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Show Results For
- All HBS Web
(755)
- People (2)
- News (185)
- Research (387)
- Events (2)
- Multimedia (3)
- Faculty Publications (226)
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- 18 Sep 2007
- First Look
First Look: September 18, 2007
within the task network and serve to separate one set of tasks from another. Placing a transaction in a particular location in turn requires work to define, count (or measure), and pay for the transacted objects. The costs of this work (labeled mundane transaction... View Details
Keywords: Martha Lagace
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
Electric, and Carnegie Steel were all founded in the 1880s; in the following decade came Wrigley's Chewing Gum, General Electric, Burroughs, and Pepsico. These companies developed modern sales techniques, created procedures for management... View Details
Keywords: by Laura Linard
- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
New Video: Books@Baker Virtual Session with Michael Beer After prospering for more than 100 years, General Electric found itself in trouble in the early 2000s, facing the double wallop of a depressed energy... View Details
Keywords: by Dina Gerdeman
- 10 May 2016
- First Look
May 10, 2016
the Challenges of Distributed Generation American Electric Power, like most utilities in the U.S. is currently exposed to distributed generation and the problem of... View Details
Keywords: Carmen Nobel
- 18 Jan 2016
- Research & Ideas
Hazard Warning: The Unacceptable Cost of Toxic Workers
based on productivity, you’re going to tend to hire more of these individuals,” Minor says, adding that many companies value productivity above other traits. Longtime General Electric CEO Jack Welch had his... View Details
Keywords: by Roberta Holland
- Research Summary
Overview
The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details
- 04 Oct 2021
- What Do You Think?
How Do We Make Sure the Right People End Up with Power in Organizations?
Why Some Companies Make the Leap and Others Don’t (HarperBusiness, 2001) James L. Heskett, “NYPD New.” Case No. 9-396-293 (HBS Publishing, 1997) Dacher Keltner, The Power Paradox: How We Gain and Lose Influence (Penguin Press, 2016). Tom Wolfe, The View Details
Keywords: by James Heskett
- 11 Nov 2014
- First Look
First Look: November 11
transformation and connection are spreading across even the most traditional industrial segments and creating a staggering array of business opportunities and threats. The digitization of tasks and processes has become essential to competition. View Details
Keywords: Sean Silverthorne
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
1989 about service in the auto industry, Ford Motor Co.: Dealer Sales and Service, puts it best: “Nothing much has changed over 25 years. The experience is still generally awful.” Sure, there have been pockets of customer-service... View Details
- 28 Sep 2010
- First Look
First Look: September 28, 2010
http://www.hbs.edu/research/pdf/11-027.pdf Platform Envelopment Authors:Thomas R. Eisenmann, Geoffrey Parker, and Marshall Van Alstyne Publication:Strategic Management Journal (forthcoming) Abstract Due to network effects and switching costs in platform markets,... View Details
Keywords: Sean Silverthorne
- 15 Dec 2021
- Research & Ideas
The 10 Most Popular Articles of 2021
by Cynthia Montgomery and Ashley Whillans show how mistreating workers can have deadly consequences. 6. Dying to Lead: How Reaching the Top Can Kill You Sooner A study of General Electric employees by Tom... View Details
Keywords: by Danielle Kost
- 04 Nov 2010
- What Do You Think?
Why Do We Chase Stars?
and Nitin Nohria, extended the inquiry to 20 General Electric top executives who moved to high positions in other companies. They concluded that those who "took over, built, or implemented management... View Details
Keywords: by Jim Heskett
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
employment-related rights such as arbitration but cannot do any work for their employer. If the no-work rule is violated, the employee must be paid. Furloughs often have a specified end date that can be adjusted as the economic outlook becomes clearer. Companies like... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 14 Jan 2020
- Research & Ideas
The Business Case for Becoming a Jack-of-All-Trades
papers created by the Institute of Electrical and Electronics Engineers. (Often innovation research looks at patents; however, given the time it takes for research to be commercialized, academic papers provide a much quicker gauge for the... View Details
Keywords: by Michael Blanding
- 12 Dec 2011
- HBS Case
HBS Cases: Clocky, the Runaway Alarm Clock
in the alarm clock market since the 1950s, when General Electric-Telechron started selling clocks with snooze buttons. "For some reason, we had relegated the alarm clock to be a low-involvement, low-cost item with no emotional... View Details
- 18 Oct 2011
- First Look
First Look: October 18
environmentally beneficial functions: it diverts waste from landfill and it produces renewable energy. At the same time, the waste-to-energy firm serves and collects revenue from two types of customers: waste generators who pay for waste... View Details
Keywords: Sean Silverthorne
- 04 Oct 2011
- First Look
First Look: October 4
reorganization of the bureaucracy, and (c) an increase in monitoring by both the government and the general public. Correspondingly, we advance managerial implications that stem from these recent changes, illustrated by recent MNC and... View Details
Keywords: Sean Silverthorne
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
“Most [business scholars] would agree that our primary duties include teaching our students and generating new knowledge in our research,” writes Toffel. “But the lack of practical relevance of much of our research might suggest that few... View Details
- 18 Oct 2017
- Research & Ideas
How Economic Clusters Drive Globalization
suggests that economic clusters—usually used to explain development in local economies—have had a much wider impact on world economics than generally recognized. Harvard-Newcomen Fellow Valeria Giacomin calls clusters “the building blocks... View Details
- 08 Sep 2008
- HBS Case
The Value of Environmental Activists
There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details