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Show Results For

  • All HBS Web  (830)
    • News  (239)
    • Research  (390)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (162)
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  • 10 Nov 2003
  • Research & Ideas

Globalization: The Strategy of Differences

exploiting differences. Indeed, in their rush to exploit the similarities across borders, multinationals have discounted the original global strategy: arbitrage, the strategy of difference. Of course, we're all familiar with arbitrage in... View Details
Keywords: by Pankaj Ghemawat
  • 10 Sep 2001
  • Research & Ideas

Do You Have Change Fatigue?

information—and it sat on managers' shelves. No follow-up ever took place. You're probably laughing—or wincing—in recognition of what has become a familiar tale of corporate change efforts. Indeed, with all the transformation efforts... View Details
Keywords: by Nick Morgan
  • 10 Aug 2015
  • Research & Ideas

New Medical Devices Get To Patients Too Slowly

led to the longest delays. Rather, we observed many big regulatory delays for devices that are put in new product categories, but built on technologies the FDA is already familiar with," says Stern. "That suggests there is something more... View Details
Keywords: by Michael Blanding; Health; Technology
  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

failed to create a compelling vision, and the company continued with no clear direction. Pressure For Unanimity This meeting shows how the pressure for unanimity can prevent employees of roughly equal grade and status—even top managers—from exploring their differences.... View Details
Keywords: by Leslie A. Perlow
  • 17 Dec 2008
  • Lessons from the Classroom

‘Ted Levitt Changed My Life’

soccer is something he would mock." Another familiar part of the household was the clack of the typewriter coming from Levitt's upstairs office. From the moment he emigrated from Vollmerz, Germany, at age 10, Levitt seems to have... View Details
Keywords: by Julia Hanna; Education; Retail
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

worldwide. Most scholars at HBS and other institutions never took Al's courses; most were not very familiar with the field of business history. But they would tell you in earnest and in intense terms about what Chandler's work meant to... View Details
Keywords: by Sean Silverthorne
  • June 2016
  • Article

Social and Spatial Clustering of People at Humanity's Largest Gathering

By: Ian Barnett, Tarun Khanna and Jukka-Pekka Onnela
Macroscopic behavior of scientific and societal systems results from the aggregation of microscopic behaviors of their constituent elements, but connecting the macroscopic with the microscopic in human behavior has traditionally been difficult. Manifestations of... View Details
Keywords: Familiarity; Demographics; Behavior; India
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Barnett, Ian, Tarun Khanna, and Jukka-Pekka Onnela. "Social and Spatial Clustering of People at Humanity's Largest Gathering." PLoS ONE 11, no. 6 (June 2016).
  • August 1996 (Revised October 2003)
  • Case

NutraSweet in China (A)

By: Michael Y. Yoshino and Carin-Isabel Knoop
Eve Stacey, a recent Harvard MBA, has the challenging task of evaluating the market opportunity for NutraSweet in China. She must decide how best to develop the market for the product in China. May be used with NutraSweet in China (B). View Details
Keywords: Marketing Strategy; Product Launch; Product; Familiarity; Commercialization; China
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Yoshino, Michael Y., and Carin-Isabel Knoop. "NutraSweet in China (A)." Harvard Business School Case 397-029, August 1996. (Revised October 2003.)
  • 2020
  • Working Paper

Social Attachment to Place and Psychic Costs of Geographic Mobility: How Distance from Hometown and Vacation Flexibility Affect Job Performance

By: Prithwiraj Choudhury and Ohchan Kwon
Using a natural experiment and field interviews, this paper studies how social attachment to place imposes psychic costs on workers who experience geographic mobility. This is especially salient when workers are assigned to locations far from their hometown, which may... View Details
Keywords: Distance From Hometown; Social Attachment To Place; Psychic Costs; Worker Performance; Natural Experiment; Geographic Location; Familiarity; Employees; Performance; India
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Choudhury, Prithwiraj, and Ohchan Kwon. "Social Attachment to Place and Psychic Costs of Geographic Mobility: How Distance from Hometown and Vacation Flexibility Affect Job Performance." Harvard Business School Working Paper, No. 19-010, August 2018. (Revised January 2020.)
  • July 2023
  • Article

The Old Boys' Club: Schmoozing and the Gender Gap

By: Zoë B. Cullen and Ricardo Perez-Truglia
Offices are social places. Employees and managers take breaks together and talk about family and hobbies. In this study, we show that employees’ social interactions with their managers can be advantageous for their careers, and that this phenomenon contributes to the... View Details
Keywords: Career; Promotions; Social Interactions; Networking; Interpersonal Communication; Familiarity; Equality and Inequality; Gender
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Cullen, Zoë B., and Ricardo Perez-Truglia. "The Old Boys' Club: Schmoozing and the Gender Gap." American Economic Review 113, no. 7 (July 2023): 1703–1740. (Lead Article.)
  • 2017
  • Working Paper

Homophily in Entrepreneurial Team Formation

By: Paul A. Gompers, Kevin Huang and Sophie Q. Wang
We study the role of homophily in group formation. Using a unique dataset of MBA students, we observe homophily in ethnicity and gender increases the probability of forming teams by 25%. Homophily in education and past working experience increases the probability of... View Details
Keywords: Groups and Teams; Diversity; Familiarity; Entrepreneurship; Venture Capital; Performance
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Gompers, Paul A., Kevin Huang, and Sophie Q. Wang. "Homophily in Entrepreneurial Team Formation." Harvard Business School Working Paper, No. 17-104, May 2017.
  • 2009
  • Chapter

Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition

By: Amy C. Edmondson, Kate Roloff and Lucy H. MacPhail
We review research on expertise diversity, psychological safety, team collaboration, and role identity to propose a model in which reciprocal affirmations of expertise identity among team members—a feature of the team environment that we conceptualize as a dimension of... View Details
Keywords: Interpersonal Communication; Experience and Expertise; Learning; Knowledge Use and Leverage; Groups and Teams; Familiarity; Identity; Cooperation
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Edmondson, Amy C., Kate Roloff, and Lucy H. MacPhail. "Collaboration Across Knowledge Boundaries within Diverse Teams: Reciprocal Expertise Affirmation as an Enabling Condition." In Exploring Positive Identities and Organizations: Building a Theoretical and Research Foundation, edited by Laura M. Roberts and Jane E. Dutton, 311–332. Psychology Press, 2009.
  • Article

Work Group Rituals Enhance the Meaning of Work

By: Tami Kim, Ovul Sezer, Juliana Schroeder, Jane L. Risen, Francesca Gino and Michael I. Norton
The many benefits of finding meaning in work suggest the importance of identifying activities that increase job meaningfulness. The current paper identifies one such activity: engaging in rituals with workgroups. Five studies (N = 1,099) provide evidence that... View Details
Keywords: Groups; Meaningfulness; Task Meaning; Ritual; Teams; Organizational Citizenship; Groups and Teams; Behavior; Familiarity
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Kim, Tami, Ovul Sezer, Juliana Schroeder, Jane L. Risen, Francesca Gino, and Michael I. Norton. "Work Group Rituals Enhance the Meaning of Work." Organizational Behavior and Human Decision Processes 165 (July 2021): 197–212.
  • March 2000
  • Background Note

Fall Before Rising, A: The Story of Jai Jaikumar (A)

By: H. Kent Bowen, Richard Compton Squire, Sarah Patricia Vickers-Willis and Harry James Wilson
What is the relationship between good fortune, professional success, and a moral obligation to other people? Jai Jaikumar, who as a youth was saved by a shepherd woman after a tragic mountaineering accident in the Himalayas, and who later rose to the top of his... View Details
Keywords: Moral Sensibility; History; Personal Development and Career; Relationships; Familiarity; Perception; Welfare
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Bowen, H. Kent, Richard Compton Squire, Sarah Patricia Vickers-Willis, and Harry James Wilson. "Fall Before Rising, A: The Story of Jai Jaikumar (A)." Harvard Business School Background Note 600-047, March 2000.
  • 15 Apr 2002
  • Research & Ideas

In the Virtual Dressing Room Returns Are A Real Problem

electronic commerce than in the B2B segment, since industry standards for characterizing color and fabric are more familiar forms of communication for business partners than for individual consumers. Compounding the difficulty in... View Details
Keywords: by Jan Hammond & Kristin Kohler; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 01 Jul 2021
  • Office Hours

Readers Ask: Which Companies Are Transforming Work?

system. They’re just not working. "We do a very poor job of teaching that in the United States—giving people a basic familiarity with digital technology." "The second is that a lot of the shortage of workers is coming in the form of... View Details
Keywords: by Kristen Senz; Retail; Manufacturing
  • 2010
  • Working Paper

Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance

By: Heidi K. Gardner, Francesca Gino and Bradley R. Staats
In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout the course of projects in order to perform effectively. Yet, many teams fail to do so. Drawing on the resource-based view of the firm, we examine how... View Details
Keywords: Interpersonal Communication; Knowledge Sharing; Knowledge Use and Leverage; Performance Effectiveness; Quality; Groups and Teams; Risk and Uncertainty; Familiarity
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Gardner, Heidi K., Francesca Gino, and Bradley R. Staats. "Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance." Harvard Business School Working Paper, No. 11-009, July 2010. (Revised September 2011.)
  • July 2012
  • Article

iPhones for Friends, Refrigerators for Family: How Products Prime Social Networks

By: Lalin Anik and Michael I. Norton
We show that priming consumers with products associated with specific social networks increases the salience of those networks, influencing both word-of-mouth intentions and consumption. Consumers were exposed to friend- or family-related products (e.g., game consoles... View Details
Keywords: Family and Family Relationships; Product; Customers; Familiarity; Social and Collaborative Networks
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Anik, Lalin, and Michael I. Norton. "iPhones for Friends, Refrigerators for Family: How Products Prime Social Networks." Social Influence 7, no. 3 (July 2012): 154–171.
  • 17 Mar 2021
  • Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

profitability, it’s natural to ask whether these new online shoppers will increase product returns. Based on their lack of familiarity with online apparel shopping, retailers might expect new customers to return items more often compared... View Details
Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail
  • 08 Dec 2014
  • Research & Ideas

A Manager’s Guide to International Strategy

companies grappling with the familiar (yet complex) questions that confront any organization trying to do business across borders. According to Collis, every strategic choice that multinationals face falls into one of the following four... View Details
Keywords: by Julia Hanna
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