Publications

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13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

below, Frazier provides insights into this turbulent period of American history with Tsedal Neeley (@tsedal), the Naylor Fitzhugh Professor of Business Administration at Harvard Business School. Topics... View Details

Keywords: by Staff; Pharmaceutical

April 2023
Article

Control and Fairness: What Determines Elected Local Leaders’ Support for Hosting Refugees in Their Community?

By: Kristin Fabbe, Eleni Kyrkopoulou, Konstantinos Matakos and Aslı Unan

When it comes to successful refugee reception, the local level matters. Research overwhelmingly examines host communities’ attitudes, but endorsement from local politicians is equally important to resolving conflicts and facilitating harmonious interaction. Yet the... View Details

Keywords: Values; Control; Refugee Resettlement; Local Elites; Contact; Fair-share; Conjoint Experiment; Refugees; Attitudes

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2022
Working Paper

Control and Fairness: What Determines Elected Local Leaders’ Support for Hosting Refugees in Their Community?

By: Kristin Fabbe, Eleni Kyrkopoulou, Konstantinos Matakos and Aslı Unan

When it comes to successful refugee reception the local level matters. Research overwhelmingly examines host communities' attitudes, but endorsement from local politicians is equally important to resolving conflicts and facilitating harmonious interaction. Yet, the... View Details

Keywords: Values; Control; Refugee Resettlement; Local Elites; Contact; Fair-share; Conjoint Experiment; Refugees; Integration; Local Range; Leadership; Attitudes; Fairness

Web

Educating Leaders - Georges F. Doriot:Educating Leaders, Building Companies, Baker Library, Harvard Business School

in the military and at ARD, Doriot emphasized the value of first-hand experience in the business world. "He wanted us to hear what it's like in real business ," Draper remembers. 17 Through his wealth View Details

14 Jan 2015
Research & Ideas

Thriving in the Turbulence of Emerging Markets

long-standing business leaders from emerging economies across the globe. They offer compelling insights into how entrepreneurs based in these countries survived turbulence and change, and the lessons that can be learned from their View Details

Keywords: by Geoffrey Jones; Manufacturing; Auto

29 Apr 2025
News

Challenge Accepted

challenge they faced. Their answers offer a window into the different forms adversity can take and how those experiences can lead to new directions, greater self-awareness, and a deeper sense of purpose.... View Details

Keywords: challenges; failure; advice; experience

Web

Educating Leaders - Georges F. Doriot:Educating Leaders, Building Companies, Baker Library, Harvard Business School

in the military and at ARD, Doriot emphasized the value of first-hand experience in the business world. "He wanted us to hear what it's like in real business ," Draper remembers. 17 Through his wealth View Details

2025
Book

Talk: The Science of Conversation and the Art of Being Ourselves

By: Alison Wood Brooks

We all struggle with difficult conversations, but we're often not very good at easy ones either. Though we do it all the time, conversation is one of the most complex, demanding, and delicate of all human tasks, rife with possibilities for misinterpretation and... View Details

Keywords: Interpersonal Communication

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Research Summary

Overview

By: Ethan S. Bernstein

I have spent my career studying novel talent management practices and their effect on collaboration and performance. My core research focuses on two interrelated organizational trends that have become salient in the 21st century: workplace transparency (who gets to... View Details

22 Feb 2022
News

Turning Point: Ready or Not

small lemon tree in the graveyard where his father and uncle had been buried. His death made me realize my own mortality, but it was more of a rational response than an emotional one. My grandmother’s death... View Details

Keywords: reflection; life experience; leadership

26 Oct 2021
News

What Companies Want Most in a CEO: A Good Listener

13 May 2025
News

If I Knew Then

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: On May 29, a fresh crop of MBAs will receive their diplomas and go off into the world to begin a new chapter in their lives. But before they walk across the stage on Baker Lawn, Dean Srikant... View Details

Keywords: challenges; failure; advice; experience

Teaching Interest

DESIGN THEORY AND PRACTICE ES285

By: Roberto Verganti

Any organization, business or venture grounds its value on how “meaningful” are its products (functionally, symbolically and emotionally). Design Theory and Practice (DTP) empowers students to create products that are meaningful, to people who use them and to... View Details

Keywords: Integrated Design; Leadership; User Experience Design; Design; Strategy; Technology; Product Design

Article

Leadership Is Associated with Lower Levels of Stress

By: Gary D. Sherman, J. J. Lee, A.J.C. Cuddy, Jonathan Renshon, Christopher Oveis, James J. Gross and Jennifer S. Lerner

As leaders ascend to more powerful positions in their groups, they face ever-increasing demands. This has given rise to the common perception that leaders have higher stress levels than non-leaders. But if leaders also experience a heightened sense of control—a... View Details

Keywords: Stress; Cortisol; Control; Leadership; Emotions; Power and Influence

July 2015
Article

The Moral Virtue of Authenticity: How Inauthenticity Produces Feelings of Immorality and Impurity

By: F. Gino, Maryam Kouchaki and Adam D. Galinsky

The current research demonstrates that authenticity is directly linked to morality. Across five experiments, we found that experiencing inauthenticity consistently led participants to feel more immoral and impure. This inauthenticity→feeling immoral link produced an... View Details

Keywords: Moral Sensibility; Emotions

20 Feb 2024
Video

Honoring the History of Black Americans in the Military

March 31, 2023
Article

What Is the Optimal Pattern of a Customer Journey?

By: Julian De Freitas

Even though customer experience (CX) leaders are becoming increasingly focused on optimizing their firms’ customer journeys, they face a clear challenge: Which touchpoints along the journey should they invest in? That is, which moments when the customer interacts with... View Details

Keywords: Consumer Behavior; Customers; Brands and Branding