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  • 06 Jun 2007
  • Research & Ideas

Behavioral Finance—Benefiting from Irrational Investors

like computers in financial models. Behavioral finance replaces these idealized decision makers with real and imperfect people who have social, cognitive, and emotional biases. My work focuses on how the resulting inefficiencies in the... View Details
Keywords: by Julia Hanna
  • July 2024
  • Case

Replika AI: Alleviating Loneliness (A)

By: Shikhar Ghosh and Shweta Bagai
Eugenia Kuyda launched Replika AI in 2017 as an empathetic digital companion to combat loneliness and provide emotional support. The platform surged in popularity during the COVID-19 pandemic, offering non-judgmental support to isolated users. By 2023, Replika boasted... View Details
Keywords: Entrepreneurship; Ethics; Health Pandemics; AI and Machine Learning; Well-being; Technology Industry
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Ghosh, Shikhar, and Shweta Bagai. "Replika AI: Alleviating Loneliness (A)." Harvard Business School Case 824-088, July 2024.
  • January 1995 (Revised June 1995)
  • Background Note

Ways of Thinking About and Across Difference

Examines some of the habitual ways of thinking that are applied to so-called "diversity" questions to reveal the commonalities and limitations of these models--the way they can reinforce unexamined assumptions and destructuve emotional reactions--and to suggest an... View Details
Keywords: Identity; Diversity Characteristics; Cognition and Thinking
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Gentile, Mary C. "Ways of Thinking About and Across Difference." Harvard Business School Background Note 395-117, January 1995. (Revised June 1995.)

    The Challenge of Maintaining Passion for Work Over Time

    Passion for work is highly coveted, but many employees report struggling to maintain their passion over time. In the current research, we explain the challenge of pursuing passion by conceptualizing passion as an attribute with temporal variation. Viewed through... View Details
    • September 2010 (Revised July 2012)
    • Supplement

    Recruiting Andrew Yard (B)

    By: Brian J. Hall, Nicole Shae Bennett and Sara del Nido
    This case describes a compensation negotiation between a global HR director and a candidate for a high-level executive position. The situation becomes awkward when the candidate feels insulted because he is given a monetary incentive to join the company more quickly... View Details
    Keywords: Interpersonal Communication; Recruitment; Negotiation Offer; Performance Effectiveness; Emotions; Motivation and Incentives; Strategy
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    Hall, Brian J., Nicole Shae Bennett, and Sara del Nido. "Recruiting Andrew Yard (B)." Harvard Business School Supplement 911-029, September 2010. (Revised July 2012.)
    • 15 May 2017
    • Working Paper Summaries

    Flexing the Frame: TMT Framing and the Adoption of Non-Incremental Innovations in Incumbent Firms

    Keywords: by Ryan Raffaelli, Mary Ann Glynn, and Michael Tushman
    • 07 Sep 2011
    • News

    How Small Wins Unleash Creativity

    • 03 Apr 2019
    • News

    Jacinda Ardern: A New Kind Of Leadership

    • April 2003
    • Case

    HP-Cisco Alliance (A), The

    In 2002, Hewlett-Packard and Cisco Systems strove to develop their long-standing partnership into a strategic alliance with increasing impact. Critical components of successful alliance implementation emerge from the analysis. Specifically, the case illuminates the... View Details
    Keywords: Strategy; Interpersonal Communication; Organizational Design; Alliances; Organizational Structure
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    Casciaro, Tiziana E., and Christina Darwall. "HP-Cisco Alliance (A), The." Harvard Business School Case 403-120, April 2003.
    • 28 May 2020
    • Video

    Take a Seat in the Harvard MBA Case Classroom

    • 15 Dec 2021
    • News

    The 49 Most Fascinating, Mind-Blowing, Challenging, Hilarious, and Urgent Titles of the Year

    • September 2010 (Revised December 2022)
    • Case

    Recruiting Andrew Yard (A)

    By: Brian J. Hall, Nicole S. Bennett and Sara del Nido
    This case describes a compensation negotiation between a global HR director and a candidate for a high-level executive position. The situation becomes awkward when the candidate feels insulted because he is given a monetary incentive to join the company more quickly... View Details
    Keywords: Communication Strategy; Interpersonal Communication; Executive Compensation; Negotiation; Negotiation Style; Emotions
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    Hall, Brian J., Nicole S. Bennett, and Sara del Nido. "Recruiting Andrew Yard (A)." Harvard Business School Case 911-028, September 2010. (Revised December 2022.)
    • 2005
    • Chapter

    Fundamentals for a World-Class Leadership Programme

    Meaningful leadership development needs to incorporate emotional and often unconscious aspects of human behavior. This chapter describes a leadership program designed to provide opportunities to learn, in-depth and through personal experience, about the exercise of... View Details
    Keywords: Learning; Leadership Development; Personal Development and Career; Groups and Teams; Behavior; Emotions
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    Wood, Jack D., and Gianpiero Petriglieri. "Fundamentals for a World-Class Leadership Programme." In Mastering Executive Education: How to Combine Content with Context and Emotion, edited by Paul J. Strebel and Tracy Keys, 364–380. London: Financial Times Prentice Hall, 2005.
    • November–December 2023
    • Article

    Storytelling That Drives Bold Change

    By: Frances X. Frei and Anne Morriss
    When tackling urgent organizational problems, leaders usually work hard to identify underlying causes, tap a wide range of knowledge, and experiment with solutions. But once they’ve mapped out a plan, there’s one more crucial step they must take: crafting a story so... View Details
    Keywords: Organizational Culture; Organizational Change and Adaptation; Problems and Challenges; Emotions; Communication Strategy
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    Frei, Frances X., and Anne Morriss. "Storytelling That Drives Bold Change." Harvard Business Review 101, no. 6 (November–December 2023): 62–71.
    • 21 Oct 2014
    • News

    5 pointers for giving and taking advice

    • 30 Apr 2021
    • News

    With Its Pet Fashion Show, Petco Is Testing Facebook Live for Video Commerce

    • 06 Jul 2009
    • Research & Ideas

    Conducting Layoffs: ’Necessary Evils’ at Work

    be handled in a way that allows for the emotional cauldron that people experience when they are the ones who actually carry out these tasks. According to research by Joshua D. Margolis of HBS and Andrew Molinsky of Brandeis, the View Details
    Keywords: by Martha Lagace
    • 13 Oct 2017
    • News

    So, You Want to Join a Startup

    • September 2012
    • Article

    The Bedside Manner of Homo Economicus: How and Why Priming an Economic Schema Reduces Compassion

    By: Andrew Molinsky, Adam M. Grant and Joshua D. Margolis
    We investigate how, why and when activating economic schemas reduces the compassion that individuals extend to others in need when delivering bad news. Across three experiments, we show that unobtrusively priming economic schemas decreases the compassion that... View Details
    Keywords: Behavior; Framework; Emotions; Societal Protocols; Economics
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    Molinsky, Andrew, Adam M. Grant, and Joshua D. Margolis. "The Bedside Manner of Homo Economicus: How and Why Priming an Economic Schema Reduces Compassion." Organizational Behavior and Human Decision Processes 119, no. 1 (September 2012): 27–37.
    • 24 Sep 2020
    • News

    Love in the time of Zoom: Why we’re in the midst of a dating revolution

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