Empathy - Publications - Faculty & Research

15 Nov 2011
First Look

First Look: November 15

institutionalize empathy as part of its delivery of care. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/611015-PDF-ENG GoodGuide George Serafeim, Robert G. Eccles, and Tiffany A. ClayHarvard Business School Case 112-031... View Details

Keywords: Sean Silverthorne

11 Sep 2012
First Look

First Look: September 11

decreases the compassion that individuals express to others in need, that this effect is mediated by dampened feelings of empathy and heightened perceptions of unprofessionalism, and that it is circumscribed to bad news that has economic... View Details

Keywords: Sean Silverthorne

07 Sep 2021
News

Immelt in the Hot Seat: Episode 2

scar tissue. And I wondered first, what that looked like to you and how you noticed it. And then a little bit about why you think empathy, that characteristic, is so important for leaders. JI: I think empathy is being really able to see... View Details

10 Mar 2021
News

New Releases: Alumni and Faculty Books, Podcasts

meaningful advice to any entrepreneur seeking investor funding. Civility Rules! Creating a Purposeful Practice of Civility By Shelby Joy Scarbrough (OPM 47, 2015) Forbes Books While our civilization continues to advance, our capacity to live civilly―to appreciate our... View Details

Keywords: Margie Kelley; Publishing Industries (except Internet); Information

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Japanese companies - e.g., exchange of name cards, silence in elevators, empathy to co-workers, being on time, etc. - that contribute to Japan’s unique approach to innovation and entrepreneurship. Accommodations and Activities: Students... View Details

Publications