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  • All HBS Web  (11,695)
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  • Apr 03 2018
  • Testimonial

Immersing Yourself in the Student Experience

  • Sep 25 2014
  • Testimonial

Balancing Practical Experience with Powerful Frameworks

  • 22 Oct 2021
  • Blog Post

Video Blog: My Experience with Career Services at HBS

want to be intentional coming into business school. Harvard offers career coaching from the time you become a student here. So I signed up for my coach, his name is Doug, he's amazing. And in our first session, he just had me talk through the View Details
  • June 2019
  • Teaching Note

California Closets: Organizing the Customer Experience

By: Boris Groysberg and Aldo Sesia
Teaching Note for HBS No. 419-004. View Details
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Groysberg, Boris, and Aldo Sesia. "California Closets: Organizing the Customer Experience." Harvard Business School Teaching Note 419-064, June 2019.
  • November 2007 (Revised June 2016)
  • Background Note

Differences at Work: The Individual Experience

By: Sandra J. Sucher
This note presents some basic concepts and findings from social science research that can help you anticipate and manage some of the complexities of differences at work. View Details
Keywords: Demographics
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Sucher, Sandra J. "Differences at Work: The Individual Experience." Harvard Business School Background Note 608-068, November 2007. (Revised June 2016.)
  • 10 Jul 2025
  • Video

Inside the HBS Executive Education Experience

  • Jun 07 2017
  • Testimonial

Taking on New Experiences and Challenges

  • Fall 2018
  • Article

The Value of Fit Information in Online Retail: Evidence from a Randomized Field Experiment

By: Santiago Gallino and Antonio Moreno
Online channels generate frictions when selling products with nondigital attributes, such as apparel. Customers may be reluctant to purchase products they have not been able to try on, and those customers who do purchase may return products when they do not fit as... View Details
Keywords: Supply Chain Information; Fit Uncertainty; Online Retail; Randomized Field Experiment; Virtual Fitting Room; Digital Retail; Customization and Personalization; Internet and the Web; Value; Performance Improvement; Apparel and Accessories Industry; Retail Industry
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Gallino, Santiago, and Antonio Moreno. "The Value of Fit Information in Online Retail: Evidence from a Randomized Field Experiment." Manufacturing & Service Operations Management 20, no. 4 (Fall 2018): 767–787.
  • 06 Oct 2020
  • Working Paper Summaries

Design and Analysis of Switchback Experiments

Keywords: by Iavor I. Bojinov, David Simchi-Levi, and Jinglong Zhao
  • July 1994
  • Background Note

Introduction to the Milgram Experiment Film

By: Joseph L. Badaracco Jr. and Jerry Useem
Keywords: Arts; Film Entertainment
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Badaracco, Joseph L., Jr., and Jerry Useem. "Introduction to the Milgram Experiment Film." Harvard Business School Background Note 395-015, July 1994.
  • 18 Dec 2015
  • Video

Getting the Most From Your Experience

  • 12 Sep 2018
  • Blog Post

Optimizing the Coaching Experience for Midcareer Professionals

issue, the loss of a job." The midcareer professional may have a desire to go deeper. Or may recognize that their accumulated knowledge and experience can open previously unavailable options. Whatever the motivation, Butler believes,... View Details
  • 12 Oct 2022
  • Video

Mike Luca: The Role Experiments Play in Addressing Discrimination

  • 29 Jul 2013
  • News

Happy Money: The Science of Smarter Spending - Buying Experiences

  • 2024
  • Working Paper

Design of Panel Experiments with Spatial and Temporal Interference

By: Tu Ni, Iavor Bojinov and Jinglong Zhao
One of the main practical challenges companies face when running experiments (or A/B tests) over a panel is interference, the setting where one experimental unit's treatment assignment at one time period impacts another's outcomes, possibly at the following time... View Details
Keywords: Research
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Ni, Tu, Iavor Bojinov, and Jinglong Zhao. "Design of Panel Experiments with Spatial and Temporal Interference." Harvard Business School Working Paper, No. 24-058, March 2024.

    Design of Panel Experiments with Spatial and Temporal Interference

    One of the main practical challenges companies face when running experiments (or A/B tests) over a panel is interference, the setting where one experimental unit's treatment assignment at one time period impacts another's outcomes, possibly at the following time... View Details
    • January 2021 (Revised March 2022)
    • Case

    Arçelik: From a Dealer Network to an Omnichannel Experience

    By: Ayelet Israeli and Fares Khrais
    Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details
    Keywords: Digital Marketing; Bricks And Mortar; Franchise Management; Franchising; Dealer Network; Dealers; B2B; B2B2C; Tradition; Culture Change; Cultural Adaptation; Omnichannel; Omnichannel Retail; Omni-channel; Omnichannel Retailing; Sales Channels; Sales Channel Development; Channel Management; Channels Of Distribution; Marketplace; Platforms; Collaboration; Online Channel; Online Data; Online Sales; Online Shopping; Online; Retail; Retailing; Disruption; Transformation; Franchise Ownership; Change Management; Partners and Partnerships; Consumer Behavior; Sales; Internet and the Web; Marketing Strategy; Conflict and Resolution; Conflict Management; Organizational Culture; Distribution Channels; Digital Transformation; Digital Platforms; Electronics Industry; Retail Industry; Consumer Products Industry; Turkey
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    Israeli, Ayelet, and Fares Khrais. "Arçelik: From a Dealer Network to an Omnichannel Experience." Harvard Business School Case 521-067, January 2021. (Revised March 2022.)
    • 04 Sep 2019
    • Blog Post

    A Guided Experience into the World of Entrepreneurship

    people start companies, I knew that this was the best program for me.” Stan had already gained an impressive amount of experience at Microsoft where he worked on operating systems and with online payments technology, responsibilities that... View Details
    • Article

    The Dynamics of Reorganization in Matching Markets: A Laboratory Experiment Motivated by a Natural Experiment

    By: John H. Kagel and A. E. Roth
    Keywords: Markets; Restructuring
    Citation
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    Kagel, John H., and A. E. Roth. "The Dynamics of Reorganization in Matching Markets: A Laboratory Experiment Motivated by a Natural Experiment." Quarterly Journal of Economics 115, no. 1 (February 2000): 201–235.
    • November 2016
    • Article

    Who Neglects Risk? Investor Experience and the Credit Boom

    By: Sergey Chernenko, Samuel Gregory Hanson and Adi Sunderam
    Many have argued that overoptimistic thinking on the part of lenders helps fuel credit booms. We use new microdata on mutual funds' holdings of securitizations to examine which investors are susceptible to such boom-time thinking. We show that firsthand experience... View Details
    Keywords: Risk Management; Investment; Experience and Expertise
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    Chernenko, Sergey, Samuel Gregory Hanson, and Adi Sunderam. "Who Neglects Risk? Investor Experience and the Credit Boom." Journal of Financial Economics 122, no. 2 (November 2016): 248–269. (Internet Appendix Here.)
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