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  • All HBS Web  (654)
    • News  (181)
    • Research  (362)
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Show Results For

  • All HBS Web  (654)
    • News  (181)
    • Research  (362)
    • Events  (3)
    • Multimedia  (10)
  • Faculty Publications  (97)
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  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

although they received significantly lower levels of labor income than their native born counterparts. Overall, the contribution of foreign born inventors to U.S. innovation was substantial, but we also find evidence of an immigrant inventor wage View Details
Keywords: Carmen Nobel
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

is what business is about. Much to my surprise, I found that this was the exception rather than the rule for most businesses. “As I delved deeper into companies seeking to become more customer-centric, the biggest gap I discovered was the... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

claiming an unexpected career toll among scientific researchers, and particularly on women, new research shows. If you are female, have young children, or work in a lab, you are more likely to feel the career-crunching effects dealt by the pandemic. A well-documented... View Details
Keywords: by Sean Silverthorne
  • 08 May 2023
  • Research & Ideas

How Trump’s Anti-Immigrant Rhetoric Crushed Crowdfunding for Minority Entrepreneurs

but that gap triples during periods of high public anxiety over immigration in the United States. “When there is the greatest anxiety, we see this funding shortfall.” Banks have historically rejected loan applications from Black, Asian,... View Details
Keywords: by Scott Van Voorhis
  • 06 Jan 2020
  • Research & Ideas

Motivate Your High Performers to Share Their Knowledge

Sometimes a little push like that is all employees need to get out of a rut. About the Author Michael Blanding is a writer based in Boston. [Image: Mark Kostich] Related Reading Ignore This Advice at Your Own Peril Knowledge Transfer: You Can't Learn Surgery By... View Details
Keywords: by Michael Blanding
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

recently become sensitive to a gap in our strategy map/BSC framework by not paying sufficient attention to enterprise risk management (ERM). Obviously, many large financial institutions, despite having risk... View Details
Keywords: by Martha Lagace
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

to deliver—is glaring. In part, I think this gap has grown because leadership is such a complex phenomenon. It's a phenomenon partly rooted in psychology with respect to the sense of identity that leaders have. It is rooted in sociology... View Details
Keywords: by Martha Lagace; Education
  • 30 Jul 2018
  • Research & Ideas

Why Ethical People Become Unethical Negotiators

deliberate on important decisions. Masking the gender of applicants for tech jobs before deciding whether they should be interviewed can remove bias from the process. And when selecting employees for a task, managers should compare two or... View Details
Keywords: by Dina Gerdeman
  • 11 Jul 2016
  • HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

There’s a new frontier in diversity programs focused not on race or gender but on cognitive ability. The growing interest in neurodiversity—hiring people with cognitive disabilities like Autism Spectrum Disorder (ASD)—is motivated by... View Details
Keywords: by Roberta Holland; Technology
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

innovative new products and services, new commercial ventures, or new approaches that create social impact. These are also the kinds of problems rising leaders care about: climate change, race and gender inequities, education shortfalls,... View Details
Keywords: by Sean Silverthorne
  • 15 Jul 2019
  • Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

disproportionate stock price hit to an earnings miss reflects that informational problem. The promise of private equity involves solving that gap between owners and managers. Buybacks must be interpreted in that context as either... View Details
Keywords: by Dina Gerdeman
  • 04 Nov 2010
  • What Do You Think?

Why Do We Chase Stars?

evolved in management by gender bias with skills and talents so alien to their male counterparts that they are uniquely powerful in an information world?" Other questions come to mind. Do we continue to overstate the portability of... View Details
Keywords: by Jim Heskett
  • 08 Feb 2000
  • Research & Ideas

Women Negotiating in the New Millenium

it's possible that women have the expectation that men are better" at negotiation. Simmons College's Kolb, an authority on gender issues, asserted that people need to take another look at the routine interactions they have in their... View Details
Keywords: by Martha Lagace
  • 30 Oct 2019
  • Research & Ideas

How to Recover Gracefully After Shutting Down Your Startup

startup. Liquidation follows and, along with it, a contentious auction of assets to pay creditors. “There are many things that entrepreneurs can do to fail well—in ways that preserve their relationships and integrity—and to position... View Details
Keywords: by Danielle Kost
  • 08 Apr 2013
  • Research & Ideas

Women’s Summit Celebrates ‘Sisterhood of the Traveling Pantsuit’

Ann Moore (HBS MBA '78)—called it, "the sisterhood of the traveling pantsuit." The anniversary has become a focal point for the School's efforts over the past few years to address its gender disparities head-on. Women now make... View Details
Keywords: by Katie Koch & Harvard Gazette
  • 12 Oct 2022
  • Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

post-doctoral researcher at the Université Paris-Dauphine, and Michelangelo Rossi, assistant professor at Télécom Paris. In a political environment where racial injustice draws plenty of attention from all sides, companies that want to lead on the issue need to View Details
Keywords: by Pamela Reynolds; Technology; Travel
  • 04 Apr 2012
  • Research & Ideas

When Founders Recruit Friends and Family as Investors

that I could do it myself, even if that meant stretching things a bit too far. Also, taking money from him would cause problems if things went sour." Brian's last point worries many other founders and investors. Just as cofounding with friends and family creates... View Details
Keywords: by Noam Wasserman
  • 10 Oct 2011
  • Research & Ideas

Retailing Revolution: Category Killers on the Brink

just this week, Gap Inc. announced it will shut a fifth of its stores in North America over the next two years. Even in categories where only one retailer now exists—Best Buy in electronics and Barnes & Noble in books—the category... View Details
Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
  • 03 Jan 2018
  • What Do You Think?

In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?

the case in the province of British Columbia in Canada." Lydia asked, "Wouldn't a more positive answer be to attract, hire, & pay equitably & fairly, the many senior qualified women available for leadership roles?"... View Details
Keywords: by James Heskett
  • 08 Feb 2021
  • Book

How to Make the World Better, Not Perfect

all we’re told is ‘that’s not good enough’ then we’re going to give up.” Bazerman’s book closes that gap by drawing lessons from philosophy, yes, but also from behavioral economics, psychology, and negotiation theory to show how we can do... View Details
Keywords: by Michael Blanding
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