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Show Results For
- All HBS Web
(11,634)
- People (96)
- News (4,330)
- Research (4,074)
- Events (80)
- Multimedia (275)
- Faculty Publications (2,561)
- Fall 2018
- Article
The Value of Fit Information in Online Retail: Evidence from a Randomized Field Experiment
By: Santiago Gallino and Antonio Moreno
Online channels generate frictions when selling products with nondigital attributes, such as apparel. Customers may be reluctant to purchase products they have not been able to try on, and those customers who do purchase may return products when they do not fit as... View Details
Keywords: Supply Chain Information; Fit Uncertainty; Online Retail; Randomized Field Experiment; Virtual Fitting Room; Digital Retail; Customization and Personalization; Internet and the Web; Value; Performance Improvement; Apparel and Accessories Industry; Retail Industry
Gallino, Santiago, and Antonio Moreno. "The Value of Fit Information in Online Retail: Evidence from a Randomized Field Experiment." Manufacturing & Service Operations Management 20, no. 4 (Fall 2018): 767–787.
- April 2014
- Article
Awards Unbundled: Evidence from a Natural Field Experiment
By: Nava Ashraf, Oriana Bandiera and Scott S. Lee
Organizations often use non-monetary awards to incentivize performance. Awards may affect behavior through several mechanisms: by conferring employer recognition, by enhancing social visibility, and by facilitating social comparison. In a nationwide health worker... View Details
Keywords: Social Comparison; Awards; Optimal Expectactions; Zambia; Status and Position; Performance Expectations; Motivation and Incentives; Health Care and Treatment; Health Industry; Zambia
Ashraf, Nava, Oriana Bandiera, and Scott S. Lee. "Awards Unbundled: Evidence from a Natural Field Experiment." Journal of Economic Behavior & Organization 100 (April 2014): 44–63.
- 01 Apr 2001
- News
K.O. Chia: The Voice of Experience
problem.” But when a partnership works, the experience can be highly rewarding. That’s why Chia has been sharing his insights with HBS professor Dorothy Leonard, who is studying the mentoring process. Chia hopes her research will improve... View Details
- January 2021 (Revised March 2022)
- Case
Arçelik: From a Dealer Network to an Omnichannel Experience
By: Ayelet Israeli and Fares Khrais
Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details
Keywords: Digital Marketing; Bricks And Mortar; Franchise Management; Franchising; Dealer Network; Dealers; B2B; B2B2C; Tradition; Culture Change; Cultural Adaptation; Omnichannel; Omnichannel Retail; Omni-channel; Omnichannel Retailing; Sales Channels; Sales Channel Development; Channel Management; Channels Of Distribution; Marketplace; Platforms; Collaboration; Online Channel; Online Data; Online Sales; Online Shopping; Online; Retail; Retailing; Disruption; Transformation; Franchise Ownership; Change Management; Partners and Partnerships; Consumer Behavior; Sales; Internet and the Web; Marketing Strategy; Conflict and Resolution; Conflict Management; Organizational Culture; Distribution Channels; Digital Transformation; Digital Platforms; Electronics Industry; Retail Industry; Consumer Products Industry; Turkey
Israeli, Ayelet, and Fares Khrais. "Arçelik: From a Dealer Network to an Omnichannel Experience." Harvard Business School Case 521-067, January 2021. (Revised March 2022.)
- 04 Sep 2019
- Blog Post
A Guided Experience into the World of Entrepreneurship
people start companies, I knew that this was the best program for me.” Stan had already gained an impressive amount of experience at Microsoft where he worked on operating systems and with online payments technology, responsibilities that... View Details
- 22 Oct 2021
- Blog Post
Video Blog: My Experience with Career Services at HBS
want to be intentional coming into business school. Harvard offers career coaching from the time you become a student here. So I signed up for my coach, his name is Doug, he's amazing. And in our first session, he just had me talk through the View Details
- January 2025
- Case
Reimagining the Employee Experience at the LEGO Group
By: Amy Edmondson, Mark Mortensen and Elisabeth Powell
In 2024, the LEGO Group faced a decision about the future of LEGO’s Benefits Experience Strategy and the “Best of Both” remote/hybrid work policy. With over 28,500 employees spanning global hubs, retail stores, and manufacturing plants, LEGO leaders had to consider... View Details
Keywords: Leadership; Employee Relationship Management; Values and Beliefs; Organizational Culture; Alignment; Compensation and Benefits; Europe
Edmondson, Amy, Mark Mortensen, and Elisabeth Powell. "Reimagining the Employee Experience at the LEGO Group." Harvard Business School Case 625-088, January 2025.
- 12 Sep 2018
- Blog Post
Optimizing the Coaching Experience for Midcareer Professionals
issue, the loss of a job." The midcareer professional may have a desire to go deeper. Or may recognize that their accumulated knowledge and experience can open previously unavailable options. Whatever the motivation, Butler believes,... View Details
- 06 Oct 2020
- Working Paper Summaries
Design and Analysis of Switchback Experiments
- July 1994
- Background Note
Introduction to the Milgram Experiment Film
By: Joseph L. Badaracco Jr. and Jerry Useem
Badaracco, Joseph L., Jr., and Jerry Useem. "Introduction to the Milgram Experiment Film." Harvard Business School Background Note 395-015, July 1994.
- 18 Dec 2015
- Video
Getting the Most From Your Experience
- February 2018
- Teaching Plan
Hulu: Redefining the Way People Experience TV
By: Henry W. McGee and Christine Snively
Teaching Plan for HBS No. 318-002. View Details
- 29 Apr 2015
- News
Using Personal Experience to Pick Winning Stocks
- 09 Feb 2021
- News
How COVID experiences will reshape the workplace
- October 2018
- Case
Innovation at the Utility: Consolidated Edison's Experience
By: Martha Crawford, Andrew Serpa and Jon Wofsy
In 2014, regulators in New York State released a bold vision for the future of the electric utility industry to try and stay ahead of larger trends of rising customer expectations, stagnant load growth, and climate change. In response, Con Edison created a Utility of... View Details
- 09 Feb 2021
- News
How COVID Experiences Will Reshape the Workplace
- 12 Oct 2022
- Video
Mike Luca: The Role Experiments Play in Addressing Discrimination
- 29 Jul 2013
- News
Happy Money: The Science of Smarter Spending - Buying Experiences
- Fast Answer
Companies: Executive and board member prior experience
How do I locate companies with current executives or board members that have specific industry experience such as consulting? Use Capital IQ to do a search on PE/VC firms and add criteria that includes key executives and board members... View Details
- 2024
- Working Paper
Design of Panel Experiments with Spatial and Temporal Interference
By: Tu Ni, Iavor Bojinov and Jinglong Zhao
One of the main practical challenges companies face when running experiments (or A/B tests) over a panel is interference, the setting where one experimental unit's treatment assignment at one time period impacts another's outcomes, possibly at the following time... View Details
Keywords: Research
Ni, Tu, Iavor Bojinov, and Jinglong Zhao. "Design of Panel Experiments with Spatial and Temporal Interference." Harvard Business School Working Paper, No. 24-058, March 2024.