Look at the business model. Walmart catapulted into a $400-billion-plus company by luring customers into stores with groceries at very low margins, reaping the benefits of additional trips, which generated... View Details
- 27 Apr 2010
- First Look
First Look: April 27
competitors in setting up towers but engage in a brutal competition with them in the marketplace? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/110057-PDF-ENG Dollarama Inc. Andre F. PéroldHarvard Business School Case 210-041 Dollarama is the leading... View Details
Keywords: Martha Lagace
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
Executives must adjust the span of control for each key position and unit on the basis of how the company delivers value to customers. Consider Wal-Mart, which has configured its entire organization to deliver low prices. Wal-Mart's strategy depends on standardization... View Details
Keywords: by Robert Simons
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
industry, which reached global sales of $1.9 trillion in 2019. Even before the pandemic, roughly 28 percent of global apparel transactions were happening online. At the same time, many brands had closed their physical stores in the... View Details
- 18 Apr 2005
- Research & Ideas
Prosper with Multi-Channel Retailing
the brand in all major facets of the store experience," he said. "The one thing we pride ourselves on is the presentation of the merchandise in our stores." While many of Abercrombie's... View Details
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
bonds generates a crowding out of corporate lending. For a given domestic firm, new debt is less likely to be a loan—i.e., the loan supply contracts—when local banks have purchased more domestic sovereign debt and when that debt is risky... View Details
Keywords: Sean Silverthorne
- 01 Mar 2011
- First Look
First Look: March 1
mind-set and will be expected to offer your CEO deep insights on key business decisions. This article explores those developments in more detail and explains other findings about the latest requirements in each of seven C-level jobs: CIO, chief marketing and sales... View Details
Keywords: Sean Silverthorne
- 01 Nov 2016
- First Look
First Look - November 1, 2016
the increasing role of technology (digital and mobile) as well as the use by consumers of alternative signals of status, such as wearing less prominently branded apparel, being less conformist (e.g., entering a luxury store in a casual... View Details
Keywords: Sean Silverthorne
- 28 Aug 2007
- First Look
First Look: August 28, 2007
Harvard Business School Case 107-035 Obadiah Vineyard's owners create financial statements in accordance with generally accepted accounting principles (GAAP) to help them obtain funding to plant more acreage. The owners grapple with... View Details
Keywords: Martha Lagace
- 01 Dec 2015
- Research & Ideas
What to Do When Your Organization Has Dueling Missions
A couple of years ago, hip-hop artist Macklemore topped the Billboard 100 chart with Thrift Shop, a paean to buying inexpensive used clothing from Goodwill Industries. Indeed, like the rapper, millions of people know Goodwill primarily as a successful retailer; in... View Details
Keywords: by Carmen Nobel
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
Amazon. Customer service is relative, a product of customer expectations compared to actual experiences. Amazon has created very high customer expectations for in-stock merchandise and rapid delivery and, in the past, View Details
- 11 Sep 2012
- First Look
First Look: September 11
conditions on sequence memory. In addition, conscious thought appeared to increase intrusion nowness and arousal. Limitations. The analogue design and healthy participant sample prevent from generalizing results to other populations.... View Details
Keywords: Sean Silverthorne
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
And—oh, yes—Rovell was just a kid in his teens. Nevertheless, he launched a business-of-sports talk show on Northwestern University's student radio station, WNUR. His "producer" (actually, a roommate) aggressively pursued big-name players, View Details
Keywords: by Michael Wheeler
- 30 Jun 2003
- Research & Ideas
Computer Security is For Managers, Too
each warrants. A bank, for instance, might assign the greatest amount of protection to the database that stores its customers' financial information. For a pharmaceutical company, it might be the research servers that hold data on... View Details
- 19 May 2015
- First Look
First Look: May 19
server or set of servers to store transactions and also avoiding any single party that can ban certain participants or certain types of transactions. Bitcoin is of interest to economists in part for its potential to disrupt existing... View Details
Keywords: Sean Silverthorne
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
pressed pleats? Krasnow worked at General Foods for two years, developing fast-food products for the home kitchen. Then he joined the Jewel Companies, a food retailer, first bagging groceries at a Star Market in Cambridge, and later... View Details
Keywords: by John S. Rosenberg
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
most profitable. "Not only are merchandise profits higher under contingent free shipping than under free shipping, but our estimates imply that the firm could derive even higher merchandise profits by... View Details