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Show Results For
- All HBS Web
(292)
- News (31)
- Research (233)
- Events (4)
- Multimedia (2)
- Faculty Publications (132)
- 01 Mar 2010
- News
Slum for Sale
but in July 2009, the government postponed the call for bids just a few hours before deadline.) The case elicited a broad range of student responses when HBS associate professor Gunnar Trumbull taught it for the first time last December... View Details
- 26 Nov 2019
- Blog Post
Black Excellence: AASU’s 2019 Fall Retreat in Review
appreciate most about AASU – fellowship and community," said Matt Sauers (MBA '20). These intimate conversations elicited tears in some throughout the retreat. Melcolm Ruffin (MBA '20) noted, "The discussion served as a unique... View Details
- 01 Feb 1997
- News
Leading the Way In Negotiation and Decision Making
numbers of stakeholders potentially influencing decisions, with teams and flatter organizations, and with command, control, hierarchy, and authority systems often unable to elicit crucial cooperation and commitment." In addition, he notes... View Details
Keywords: Judith A. Ross
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
their answers to questions you haven't even asked them." In one-on-one interviews with customers, Zaltman uses a process he describes as metaphor elicitation to get at the beliefs, emotions, intentions, and often unconscious... View Details
Keywords: by Jean Ayers
- 01 Oct 2001
- Research & Ideas
Five Questions for James Austin
opportunity to differentiate the company and its products. It can also elicit positive reactions from government officials and regulators on important business issues. Q: It's clear that nonprofits get financial benefits from partnering... View Details
Keywords: by Carla Tishler
- Student-Profile
Ta-Wei "David" Huang
in a particular setting. Historically, Firms provide personalized information by considering preferences elicited by the historical customer data. However, given the nature of food consumption, customers usually switch between the... View Details
- 01 Jan 2004
- News
Minoru Makihara, 75th AMP, 1977
program known as "Sound Global Enterprise," he undertook a series of wide-ranging initiatives that permeated every corner of the company, from improving corporate governance and restructuring the corporation to improving the management of human resources. "The CEO has... View Details
- 02 Feb 2002
- What Do You Think?
Will the Societal Effects of Enron Exceed Those of September 11?
Summing Up The question of the relative societal effects of the Enron case and the September 11 attacks elicited some of the most heated responses received to date. But where there was heat, there was not necessarily fire—that is, if... View Details
Keywords: by James Heskett
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
research team recently set out to better understand what managers can do to encourage employees to speak up about problems, and to investigate how managers can encourage employees to offer solutions. The team's working paper, "Speaking Up Constructively: Managerial... View Details
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
patented method of doing this, called the Zaltman Metaphor Elicitation Technique (ZMET), centers on having interview subjects select images that best reflect their state of mind concerning the item in question. The images consumers select... View Details
- 01 Dec 2005
- News
Winning Legally
appreciate that legal matters are an integral and manageable part of doing business. Organizationally, managers need to facilitate frequent, two-way communication with legal counsel and provide them with enough business information to View Details
Keywords: Deborah Blagg
- 31 Jan 2024
- Blog Post
Career Advice from the Guests of the HBS Climate Rising Podcast
The HBS Business and Environment Initiative launched the Climate Rising podcast in 2019 to elicit insights from leaders working at the intersection of business and climate change. The podcast is particularly valuable for those seeking to... View Details
- 22 Nov 2022
- Blog Post
Leading in Tough Times: HBS Faculty member Amy C. Edmondson on Psychological Safety
of ideas. By modeling curiosity and asking lots of questions, leaders can begin to elicit ideas that can spark innovation. DOES CREATING PSYCHOLOGICAL SAFETY UNDERMINE ACCOUNTABILITY? No. I see these as two different dimensions, not as a... View Details
- 09 Jan 2006
- What Do You Think?
Should More Transparency Extend to Education for Management?
Summing Up Questions concerning grade disclosure, voluntary or not, elicited a great deal of response from those readers exposed to every facet of the issue. Opinion on the immediate issue of disclosure was evenly divided. But a third... View Details
- 08 Apr 2021
- News
Real Talk
the flip side, sharing stories in a safe space can elicit empathy—and empathy for each other is what we need at this moment, above all else.” Their approach was the result of dozens of interviews with CEOs, DE&I trainers, employees,... View Details
- 24 Oct 2006
- First Look
First Look: October 24, 2006
forecasting, despite a number of characteristics that make it a challenge to fit to a dynamic supply chain environment, to be effective in that context. We further show that the forecasting process, together with the supporting mechanisms of information exchange and... View Details
Keywords: Sean Silverthorne
- 18 Jun 2014
- Research & Ideas
Leading Innovation is the Art of Creating ‘Collective Genius’
Hill's cowriter on Being the Boss: The 3 Imperatives for Becoming a Good Leader. What most distinguishes innovation leadership, the book argues, is recognition that innovation is a "team sport," not the act of a sole inventor. "Truly innovative groups are consistently... View Details
Keywords: by Kim Girard
- 01 Dec 1997
- News
Merton's Economics Research Wins Nobel Prize
ever to win the honor, which he shares with Myron S. Scholes of Stanford University. Merton, the School's George Fisher Baker Professor of Business Administration, joins more than thirty Harvard University faculty members who have won a Nobel Prize. The news View Details
- 29 Jan 2019
- First Look
New Research and Ideas, January 29, 2019
opportunities and elicit strategic responses by focal firms. We develop theory and provide empirical evidence of how innovative activity changes in response to product recalls in the U.S. medical device industry. Focal firm recalls slow... View Details
Keywords: Dina Gerdeman
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
staff are well positioned to conceive improvement opportunities based on first-hand knowledge of what works and does not work. The innovation contest may be a relevant and useful vehicle to elicit staff ideas. However, the success of the... View Details
Keywords: Dina Gerdeman